UA.com Begins Instant Ticketing?
Sep 25, 2013, 5:40 pm
#47
Join Date: Oct 2007
Location: Frozen in Carbonite
Programs: UA Aluminum 0.6MM, Bonvoy Life Sentence, Hyatt Eliteist, AA Super Plutonium
Posts: 2,878
Yup - it varies. I've had it take anywhere from a few seconds (in the middle of the night) to hours. Itineraries involving partners tend to take longer than UA metal but it's always a crapshoot.
back in the day, the CO elite desk could change your priority in the queue, for example if you were booking a flight that was departing very soon, but I'm not sure if the new UA still does that.
back in the day, the CO elite desk could change your priority in the queue, for example if you were booking a flight that was departing very soon, but I'm not sure if the new UA still does that.
Sep 25, 2013, 5:56 pm
#48
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,906
My experience today. I book through a corporate travel agency, Balboa, by booking using Concur. Usually it takes about 30 minutes or more before get the emails that it is ticketed. I booked online today using Concur but needed to call Balboa for my hotel for my Hilton Diamond Force on sold out hotel. I clicked on confirm the air and rental car, picked up my phone and before I finished opening my contacts and selecting Balboa the confirmation of ticketing the flights came through. Less than a minute and it went through Concur, to Balboa to United.
Jul 15, 2014, 9:04 pm
#50
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,115
Has instant ticketing returned to United?
I just booked two award tickets, and they ticketed within seconds. Is this a sign of things to come? Or a fluke?
Jul 15, 2014, 9:09 pm
#52
Join Date: Aug 2011
Location: IAH / HOU
Programs: UA GS, DL-Plat, Hilton Gold, IHG Platinum, Hyatt Somethingist, Marriott Titanium Lifetime
Posts: 2,853
Jul 15, 2014, 9:11 pm
#55
Suspended
Join Date: May 2010
Location: Just outside Big D, or many other places in big metal tubes
Programs: WN Rpd.Rwrds, AA, was longtime CO very top Elite tier, Overentitled UA Lifetime 1K (since 2012)
Posts: 1,334
UA fed the mouse tonight & it had more energy to run the treadmill that powers UA's website. 
Jul 15, 2014, 9:22 pm
#56
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,672
Jul 15, 2014, 9:28 pm
#57
Join Date: May 2008
Location: SFO
Programs: UA 1K, DL, AA, AS
Posts: 305
I've booked a couple of award tickets in the past 2 weeks (one on TG, one on BR and a third with UA) -- all ticketed within 30 seconds of purchase.
Jul 15, 2014, 9:36 pm
#58
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,877
Good news if true ^ but was your booking with or without using an e-cert and if an e-cert was used, was it a "016" or a TCVA? The reason I ask is that when I book using a TCVA e-cert, there's always been a delay.
Jul 15, 2014, 9:48 pm
#59
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,115
