Last edit by: aacharya
Moderator Note: Please keep the wiki post limited to just the facts.
New UA Award/Upgrade Chart (vs. Current Chart)
Changes took effect for travel booked starting February 3, 2014. See UA Insider's post linked here for more info about the date change. http://www.flyertalk.com/forum/22263212-post2366.html
Awards with *A partners now cost more than similar awards flown only on UA metal.
See below for the round-trip increases on partner metal :
Changes to upgrade policy for intra-Asia and northern South America flights
Questions and Answers
Q: If I book an award in January 2014 and then make changes in February or beyond (in routing, airline, origin, destination, etc), will it be repriced according to new mileage requirements, or will I keep the old pricing on that ticket?
Additional details on changing tickets booked prior to 2/3/14 per UA Insider:
Full details are in post #2588 http://www.flyertalk.com/forum/22283437-post2588.html
Q: Do these rates apply for tickets purchased after Feb 3 or for travel after Feb 3? That is,if one purchases a ticket now, to fly on Mar 15, will that be new or old pricing?
Q: How will award pricing apply to mixed-carrier Saver Awards?
(reverted to J.Edward's rev)
New UA Award/Upgrade Chart (vs. Current Chart)
Changes took effect for travel booked starting February 3, 2014. See UA Insider's post linked here for more info about the date change. http://www.flyertalk.com/forum/22263212-post2366.html
Awards with *A partners now cost more than similar awards flown only on UA metal.
- F awards on partners went up 40-80%
- J awards on partners went up 20-40%
- F and J awards on UA metal (or mixed carriers where UA metal is in premium cabin followed by partner segment in lower class) as well some Y awards increased by 5-20% (US to Europe in F up 19%, US to Middle East in F up 20% for example)
See below for the round-trip increases on partner metal :
US ✈ Southern South America: +10,000 J, +5,000 F
US ✈ Europe: +40,000 J, +85,000 F
US ✈ Northern/Central/Southern Africa: +40,000 J, +110,000 F
US ✈ Middle East: +5,000 Y, +40,000 J, +130,000 F
US ✈ Central Asia/India: +5,000 Y, +40,000 J, +120,000 F
US ✈ South Asia: +15,000 Y, +40,000 J, +120,000 F
US ✈ North Asia: +5,000 Y, +40,000 J, +100,000 F
US ✈ Japan: +5,000 Y, +30,000 J, +85,000 F
US ✈ Oceania: +30,000 J, +70,000 F
US ✈ Australia/New Zealand: +25,000 J, +100,000 F
RTW: +20,000 Y, +90,000 J, +100,000 F
US ✈ Europe: +40,000 J, +85,000 F
US ✈ Northern/Central/Southern Africa: +40,000 J, +110,000 F
US ✈ Middle East: +5,000 Y, +40,000 J, +130,000 F
US ✈ Central Asia/India: +5,000 Y, +40,000 J, +120,000 F
US ✈ South Asia: +15,000 Y, +40,000 J, +120,000 F
US ✈ North Asia: +5,000 Y, +40,000 J, +100,000 F
US ✈ Japan: +5,000 Y, +30,000 J, +85,000 F
US ✈ Oceania: +30,000 J, +70,000 F
US ✈ Australia/New Zealand: +25,000 J, +100,000 F
RTW: +20,000 Y, +90,000 J, +100,000 F
Changes to upgrade policy for intra-Asia and northern South America flights
- Complimentary Premier Upgrades and instant upgrades are not applicable
- Regional Premier Upgrades (for any fare class) and Global Premier Upgrades (for flights booked in fare class Z, P, S, T, L, K, G or N) can no longer be requested on or after November 1, 2013
- There is no co-pay exemption for MileagePlus Upgrade Awards requested on or after November 1, 2013
- The above changes do not apply to Copa-operated flights.
Questions and Answers
Q: If I book an award in January 2014 and then make changes in February or beyond (in routing, airline, origin, destination, etc), will it be repriced according to new mileage requirements, or will I keep the old pricing on that ticket?
Our existing change process will apply. Changes to awards that require a change in date do not result in a change to the award price. Any other change will require an add/collect in miles and fees for changes or cancellations will still apply as per our existing policies.
Changes that will not trigger a re-price for itineraries ticketed before February 3, 2014 include:
- Date/time (cabin, region, and award type can't change)
- Carrier on one or more segments (cabin, region, and award type can’t change)
- Origin/Destination within the same regions (carrier and cabin can’t change)
Q: Do these rates apply for tickets purchased after Feb 3 or for travel after Feb 3? That is,if one purchases a ticket now, to fly on Mar 15, will that be new or old pricing?
Updated handling for mixed UA-Partner United/partner award itineraries: As we shared with the initial announcement, the Star Alliance/Partner partner award pricing will apply to Business or First awards for itineraries that include at least one flight segment operated by a MileagePlus partner carrier in Business or First.
However, as a customer benefit we have made an exception for most itineraries which require connecting onto a MileagePlus/Star partner in First or Business for a short distance. Specifically, if a United/Copa award itinerary contains a connecting segment on a MileagePlus/Star partner that is wholly within one MileagePlus award region, then the United award price will apply.
However, as a customer benefit we have made an exception for most itineraries which require connecting onto a MileagePlus/Star partner in First or Business for a short distance. Specifically, if a United/Copa award itinerary contains a connecting segment on a MileagePlus/Star partner that is wholly within one MileagePlus award region, then the United award price will apply.
- For example: IAD-FRA in United BusinessFirst connecting to FRA-FCO in Lufthansa Business, will be priced at the United mileage award amount.
- Note that this exception will not apply to a few specific regions and routings, such as intra-Africa connecting segments and certain fifth-freedom routes (e.g. BKK-KUL operated by Lufthansa)
Changes to MileagePlus Award and Upgrade Policies - Eff. 3-Feb-2014
#181
Join Date: Mar 2012
Location: PBI / FLL / YUL
Programs: UA 1K, Delta Plat, AA Plat, Marriott Titanium, Hilton Diamond, Hyatt Courtesy Card
Posts: 1,983
If it proves to be correct and is reflected in United's financials, then AA/US are next, so there is really nowhere to run. C'est la vie.
#183
FlyerTalk Evangelist
Join Date: Jan 2009
Location: London & Sonoma CA
Programs: UA 1K, MM *G for life, BAEC Gold
Posts: 10,224
I was considering either Europe to South America or Europe to Australia. If I read the new charts correctly, the former is cheaper on *A than it is on UA in premium cabins, which seems odd. Also, Europe to Australia is cheaper than Europe to South America. All weird.
#184
Suspended
Join Date: Jul 2005
Location: Thailand
Programs: Marriott - P; HH - G; Hyatt - P; Avis - LT First
Posts: 5,023
+1, just another DYKWIA (acts the same way over on the Marriott forum)
#185
Join Date: Mar 2012
Posts: 133
The cheaper *A Europe to South America makes sense. You need 2 longhaul UA metal flights for that. While via *A good chance you're routing on a single Lufthansa flight.
#186
Join Date: Jun 2013
Location: COS
Programs: DL DM, Hyatt Diamond
Posts: 97
So at this point what exactly does United hang their hat on? I think a lot of people were unhappy with United but I hung on with them because imo their miles were the best ones out there. One of the worst parts about this is how much it devalues Chase cards. I guess my trip next week will be my first and last in Lufthansa first.
#187
Join Date: Mar 2012
Location: PBI / FLL / YUL
Programs: UA 1K, Delta Plat, AA Plat, Marriott Titanium, Hilton Diamond, Hyatt Courtesy Card
Posts: 1,983
So at this point what exactly does United hang their hat on? I think a lot of people were unhappy with United but I hung on with them because imo their miles were the best ones out there. One of the worst parts about this is how much it devalues Chase cards. I guess my trip next week will be my first and last in Lufthansa first.
#188
Ambassador: Alaska Airlines
Join Date: Nov 2008
Location: BWI
Posts: 7,390
Wow, they messed with one of my two primary reasons for sticking with UA.
Good job UA
UA you have to remember, now with this change, you are the worst at almost every category that is important to me except for SDC. Congratulations.
I expected an increase of 5-20K in pretty much all categories. Not this change. It is very obvious some people are in panic mode including Smisek when he told investors that they are going to make swift changes in the short term to improve their financial results. This is definitely part of it with the massive increases.
Good job UA
UA you have to remember, now with this change, you are the worst at almost every category that is important to me except for SDC. Congratulations.
I expected an increase of 5-20K in pretty much all categories. Not this change. It is very obvious some people are in panic mode including Smisek when he told investors that they are going to make swift changes in the short term to improve their financial results. This is definitely part of it with the massive increases.
#189
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,581
DL has Economy Comfort with more recline and AA has Main Cabin ExtrAA.
DL gives 100% bonus miles to gold/platinum and 8-10 months ahead of time to notify their members about the devaluation while UA gives 3 months.
AA give 100% to platinum.
I really don't know how UA is going to attract people?? We have SMI/J?
I am very interested in seeing the Q4 and 2014 report after these FRIENDLY changes.
DL gives 100% bonus miles to gold/platinum and 8-10 months ahead of time to notify their members about the devaluation while UA gives 3 months.
AA give 100% to platinum.
I really don't know how UA is going to attract people?? We have SMI/J?
I am very interested in seeing the Q4 and 2014 report after these FRIENDLY changes.
None of the recent rollbacks - losing EF, raising the award redemption rates - should be a surprise to anyone. Compared to the competition, UA's were far too generous. When you add to the mix the fact that UA hasn't been able to realize all those merger synergies they were bragging about and they are financially lagging the competition, it is almost a given that as passengers we are going to see a continued downgrading of the United product and an increased hit to our wallets.
Next up? I'm guessing that they will do something other than hiding R space to make it even more difficult to use GPUs.
MileageMinus
#190
Join Date: Oct 2007
Location: ORD
Programs: nobody
Posts: 1,837
Do AA still offer status match for this 1k?
#191
FlyerTalk Evangelist
Join Date: Apr 2003
Location: PHL (and sometimes BKK)
Programs: aa/ua gold; mar titanium. SPG till I die.
Posts: 15,648
I'm only sitting on about 65k miles for a Y award and not looking forward to a 15k increase to SEAsia
#192
Join Date: Jul 2010
Location: SIN
Programs: United, SQ
Posts: 164
Gonna miss the 35k R/T intra-Asia biz routings...had some good times with those.
However, 60k R/T from South Asia to Australia/NZ in business?? I'll take that..
However, 60k R/T from South Asia to Australia/NZ in business?? I'll take that..
#193
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,658
Wow - these increases are huge.
US - Europe now 220K in F on *A and 160K in F on UA (was 135K on both).
UA F isn't worth 160K miles to Europe and now 220K for LH F makes that impractical.
I guess the difference between UA metal and *A metal rewards is that UA premium services are so bad compared to other carriers - that people would book UA then switch to the other carriers when they opened inventory.
I was doing most of my credit card charging on Chase for UA miles rather then Citibank for AA miles. But now I may need to rethink that.
Many people are waiting for this answer.
US - Europe now 220K in F on *A and 160K in F on UA (was 135K on both).
UA F isn't worth 160K miles to Europe and now 220K for LH F makes that impractical.
I guess the difference between UA metal and *A metal rewards is that UA premium services are so bad compared to other carriers - that people would book UA then switch to the other carriers when they opened inventory.
I was doing most of my credit card charging on Chase for UA miles rather then Citibank for AA miles. But now I may need to rethink that.
I'm looking for the answer to this question. I want to burn the remaining miles I have to SEAsia and I'm more than happy to book by Feb 1 and miss the increase if I can make changes with the standard caveats w/ changes.
I'm only sitting on about 65k miles for a Y award and not looking forward to a 15k increase to SEAsia
I'm only sitting on about 65k miles for a Y award and not looking forward to a 15k increase to SEAsia
Last edited by iluv2fly; Nov 1, 2013 at 9:25 am Reason: merge
#194
Join Date: Jan 2003
Location: Chicago, IL
Posts: 512
(I checked the calendar to see if it was April 1st....but it isn't)
My biggest issue isn't with this specific change, it's the fact that this airline regularly and consistently announce negative changes that degrade the overall customer experience. I seriously think a group of UA execs sit around and think they have the best product out there (Direct TV/787/Wifi/planes with cool lighting) when in reality their product is severely lacking compared to their competitors in just about every aspect.
Take the food in F for example; Yesterday they announced another downgrade by no longer serving full meals on flights under 900 miles to "align ourselves with the marketplace". Correct me if I'm wrong, but UA's food isn't even close to what their competitors offer. How can you align when you never were aligned to begin with??
My point is just to say that I truly believe UA management is completely and utterly delusional.
This airline has become an absolute joke.
My biggest issue isn't with this specific change, it's the fact that this airline regularly and consistently announce negative changes that degrade the overall customer experience. I seriously think a group of UA execs sit around and think they have the best product out there (Direct TV/787/Wifi/planes with cool lighting) when in reality their product is severely lacking compared to their competitors in just about every aspect.
Take the food in F for example; Yesterday they announced another downgrade by no longer serving full meals on flights under 900 miles to "align ourselves with the marketplace". Correct me if I'm wrong, but UA's food isn't even close to what their competitors offer. How can you align when you never were aligned to begin with??
My point is just to say that I truly believe UA management is completely and utterly delusional.
This airline has become an absolute joke.
#195
Join Date: Aug 2008
Location: Always on the move
Programs: Something lifetime here and there
Posts: 1,867
Drachma Miles is my vote.