Sep 10, 2013, 8:54 pm
Last edit by: J.Edward
This wiki has been moved to the 2014 thread: 2014 United Club (UC) Thread for Changes, News, Features, Competitive Position, etc.
United Club changes (drinks and Wifi) - Sept/Oct. 2013
Sep 20, 2013, 2:46 pm
#1126
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
Do you have any idea just how thimble-like 6 oz. is? Even a 10 oz. glass would *feel* small.
Bring on the measuring cups!
Sep 20, 2013, 2:46 pm
#1127
Join Date: Nov 2001
Location: Cleveland, Ohio, USA
Programs: UA PM, DL PM, Bonvoy Titanium, HH Gold
Posts: 1,293
Interesting. Was at the CLE UC yesterday and the beer glasses were actually BIGGER than the previous ones. Not immensely, but definitely a bigger glass.
Sep 20, 2013, 2:56 pm
#1128
Join Date: Jul 2006
Location: SEA & RDM
Programs: UA - 1MM, DL Diamond, AS MVP75, Marriott Titanium, Hilton Gold
Posts: 8,037
Well I cancelled my UC membership and got a refund but I have an international flight coming up in October and will bring a measuring cup.
Sep 20, 2013, 2:56 pm
#1129
Join Date: Jun 2006
Location: LAS - I'm All In!
Programs: UA 1K 1MM, Marriott PP
Posts: 3,639
At the SFO Domestic UC right now and there was no wifi login needed. Bar was no less busy than any other time too.
Sep 20, 2013, 4:25 pm
#1130
Join Date: Apr 2003
Location: Orlando
Programs: DL 4MM/PM, UA 1MM/Gold, AA Paper
Posts: 1,386
Currently in the UC Club at T7 at LAX and the bar does not seem very busy at all for the last couple of hours. They were serving complimentary Miller Genuine Draft and Sycamore Lane Wine. Not many folks purchasing the overpriced drinks, but most going for the complimentary ones.
Oh well, shortly off to the friendly skies and some decent complimentary drinks.
Oh well, shortly off to the friendly skies and some decent complimentary drinks.
Sep 20, 2013, 6:45 pm
#1131
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,421
I'm really surprised they're giving folks a hard time for cancelling their memberships for a pro rata refund. The changes are clearly material, and the language that says they can do whatever the heck they want would seem boilerplate. So their legal position ain't great. And from a customer service perspective, it's nuts to piss off your clients over this.
Sep 20, 2013, 11:39 pm
#1132
Join Date: Dec 2004
Programs: Most....Four elite air/ Three hotel elites - UA MillionMiler - DL RWT alum
Posts: 1,257
Wifi:
Not only do I have multiple devices (3), but I also usually run with multiple tabs and windows open in my browser. On the laptop, I have to keep a second type of browser unopened in such "authentication" situations, including hotels or McDonalds or Panera, to open so I can find whatever login page, or get the "security key" properties popup is needed to coordinate a complete connection "process". Ugh.
Not only do I have multiple devices (3), but I also usually run with multiple tabs and windows open in my browser. On the laptop, I have to keep a second type of browser unopened in such "authentication" situations, including hotels or McDonalds or Panera, to open so I can find whatever login page, or get the "security key" properties popup is needed to coordinate a complete connection "process". Ugh.
Sep 21, 2013, 8:49 am
#1133
Suspended
Join Date: May 2012
Posts: 821
At the Club in EWR next to gate C120. Its the first time at the Club before this big change. I do agree that this place is over-crowded. I can deal with the cheap booze and water down beer. Whats plan B?? Waiting at the gate with the rest of the "unclean"? I'll renew my Club pass.
Sep 21, 2013, 9:32 am
#1134
Join Date: Oct 2011
Location: AUS
Programs: UA Gold
Posts: 108
I think what we really need is a Wiki article listing the best UC alternates for each airport. For example, I had no idea until my recent defection to Alaska/Delta that we had a pair of good bars in BOS Terminal A, as long as we were willing to take the underground walkway out to the remote building.
Sep 21, 2013, 10:39 am
#1135
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,581
I think what we really need is a Wiki article listing the best UC alternates for each airport. For example, I had no idea until my recent defection to Alaska/Delta that we had a pair of good bars in BOS Terminal A, as long as we were willing to take the underground walkway out to the remote building.
Sep 21, 2013, 10:51 am
#1137
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,694
I think what we really need is a Wiki article listing the best UC alternates for each airport. For example, I had no idea until my recent defection to Alaska/Delta that we had a pair of good bars in BOS Terminal A, as long as we were willing to take the underground walkway out to the remote building.
Sep 21, 2013, 3:05 pm
#1139
Join Date: Jun 2011
Location: IAH
Programs: UA-1k, AA-EP, HH-D, Marriott-G,HPass-PL, Avis-Pres, Hertz-Pres
Posts: 95
United Club changes (drinks and Wifi) - Sept. - Oct. 2013
Interesting received an email from a UA CS agent regarding my emails and notice that I would be canceling my chase card/UA membership.
The email asked me to call when possible. 4 messages left for CS rep no return call I think management has out the end to followup.
The email asked me to call when possible. 4 messages left for CS rep no return call I think management has out the end to followup.
Sep 21, 2013, 5:22 pm
#1140
Join Date: Nov 2006
Location: COS/DEN
Programs: UA 1P (w/ no expectations whatsoever); Marriott Gold; Hilton Silver; Hertz Pres
Posts: 693
Finally got around to sending my letter. Expecting a good chuckle in return.