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Changes to MileagePlus Award and Upgrade Policies - Eff. 3-Feb-2014

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Old Nov 1, 2013, 4:08 am
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Last edit by: aacharya
Moderator Note: Please keep the wiki post limited to just the facts.

New UA Award/Upgrade Chart (vs. Current Chart)

Changes took effect for travel booked starting February 3, 2014. See UA Insider's post linked here for more info about the date change. http://www.flyertalk.com/forum/22263212-post2366.html

Awards with *A partners now cost more than similar awards flown only on UA metal.
  • F awards on partners went up 40-80%
  • J awards on partners went up 20-40%
  • F and J awards on UA metal (or mixed carriers where UA metal is in premium cabin followed by partner segment in lower class) as well some Y awards increased by 5-20% (US to Europe in F up 19%, US to Middle East in F up 20% for example)

See below for the round-trip increases on partner metal :
US ✈ Southern South America: +10,000 J, +5,000 F

US ✈ Europe: +40,000 J, +85,000 F

US ✈ Northern/Central/Southern Africa: +40,000 J, +110,000 F

US ✈ Middle East: +5,000 Y, +40,000 J, +130,000 F

US ✈ Central Asia/India: +5,000 Y, +40,000 J, +120,000 F

US ✈ South Asia: +15,000 Y, +40,000 J, +120,000 F

US ✈ North Asia: +5,000 Y, +40,000 J, +100,000 F

US ✈ Japan: +5,000 Y, +30,000 J, +85,000 F

US ✈ Oceania: +30,000 J, +70,000 F

US ✈ Australia/New Zealand: +25,000 J, +100,000 F

RTW: +20,000 Y, +90,000 J, +100,000 F

Changes to upgrade policy for intra-Asia and northern South America flights
  1. Complimentary Premier Upgrades and instant upgrades are not applicable
  2. Regional Premier Upgrades (for any fare class) and Global Premier Upgrades (for flights booked in fare class Z, P, S, T, L, K, G or N) can no longer be requested on or after November 1, 2013
  3. There is no co-pay exemption for MileagePlus Upgrade Awards requested on or after November 1, 2013
  4. The above changes do not apply to Copa-operated flights.


Questions and Answers

Q: If I book an award in January 2014 and then make changes in February or beyond (in routing, airline, origin, destination, etc), will it be repriced according to new mileage requirements, or will I keep the old pricing on that ticket?
Originally Posted by UA Insider
Our existing change process will apply. Changes to awards that require a change in date do not result in a change to the award price. Any other change will require an add/collect in miles and fees for changes or cancellations will still apply as per our existing policies.
Additional details on changing tickets booked prior to 2/3/14 per UA Insider:
Originally Posted by UA Insider
Changes that will not trigger a re-price for itineraries ticketed before February 3, 2014 include:
  • Date/time (cabin, region, and award type can't change)
  • Carrier on one or more segments (cabin, region, and award type can’t change)
  • Origin/Destination within the same regions (carrier and cabin can’t change)
Full details are in post #2588 http://www.flyertalk.com/forum/22283437-post2588.html

Q: Do these rates apply for tickets purchased after Feb 3 or for travel after Feb 3? That is,if one purchases a ticket now, to fly on Mar 15, will that be new or old pricing?
Originally Posted by UA Insider
The new award pricing takes effect for bookings made on or after Feb 3, 2014 for all future travel dates. If you purchased a ticket prior to then for travel on March 15, and no changes are made to the itinerary, the current pricing will apply.
Q: How will award pricing apply to mixed-carrier Saver Awards?
Originally Posted by UA Insider
Updated handling for mixed UA-Partner United/partner award itineraries: As we shared with the initial announcement, the Star Alliance/Partner partner award pricing will apply to Business or First awards for itineraries that include at least one flight segment operated by a MileagePlus partner carrier in Business or First.

However, as a customer benefit we have made an exception for most itineraries which require connecting onto a MileagePlus/Star partner in First or Business for a short distance. Specifically, if a United/Copa award itinerary contains a connecting segment on a MileagePlus/Star partner that is wholly within one MileagePlus award region, then the United award price will apply.
  • For example: IAD-FRA in United BusinessFirst connecting to FRA-FCO in Lufthansa Business, will be priced at the United mileage award amount.
  • Note that this exception will not apply to a few specific regions and routings, such as intra-Africa connecting segments and certain fifth-freedom routes (e.g. BKK-KUL operated by Lufthansa)
(reverted to J.Edward's rev)
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Changes to MileagePlus Award and Upgrade Policies - Eff. 3-Feb-2014

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Old Nov 1, 2013, 11:50 am
  #466  
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Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
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Had banked about 500k UA miles because I just don't have any good trips planned. But that will change now. Time to burn! No doubt we will see *A blocking through the end of February. But that's okay, if I can find F seats on UA I will be happy to take them out of inventory. That means one less J seat to sell, as J usually upgrades to F. As a result I predict some big hits to UA revenues over the next 12 months, as people burn miles on seats that otherwise would have sold for cash (as well as UA payout to *A partners for seats).

Will be interesting to see if others follow suit. DL doesn't really have any incentive to do so as its lowest Skypeso awards are basically a lie. But I predict AA may do so when the merger gets the green light.

Will also be interesting to see if other *A carriers see a sudden influx of people crediting miles for UA and other *A flights. As UA continues to degrade 1K and other Premier levels, the incentives for crediting miles to UA decrease, particularly for high rev international passengers who already get many of the benefits by paying C fares.
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Old Nov 1, 2013, 11:50 am
  #467  
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Originally Posted by UA Fan
We have to thank the government for this silly merger. It was so good to see the old UA and CO competing with each with customer friendly policies till the merger.


And airline management really expects us to believe mergers are good for the customer.
Indeed, your aim is on target on this. And UA and the other US majors want to fool the public and government into believing that the Middle East Big 3 carriers expanding service to/from the US is an awful thing for the country.

Originally Posted by eponymous_coward
Or using a program like Lifemiles/AV or BA Avios, that isn't so ridiculous at making shorthaul stupid expensive.
Indeed. That is basically where I have ended up in some measure as I have lifetime elite status sufficient for my purposes.

Originally Posted by l'etoile
The spin is great:

"We faced a decision other airlines have faced -- to either increase the number of miles required for partner awards or to eliminate them altogether," he adds.

http://www.usatoday.com/story/todayi...ckets/3344437/
Thanks for supplying that. I really doubt that UA management's alternative was going to eliminate partner awards altogether; either way, consider this a sign of a belief in the resurrection of StarNet blocking.
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Old Nov 1, 2013, 11:51 am
  #468  
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7)The major bloggers should be contact the major news organizations to talk about it
This is funny - major bloggers peddled "fly in first around the world" for three credit card signups (via the links provided) for a few years and now that it finally came back to bite us in the a$$ they are the voice of reason... haha hahaha
azepine00 is offline  
Old Nov 1, 2013, 11:51 am
  #469  
 
Join Date: Jan 2013
Programs: UA 1K, Hilton Gold, Marriott Gold
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Originally Posted by raybolt
Ugh, don't know if it's worth it to do an extra trip to 1k this year. Might join the burn miles and book cheapest (was thinking about this route earlier this year but gave UA another chance)... No changing my south Africa award to F next spring either i guess. Very sad

-dan
I'm thinking of doing it solely to status match to EXP. It seems like that's all it's really good for anymore.
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Old Nov 1, 2013, 11:51 am
  #470  
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FYI a thread just opened on the AA forum but AA's response to this was to extend the free MCE (AA version of E+) for their Gold members til end of February and after that provide free access to MCE within 24 hours of departure. They've got to be thrilled in Dallas today.
Duke787 is offline  
Old Nov 1, 2013, 11:52 am
  #471  
 
Join Date: Jun 2010
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Originally Posted by dieuwer2
You really think AC will not follow UA and announce a massive devaluation as well??
According to the following , they actually did it in July already.
PaulInTheSky is offline  
Old Nov 1, 2013, 11:52 am
  #472  
 
Join Date: Aug 2010
Location: Bay Area, CA
Programs: AA Plat, UA Gold, AS MVP Gold, HH Diamond, SPG Gold, Club Carlson Gold, US
Posts: 956
Did the rules change about the stop over as well? any insight?
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Old Nov 1, 2013, 11:53 am
  #473  
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Originally Posted by craz
Hey you forgot about all the Bloggers showing and explaining why you need to use their links to get all these credit cards and the bonuses and then fly around the world like a king in First Class. Thats besides telling folks to use their links get 10s of 1000s of miles/pts and sell them to a broker and make alot of $$

Part of the proof to the above is that Domestic awards didnt go up, brokers dont sell them (no real $$ in it for them)

It was bound to happen, COdbaUA just isnt able to sit by and watch as 1000s out there buy GCs or VRs and then cash in for an F tkt on a partner with UA miles.

Problem is Im sure theres more enchancements to come still
Brokers do still sell domestic mileage tickets. That is the historical big money maker for the mileage brokers.
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Old Nov 1, 2013, 11:53 am
  #474  
 
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Originally Posted by Boraxo
Had banked about 500k UA miles because I just don't have any good trips planned. But that will change now. Time to burn! No doubt we will see *A blocking through the end of February. But that's okay, if I can find F seats on UA I will be happy to take them out of inventory. That means one less J seat to sell, as J usually upgrades to F. As a result I predict some big hits to UA revenues over the next 12 months, as people burn miles on seats that otherwise would have sold for cash (as well as UA payout to *A partners for seats).
Very easy for UA to foil your plan - I predict there will not be many award seats available at all - on UA or *A - till Feb 1, 2014 !
1k650 is offline  
Old Nov 1, 2013, 11:54 am
  #475  
 
Join Date: Oct 2010
Location: Santa Barbara, CA
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This is a long thread already, and I haven't read every post. A search of the thread turned up nothing...

Anyone have any idea what happens now if I'm going to a destination in Europe that UA doesn't fly to? If I book UA on the long-haul portion, but still need a partner to get where I'm going, am I stuck paying the full partner price?
penner42 is offline  
Old Nov 1, 2013, 11:56 am
  #476  
 
Join Date: Aug 2012
Location: BOS
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If you hold a Chase card, give them a call. I called up the Sapphire Preferred team, voiced my concern over the increase cost of miles, and I was given 5,000 courtesy points for my trouble. I spit out all of the numbers (like the 63% increase to fly non-UA J to Europe) and that feedback is going to be passed on to United.
augustus21 is offline  
Old Nov 1, 2013, 11:57 am
  #477  
 
Join Date: Jan 2011
Programs: UA S, Marriott P
Posts: 1,154
Originally Posted by penner42
This is a long thread already, and I haven't read every post. A search of the thread turned up nothing...

Anyone have any idea what happens now if I'm going to a destination in Europe that UA doesn't fly to? If I book UA on the long-haul portion, but still need a partner to get where I'm going, am I stuck paying the full partner price?
my guess is yes - why would there be an exclusion. The rule is covering any partner segments - forced or optional.
dsauch is offline  
Old Nov 1, 2013, 11:57 am
  #478  
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Originally Posted by BearX220
That's what I do. Fly AA/DL/AS, accrue to AS. Redemption opportunities good, including many foreign carriers (AS, KL, EK, etc.), just stay away from BA and the YQ fees.

You pretty much surrender upgrades with this strategy, but they're not coming through on UA either and service / reliability is better than UA on all three carriers. AS elites get Main Cabin Extra on AA and discounted EC on DL overseas flights.
MCE is comp on AA for all levels of AS elite or only gold and MVP? is that at time of booking or T-24?

i can immediately status match to gold AS, so that is super appealing.

i did not know that, my decision might now be made. i want to do AA, but i don't want to end up in this same situation next year at this time.
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Old Nov 1, 2013, 11:59 am
  #479  
 
Join Date: Jun 2011
Posts: 923
Originally Posted by 1k650
Very easy for UA to foil your plan - I predict there will not be many award seats available at all - on UA or *A - till Feb 1, 2014 !
Exactly. This is why UA killed EF and why UAInsider did not comment on such a huge change a few days ago. UA doesn't want anyone to see that they are going to hold and will be holding seats back until 2/1. I suspect EF may get its access back on 2/1
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Old Nov 1, 2013, 12:00 pm
  #480  
 
Join Date: Oct 2009
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Last edited by zombietooth; Nov 3, 2015 at 11:50 am
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