Last edit by: J.Edward
Hi everyone,
Weve identified an issue where customers are intentionally manipulating our website to set up award reservations and attempt to ticket with an account that does not have enough miles to complete the ticket. We will not honor these reservations.
Aaron Goldberg
Sr. Manager - Customer Experience Planning
United Airlines
Weve identified an issue where customers are intentionally manipulating our website to set up award reservations and attempt to ticket with an account that does not have enough miles to complete the ticket. We will not honor these reservations.
Aaron Goldberg
Sr. Manager - Customer Experience Planning
United Airlines
Hi everyone,
We have a quick update related to the manipulation of united.com to book award tickets with insufficient miles that occurred last month. Specifically, we are closing new MileagePlus accounts that were assumed to be set up with the express purpose of attempting to redeem award tickets without the required number of award miles.
Aaron Goldberg
Sr. Manager - Customer Experience Planning
United Airlines
We have a quick update related to the manipulation of united.com to book award tickets with insufficient miles that occurred last month. Specifically, we are closing new MileagePlus accounts that were assumed to be set up with the express purpose of attempting to redeem award tickets without the required number of award miles.
Aaron Goldberg
Sr. Manager - Customer Experience Planning
United Airlines
UA: SFO - HI $80 return 23th/31th (Oct)
#46
A FlyerTalk Posting Legend
Join Date: May 2002
Location: YEG
Programs: HH Silver
Posts: 56,417
Moved to UA forum for further discussion.
tcook052
Mileage Run Forum Moderator
tcook052
Mileage Run Forum Moderator
#47
Join Date: Sep 2011
Posts: 891
how about using gift card to pay? have a gift card worth 25/- does that work?
#48
Join Date: Feb 2011
Programs: Delta Gold Medallion
Posts: 449
Booked two business class tickets to Madrid for a total of $113.80. Have zero expectation that this would be honored.
#49
Join Date: Jul 2010
Location: SFO, SJC
Programs: UA Gold, Hilton HHonors Gold, Marriott Gold, SPG Gold
Posts: 197
#50
Join Date: Aug 2005
Location: NY
Programs: The local deli gives me 1 free sandwich after I buy 10
Posts: 4,026
It will price out and can be purchased but how do you get around the receipt saying reward? If you have the miles there is a chance you are redeeming the miles even if it says $320k. If you don't have the miles then somebody may ask for them and cancel if you say I don't want to redeem them.
#51
Join Date: Feb 2011
Programs: Delta Gold Medallion
Posts: 449
The email receipt from united shows also 500,000 miles (which I'm not even close to having). No miles are actually deducted yet.
#52
Join Date: Sep 2011
Posts: 891
how about trying bluebird or some kind of gift card? i have 0 miles, so not worried about that, but dont want to shell out 280k miles for my tickets. any ideas/tips?
#53
Join Date: Jul 2010
Location: SFO, SJC
Programs: UA Gold, Hilton HHonors Gold, Marriott Gold, SPG Gold
Posts: 197
Ok. Let me try this again. I don't have $320K or 320K miles. So UA can kill me and they still won't have either the money or miles.
#54
Join Date: Oct 2010
Location: EWR, SLC, SGN
Posts: 1,113
seems similar to 4 mile deal to HKG or whatever it was about a year ago. if i go, i go in 10 hours to make sure i get it. but once i fly it, worried they'll claw back either miles or cash if no miles.
#55
Join Date: May 2011
Posts: 5,814
This "session" display bug actually has been around for awhile. It's annoying and happens if you are playing with award and paid bookings at the same time. Even though the receipt may say $320,000 -- it means miles and will usually do the correct thing in the backend.
#56
Join Date: Sep 2011
Posts: 891
Try logging out and logging back in if it etickets.
This "session" display bug actually has been around for awhile. It's annoying and happens if you are playing with award and paid bookings at the same time. Even though the receipt may say $320,000 -- it means miles and will usually do the correct thing in the backend.
This "session" display bug actually has been around for awhile. It's annoying and happens if you are playing with award and paid bookings at the same time. Even though the receipt may say $320,000 -- it means miles and will usually do the correct thing in the backend.
#58
Join Date: Jun 2011
Location: Homeless
Programs: Marriott Titanium / HH Diamond / Hyatt Explorist
Posts: 287
I did it.
It forced the computer to book the award flight $80 + 40,000mi.
Even where I do not have 40K in my account.
It forced the computer to book the award flight $80 + 40,000mi.
Even where I do not have 40K in my account.
#60
Join Date: May 2011
Location: LAS,LAX,SEA
Programs: AA,UA/CO, SPG50, Hilton Gold
Posts: 430
Booked but not ticketed.