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Changes to MileagePlus Award and Upgrade Policies - Eff. 3-Feb-2014

Changes to MileagePlus Award and Upgrade Policies - Eff. 3-Feb-2014

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Old Jan 8, 16, 4:42 pm   -   Wikipost
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Last edit by: aacharya
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New UA Award/Upgrade Chart (vs. Current Chart)

Changes took effect for travel booked starting February 3, 2014. See UA Insider's post linked here for more info about the date change. http://www.flyertalk.com/forum/22263212-post2366.html

Awards with *A partners now cost more than similar awards flown only on UA metal.
  • F awards on partners went up 40-80%
  • J awards on partners went up 20-40%
  • F and J awards on UA metal (or mixed carriers where UA metal is in premium cabin followed by partner segment in lower class) as well some Y awards increased by 5-20% (US to Europe in F up 19%, US to Middle East in F up 20% for example)

See below for the round-trip increases on partner metal :
US ✈ Southern South America: +10,000 J, +5,000 F

US ✈ Europe: +40,000 J, +85,000 F

US ✈ Northern/Central/Southern Africa: +40,000 J, +110,000 F

US ✈ Middle East: +5,000 Y, +40,000 J, +130,000 F

US ✈ Central Asia/India: +5,000 Y, +40,000 J, +120,000 F

US ✈ South Asia: +15,000 Y, +40,000 J, +120,000 F

US ✈ North Asia: +5,000 Y, +40,000 J, +100,000 F

US ✈ Japan: +5,000 Y, +30,000 J, +85,000 F

US ✈ Oceania: +30,000 J, +70,000 F

US ✈ Australia/New Zealand: +25,000 J, +100,000 F

RTW: +20,000 Y, +90,000 J, +100,000 F

Changes to upgrade policy for intra-Asia and northern South America flights
  1. Complimentary Premier Upgrades and instant upgrades are not applicable
  2. Regional Premier Upgrades (for any fare class) and Global Premier Upgrades (for flights booked in fare class Z, P, S, T, L, K, G or N) can no longer be requested on or after November 1, 2013
  3. There is no co-pay exemption for MileagePlus Upgrade Awards requested on or after November 1, 2013
  4. The above changes do not apply to Copa-operated flights.


Questions and Answers

Q: If I book an award in January 2014 and then make changes in February or beyond (in routing, airline, origin, destination, etc), will it be repriced according to new mileage requirements, or will I keep the old pricing on that ticket?
Originally Posted by UA Insider View Post
Our existing change process will apply. Changes to awards that require a change in date do not result in a change to the award price. Any other change will require an add/collect in miles and fees for changes or cancellations will still apply as per our existing policies.
Additional details on changing tickets booked prior to 2/3/14 per UA Insider:
Originally Posted by UA Insider View Post
Changes that will not trigger a re-price for itineraries ticketed before February 3, 2014 include:
  • Date/time (cabin, region, and award type can't change)
  • Carrier on one or more segments (cabin, region, and award type canít change)
  • Origin/Destination within the same regions (carrier and cabin canít change)
Full details are in post #2588 http://www.flyertalk.com/forum/22283437-post2588.html

Q: Do these rates apply for tickets purchased after Feb 3 or for travel after Feb 3? That is,if one purchases a ticket now, to fly on Mar 15, will that be new or old pricing?
Originally Posted by UA Insider View Post
The new award pricing takes effect for bookings made on or after Feb 3, 2014 for all future travel dates. If you purchased a ticket prior to then for travel on March 15, and no changes are made to the itinerary, the current pricing will apply.
Q: How will award pricing apply to mixed-carrier Saver Awards?
Originally Posted by UA Insider View Post
Updated handling for mixed UA-Partner United/partner award itineraries: As we shared with the initial announcement, the Star Alliance/Partner partner award pricing will apply to Business or First awards for itineraries that include at least one flight segment operated by a MileagePlus partner carrier in Business or First.

However, as a customer benefit we have made an exception for most itineraries which require connecting onto a MileagePlus/Star partner in First or Business for a short distance. Specifically, if a United/Copa award itinerary contains a connecting segment on a MileagePlus/Star partner that is wholly within one MileagePlus award region, then the United award price will apply.
  • For example: IAD-FRA in United BusinessFirst connecting to FRA-FCO in Lufthansa Business, will be priced at the United mileage award amount.
  • Note that this exception will not apply to a few specific regions and routings, such as intra-Africa connecting segments and certain fifth-freedom routes (e.g. BKK-KUL operated by Lufthansa)
(reverted to J.Edward's rev)
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Old Nov 1, 13, 2:22 am
  #106  
 
Join Date: Sep 2008
Location: LAX, MMH
Programs: MMH MVP Charter Member, UA 1K MM
Posts: 297
I am regretting my decision to change an award routing NRT-FRA-LAX, NRT-LAX. That might have been my only chance to try out the FCT...

Well, it was fun while it lasted.

Looks like the partner rates do not take effect if the partner segments are only in economy. Given the fact that Air NZ only seems to release economy seats SYD-AKL, that means you can get there for the United rates.

Last edited by iluv2fly; Nov 1, 13 at 4:23 am Reason: merge
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Old Nov 1, 13, 2:28 am
  #107  
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Originally Posted by pigx5 View Post
So...How about United's Q3 report with its network?
The poor Q3 earnings were achieved under the current award redemption chart. So I'm not sure what point you're trying to make.

I don't much like this new chart, particularly the *A redemptions. But I suspect UA believes, based on DL's example, that generous FF benefits are not necessary to generate profits. Whether UA can match DL on other metrics is another issue entirely.
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Old Nov 1, 13, 2:29 am
  #108  
 
Join Date: Feb 2005
Location: a hotel room, somewhere...
Posts: 958
REALLY lamenting transferring a boatload of Ultimate Rewards points to UA. After some people had their accounts closed and points taken for MS, it seemed the prudent thing to do. Now, not so much.

Now waiting for the hammer to drop on AA (well, and Hyatt too). I can only hope the justice dept keeps the AA merger in limbo for a year. But they might even devalue anyway- no reason to not join the peso party.

How will they calculate rates when part of your award trip is on UA metal and part on a partner?

geesh, this makes the Hilton devaluation look reasonable.

Last edited by iluv2fly; Nov 1, 13 at 4:23 am Reason: merge
uncommonsensical is offline  
Old Nov 1, 13, 2:31 am
  #109  
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At this rate of "enhancement" I won't be able to sit down for a month.
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Old Nov 1, 13, 2:33 am
  #110  
 
Join Date: Aug 2006
Location: US
Programs: AA/UA/DL
Posts: 2,648
Originally Posted by Kacee View Post
The poor Q3 earnings were achieved under the current award redemption chart. So I'm not sure what point you're trying to make.

I don't much like this new chart, particularly the *A redemptions. But I suspect UA believes, based on DL's example, that generous FF benefits are not necessary to generate profits. Whether UA can match DL on other metrics is another issue entirely.
The core of DL is never their FF but the core of UA is always Mileage Plus.
With MP, they were able to attract people in other countries to take their low service flights.
Now, the new MP is going to be as bad as many Asia airlines. They can't keep HVFs and they are going to lose another
group of flyers.

They can't earn enough money even they have great network.
With these negative changes, they will send more flyers to other airlines.
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Old Nov 1, 13, 2:33 am
  #111  
 
Join Date: Aug 2007
Location: CA
Programs: This game has *seriously* lost its luster.
Posts: 6,777
Originally Posted by dsquared37 View Post
Agreed. It was the first thing that came to mind but there isn't a good verbal flow: MileageZimbabwe.

MileageMugabe?
MileagePlus --> MileageMinus.
boxo is offline  
Old Nov 1, 13, 2:35 am
  #112  
 
Join Date: Aug 2001
Location: SFO/HKG/SIN - United 1K MM / SPG Lifetime Platinum
Posts: 5,045
Originally Posted by uncommonsensical View Post
How will they calculate rates when part of your award trip is on UA metal and part on a partner?

geesh, this makes the Hilton devaluation look reasonable.
My hunch is that you will be charged the *A rate.
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Old Nov 1, 13, 2:40 am
  #113  
 
Join Date: Feb 2008
Posts: 3
Originally Posted by uncommonsensical View Post
How will they calculate rates when part of your award trip is on UA metal and part on a partner?
Calculated at the partner level, unfortunately.
hboxster98 is offline  
Old Nov 1, 13, 2:46 am
  #114  
 
Join Date: Nov 2011
Posts: 6,045
Originally Posted by uncommonsensical View Post
How will they calculate rates when part of your award trip is on UA metal and part on a partner?

geesh, this makes the Hilton devaluation look reasonable.
emphasis mine.
yerffej201 is offline  
Old Nov 1, 13, 2:46 am
  #115  
 
Join Date: Jul 2003
Location: BOS, PVG
Programs: United Global Services and 1MM, Marriott Titanium
Posts: 8,647
Thumbs down

UA and DL should merge and charge 1 million miles for a biz class ticket.

Where are the people who cheered for this CO-UA merger?
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Old Nov 1, 13, 2:48 am
  #116  
 
Join Date: Aug 2006
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Originally Posted by kb1992 View Post
UA and DL should merge and charge 1 million miles for a biz class ticket.

Where are the people who cheered for this CO-UA merger?
I mentioned many times before...
DL should merge with CO and they could become the world leading stingy airline
!!
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Old Nov 1, 13, 2:51 am
  #117  
 
Join Date: Jun 2006
Location: Asia
Programs: RVT 1K
Posts: 878


MileageMinus.

Done.

Smoked.

Roached.

Finished.

Game over, it was fun while it lasted. I could understand an increase, it was probably due, but this is obnoxious.

I am getting close to MM status and have spent a STUPID amount of money with UA over the years and this is it.

ALL of the other stuff over the last couple years with the merger I could put up with but this is it. I AM DONE!

RS250Racer is offline  
Old Nov 1, 13, 2:59 am
  #118  
 
Join Date: Nov 2011
Posts: 6,045
I think we need to have UAMP deceased Oct 31, 2013. Happy halloween.
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Old Nov 1, 13, 3:01 am
  #119  
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Join Date: Dec 2002
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Wow.

This is appalling.

I've never seen a more brutal devaluation to any frequent flyer program to which I've been a participant.

The Star Alliance premium cabin award devaluations are excruciating. U.S. to Europe will become 70K each way for Star business, 110K each way for Star first. U.S. to Japan becomes 75K each way for Star business, 110K each way for Star first. U.S. to North/South/Central Asia goes up to 80K each way for Star business, 120/130/140K each way for Star first. And that's only some of the wide-reaching carnage.


Last edited by SAT Lawyer; Nov 1, 13 at 3:10 am
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Old Nov 1, 13, 3:04 am
  #120  
 
Join Date: Jun 2006
Location: Asia
Programs: RVT 1K
Posts: 878
So in my rage, am I reading it right...do we need to fly before Feb1 or just redemm to get the current rates....I gotta lotta miles to burn. And if you book now in C will you be able to change to F at the current rates after Feb1?
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