Different contents/fewer items in F snack boxes than in Y
Oct 9, 2013, 9:21 pm
#31
Join Date: Jan 2006
Location: DEN
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Posts: 7,231
Oct 9, 2013, 10:00 pm
#32
Join Date: Jul 2013
Location: MRY - CNX - TXL
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Posts: 7,058
The Madagascar Vanilla Almond one is great!
YA HEAR THAT MARKETING TEAM?
Oct 10, 2013, 4:08 am
#33
Join Date: Jul 2001
Posts: 2,925
I don't think you were overruled. There was some confusion/discussion about F snack boxes vs the purchased Y snack boxes. If you purchased the Y Tapas snack box, then you should have had almonds and olives. However, as I said earlier, I think it was an earnest mistake by the FA. Had you kindly said something you probably would've gotten a second, replacement snack box for free.
On the outbound flight, the OP was in economy & purchased the Tapas box. It had olives and almonds, as it should have.
On the return flight, the OP was in FC and received the complimentary PM snack box. It does not have olives and almonds in it. It is a different product than the Tapas box.
Therefore, there was not an "earnest" (sic) mistake by the FA. In fact, there was no mistake of any kind by the FA.
The OP has acknowledged that he/she was mistaken. Good for him/her.
End of story.