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Changes to MileagePlus Award and Upgrade Policies - Eff. 3-Feb-2014

Changes to MileagePlus Award and Upgrade Policies - Eff. 3-Feb-2014

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Old Jan 8, 16, 4:42 pm   -   Wikipost
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New UA Award/Upgrade Chart (vs. Current Chart)

Changes took effect for travel booked starting February 3, 2014. See UA Insider's post linked here for more info about the date change. http://www.flyertalk.com/forum/22263212-post2366.html

Awards with *A partners now cost more than similar awards flown only on UA metal.
  • F awards on partners went up 40-80%
  • J awards on partners went up 20-40%
  • F and J awards on UA metal (or mixed carriers where UA metal is in premium cabin followed by partner segment in lower class) as well some Y awards increased by 5-20% (US to Europe in F up 19%, US to Middle East in F up 20% for example)

See below for the round-trip increases on partner metal :
US ✈ Southern South America: +10,000 J, +5,000 F

US ✈ Europe: +40,000 J, +85,000 F

US ✈ Northern/Central/Southern Africa: +40,000 J, +110,000 F

US ✈ Middle East: +5,000 Y, +40,000 J, +130,000 F

US ✈ Central Asia/India: +5,000 Y, +40,000 J, +120,000 F

US ✈ South Asia: +15,000 Y, +40,000 J, +120,000 F

US ✈ North Asia: +5,000 Y, +40,000 J, +100,000 F

US ✈ Japan: +5,000 Y, +30,000 J, +85,000 F

US ✈ Oceania: +30,000 J, +70,000 F

US ✈ Australia/New Zealand: +25,000 J, +100,000 F

RTW: +20,000 Y, +90,000 J, +100,000 F

Changes to upgrade policy for intra-Asia and northern South America flights
  1. Complimentary Premier Upgrades and instant upgrades are not applicable
  2. Regional Premier Upgrades (for any fare class) and Global Premier Upgrades (for flights booked in fare class Z, P, S, T, L, K, G or N) can no longer be requested on or after November 1, 2013
  3. There is no co-pay exemption for MileagePlus Upgrade Awards requested on or after November 1, 2013
  4. The above changes do not apply to Copa-operated flights.


Questions and Answers

Q: If I book an award in January 2014 and then make changes in February or beyond (in routing, airline, origin, destination, etc), will it be repriced according to new mileage requirements, or will I keep the old pricing on that ticket?
Originally Posted by UA Insider View Post
Our existing change process will apply. Changes to awards that require a change in date do not result in a change to the award price. Any other change will require an add/collect in miles and fees for changes or cancellations will still apply as per our existing policies.
Additional details on changing tickets booked prior to 2/3/14 per UA Insider:
Originally Posted by UA Insider View Post
Changes that will not trigger a re-price for itineraries ticketed before February 3, 2014 include:
  • Date/time (cabin, region, and award type can't change)
  • Carrier on one or more segments (cabin, region, and award type canít change)
  • Origin/Destination within the same regions (carrier and cabin canít change)
Full details are in post #2588 http://www.flyertalk.com/forum/22283437-post2588.html

Q: Do these rates apply for tickets purchased after Feb 3 or for travel after Feb 3? That is,if one purchases a ticket now, to fly on Mar 15, will that be new or old pricing?
Originally Posted by UA Insider View Post
The new award pricing takes effect for bookings made on or after Feb 3, 2014 for all future travel dates. If you purchased a ticket prior to then for travel on March 15, and no changes are made to the itinerary, the current pricing will apply.
Q: How will award pricing apply to mixed-carrier Saver Awards?
Originally Posted by UA Insider View Post
Updated handling for mixed UA-Partner United/partner award itineraries: As we shared with the initial announcement, the Star Alliance/Partner partner award pricing will apply to Business or First awards for itineraries that include at least one flight segment operated by a MileagePlus partner carrier in Business or First.

However, as a customer benefit we have made an exception for most itineraries which require connecting onto a MileagePlus/Star partner in First or Business for a short distance. Specifically, if a United/Copa award itinerary contains a connecting segment on a MileagePlus/Star partner that is wholly within one MileagePlus award region, then the United award price will apply.
  • For example: IAD-FRA in United BusinessFirst connecting to FRA-FCO in Lufthansa Business, will be priced at the United mileage award amount.
  • Note that this exception will not apply to a few specific regions and routings, such as intra-Africa connecting segments and certain fifth-freedom routes (e.g. BKK-KUL operated by Lufthansa)
(reverted to J.Edward's rev)
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Old Nov 1, 13, 7:16 am
  #226  
 
Join Date: Oct 2006
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Originally Posted by UA-NYC View Post
Not sure if anyone has said this...it's a full frontal attack on the airline's best & most frequent customers. No other way to read it...they want to cut back our ease of upgrades & ability to redeem miles on superior *A carriers.

GMs & Silvers (no offense to the latter) probably aren't redeeming a lot for these global premium seats, and aren't looking for R space
I completely agree but I'm totally perplexed by it. Surely, not everyone reaches 1k by doing mileage runs. I would guess its in the single digits of 1k's why on earth would you alienate your best and second most profitable group of flyers???? I initially looked at PQDs as a positive because I never have a problem meeting the 10k threshold. I am a prisoner to UA (EWR) no more, I will fly B6 to my south florida destinations, US to PHX and whoever can get me to my TPACs and TATLs cheapest in C.
Weez_1000 is offline  
Old Nov 1, 13, 7:19 am
  #227  
 
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OK. Virgin America it is! ^
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Old Nov 1, 13, 7:19 am
  #228  
 
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Originally Posted by fly2nrt View Post
OK. Virgin America it is! ^
They make emergency landings look like so much fun!
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Old Nov 1, 13, 7:20 am
  #229  
 
Join Date: Apr 2005
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Changes to MileagePlus Award and Upgrade Policies - Eff. Feb. 2014

Ugh, don't know if it's worth it to do an extra trip to 1k this year. Might join the burn miles and book cheapest (was thinking about this route earlier this year but gave UA another chance)... No changing my south Africa award to F next spring either i guess. Very sad

-dan
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Old Nov 1, 13, 7:20 am
  #230  
 
Join Date: Dec 2010
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Major bummer.

I haven't booked any 2014 travel yet. I'm gonna book my last flights for 2013 to push me over the 1K mark. And then think long and hard about using that 1K status for a match to DL or AA and ditching my Chase card.
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Old Nov 1, 13, 7:27 am
  #231  
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At least @FakeUnitedJeff is on fire this morning .
TheBOSman is offline  
Old Nov 1, 13, 7:31 am
  #232  
 
Join Date: Feb 2004
Location: Houston, TX, USA
Programs: UA 1K2MM
Posts: 173
This change is infuriating. I am in the process of trying to book a trip for 4 to South Africa next summer - there is currently zip available in C or F - and of course nothing on UA even on the TATL. I have economy booked on four different airlines with the hope of grabbing C/F as some seats may open up closer to the dates (past Feb 1 I am sure) - so if any seats open up, I am hosed on miles - the increases should be exempt if UA does not fly to that location - they also need to open more premium seats on international flights

This is insane
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Old Nov 1, 13, 7:32 am
  #233  
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The other double whammy here of course is that despite these often vast mile hikes in long haul, they recently quietly greatly changed the rules re MAXIMUM SEGMENTS possible, or the award is "illegal".

From OZ to Nth America it is now FOUR segments max each direction.

Think that is enough?

Try booking Sydney - Newfoundland as I did recently, and try and do that in 4 segments each way.

AC is stingy on Biz cabin space to places like that, and it took me MANY hours to do it and comply with the new (totally unpublished) alleged new rules.

NOW the new rules apply AND higher mile costs.
.
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Old Nov 1, 13, 7:34 am
  #234  
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Originally Posted by amolkold View Post
If I want to fly in F to India, it will cost me 140,000 miles. ONE-WAY. Used to be 160K roundtrip. Unbelievable.
^^^^^

Exact award I wanted to make. Other award I wanted to make went up 33%.
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Old Nov 1, 13, 7:34 am
  #235  
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Originally Posted by planeluvr View Post
But what will the availability look like for the next several years?
Was there an announcement I missed about reduced domestic award availability? I seldom have trouble (unless over Christmas or similar) finding saver domestic tix.

Originally Posted by Weez_1000 View Post
I completely agree but I'm totally perplexed by it. Surely, not everyone reaches 1k by doing mileage runs....
The two years I was a 1K, I did it for well under $4000, and Platinum last year was under $3000 (and on-track for the same this year).

As I say, this inflationary reality is hardest on international front-cabin flyers who have been able to enjoy (as have I for domestic redemptions) accruing miles from sub-$200 coast-to-coast trips and spending on international F/J.
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Old Nov 1, 13, 7:35 am
  #236  
 
Join Date: Dec 2009
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Wasn't it always 4 segments though? Every time I tried pricing an award with more than 4 segments one way on dot bomb it would split it into two awards.
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Old Nov 1, 13, 7:35 am
  #237  
 
Join Date: Jun 2011
Posts: 730
Originally Posted by USAF Flyboy:21706990
Absolutely brutal. Essentially it takes almost all the value out of overseas redemptions, especially combined with the significantly enhanced "availability" (i.e no availability) of C and F awards. What an absolute joke.

Well the only thing that talks as they say is dollars. Just cancelled my Chase card and rebooked two C flights to Europe on AA.

AA is next after the merger closes.
The Mrs & I saw this coming. After not having used a redemption in years we've been redeeming int'l & now that we know 2/1 is d day I suspect we'll get our Dec 2014 int'l vacation plans set by then!
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Old Nov 1, 13, 7:37 am
  #238  
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Originally Posted by bse118 View Post
Major bummer.

I haven't booked any 2014 travel yet. I'm gonna book my last flights for 2013 to push me over the 1K mark. And then think long and hard about using that 1K status for a match to DL or AA and ditching my Chase card.
Had this been announced a while ago i would have stopped at Plat. 1K requal flight is tomorrow . Just waiting to see how the AA/US merger plays out. I'm assuming either way a massive deval to AA program is next

Originally Posted by dcpdxtrans View Post
The Mrs & I saw this coming. After not having used a redemption in years we've been redeeming int'l & now that we know 2/1 is d day I suspect we'll get our Dec 2014 int'l vacation plans set by then!
If inventory isnt eaten up before then. I suspect alot of speculatuve redemptions will be taking place over the next few months.
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Old Nov 1, 13, 7:38 am
  #239  
 
Join Date: Mar 2010
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Originally Posted by ozstamps View Post
Offer every Kettle who wants a new Visa card 25K or whatever free miles, and this is what you get. :-:
.
well at least his helps the kettles stay off our planes without paying for the seat...It also does drive the bar higher for the non frequent traveler, so actually the planes should be full of those who actually earned the right to be there...whether through cash or miles.

For one, I'm happy that this will help price out some of that demographic.

Flame away!
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Old Nov 1, 13, 7:39 am
  #240  
 
Join Date: Feb 2004
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Who is doing a better status match these days? DL or AA?
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