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United Club changes (drinks and Wifi) - Sept/Oct. 2013

United Club changes (drinks and Wifi) - Sept/Oct. 2013

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Old Jan 28, 14, 1:29 am   -   Wikipost
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Old Sep 10, 13, 10:36 am
  #331  
 
Join Date: Jun 2007
Location: YVR SFO EOF
Programs: UA 1K, VX S
Posts: 4,865
Wow, this is easily 50% more expensive than the restaurant and bars at SFO. No longer surprised when friends say "who pays would pay for [the club|UA F]?"
unavaca is offline  
Old Sep 10, 13, 10:42 am
  #332  
 
Join Date: Mar 2000
Location: Wayne, NJ USA
Programs: UA Million Miler, Lifetime United Club member
Posts: 1,959
FURIOUS

Of all the downgrades that UA has made, this one incenses me the most. Do they think we are street bums? People that typically can afford a UC membership do not drink crap booze. IT IS INSULTING. Obviously their plan is to drive us away from the foul free stuff into the $$$ options.

AND change the name of this thread to "downgrades" - there is no improvement (except perhaps the UA bottom line).

elitefreak is offline  
Old Sep 10, 13, 10:50 am
  #333  
 
Join Date: Aug 2012
Location: Costa Rica
Programs: UA 1K, Priority Platinum, Marriot Gold, Delta Platinum
Posts: 308
$9 for a Bacardi? That is a just wrong. What I think would be worst is the people that will actually pay this high prices.

I will certainly be spending most of my time on the bars with decent food and beer now.
SJOFlyer is offline  
Old Sep 10, 13, 11:02 am
  #334  
 
Join Date: May 2004
Location: OAK
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Originally Posted by SJOFlyer View Post
$9 for a Bacardi? That is a just wrong. What I think would be worst is the people that will actually pay this high prices.

I will certainly be spending most of my time on the bars with decent food and beer now.
Wouldn't it be cheaper to wait and buy the vodka onboard the aircraft?
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Old Sep 10, 13, 11:05 am
  #335  
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And here it is...

U.S.-based lounges to offer wider selection of premium beers, wines and spirits
CHICAGO, Sept. 10, 2013 /PRNewswire/ -- United Airlines today launched an expanded premium beverage menu at its U.S.-based United Club lounges, offering customers local and imported beer choices and a wider selection of wines and spirits for purchase.

Regionals, Imports and Microbrews
United now offers customers as many as 27 imported, regional and microbrew beers for purchase in addition to complimentary domestic beer. The airline expects to rotate the premium beer menu several times a year.

The beer options include: Anchor Steam, Asahi, Blue Moon, Blue Point, Brooklyn Lager, Corona, Fat Tire, Florida IPA, Goose Island, Great Lakes-Dortmunder Gold, Guinness, Heineken, Hurricane Reef Caribbean Pilsner, Inversion IPA, Karl Strauss, Leinenkugel, Long Board, Maritime, Pyramid, San Tan, Shiner, Sierra Nevada, Speakeasy IPA, Saint Arnold and Yuengling.

Premium Spirits and Wines
In addition to expanding the premium beer offerings, United is offering customers a greater selection of spirits and wines at U.S.-based United Club locations. New wine options include a Joel Gott Cabernet Sauvignon, Kim Crawford Sauvignon Blanc, a Donna Paula Malbec and Veuve Cliquot Champagne. Added spirits include Ketel One, Stolichnaya, Hendrick's Gin, 10 Cane and Hennessey XO.

Additionally, United Clubs in several of the airline's hubs, including Chicago O'Hare, New York/Newark, Los Angeles, Houston and Washington Dulles, will offer members a complimentary guided tasting of Glenfiddich until the end of the year. A custom-made bar will offer customers a dedicated area to enjoy a pre-departure dram while learning about whisky.

Availability of the new beers, wines and spirits will vary by club location.

"The newly expanded premium beverage menu offers customers more of what they expect in a beverage selection when visiting an airport lounge," said Martin Hand, senior vice president of customer experience at United. "We are investing in our clubs and providing our customers with more ways to relax and enjoy greater local and global specialties, including regional microbrews and premium wines."

United Club Investments
In addition to expanding the premium beverage offerings, United is investing more than $50 million this year to renovate several of the airline's 49 United Club locations. United unveiled the new design prototype with the opening of the United Club in Terminal 2 at Chicago O'Hare International Airport last year. The airline recently opened newly designed United Clubs at Seattle-Tacoma International Airport and San Diego International Airport.

As with all United Club lounges, members enjoy complimentary snacks, beverages and Wi-Fi.
FriendlySkies is offline  
Old Sep 10, 13, 11:10 am
  #336  
 
Join Date: Jul 2006
Location: Sammamish, WA
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Posts: 5,476
Originally Posted by FriendlySkies View Post
And here it is...
Wow...that is insulting. Just how stupid do they think we are?
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Old Sep 10, 13, 11:10 am
  #337  
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Speak with your wallet. Until this announcement, I was going to renew my UC membership in October. Instead of UA getting that $400, I think I'll just give it to PriorityPass for a Prestige membership. Unlike the credit-card PP memberships, those aren't (currently) restricted from UC access at many clubs. Moreover, at my home airport of IAH, it will give me access to the KL Crown Lounge, open from 10:00-18:00, which continues to offer snacks, liquors, a clean and relatively new interior, and uncrowded atmosphere (most of the time) that can't be matched by any of the UCs at IAH.

Also, most major hubs and airports in the US (where you typically find clubs) also either recently underwent, are undergoing, or have planned substantial new terminal (or renovation) projects. Those usually result in a better variety of bars/restaurants, seating areas with available power, and either free or reasonably priced wifi. In light of such terminal improvements, the value proposition of the clubs is shrinking fast. Stupid move by UA. Offering a substandard product and charging more than the competition for it--did these guys get their MBAs at Sears?
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Old Sep 10, 13, 11:11 am
  #338  
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"..."The newly expanded premium beverage menu offers customers more of what they expect in a beverage selection when visiting an airport lounge," said Martin Hand, senior vice president of customer experience at United."

I guess if we don't like the "enhancements", we can "talk to the Hand".

Last edited by IAH-OIL-TRASH; Sep 10, 13 at 11:18 am
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Old Sep 10, 13, 11:12 am
  #339  
 
Join Date: Feb 2012
Location: IAD, DCA
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"The newly expanded premium beverage menu offers customers more of what they expect in a beverage selection when visiting an airport lounge," said Martin Hand, senior vice president of customer experience at United. "We are investing in our clubs and providing our customers with more ways to relax and enjoy greater local and global specialties, including regional microbrews and premium wines."
All of which are available at the airport bars just down the concourse, without the need to pay annual membership dues and at a lower per-unit price.
salesna is offline  
Old Sep 10, 13, 11:15 am
  #340  
 
Join Date: Mar 2005
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Originally Posted by Anglo Large Clawed Otter View Post
Stupid move by UA. Offering a substandard product and charging more than the competition for it--did these guys get their MBAs at Sears?
No, they actually received them at Circuit City.
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Old Sep 10, 13, 11:15 am
  #341  
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"...a Donna Paula Malbec..."

I have a couple of bottles of Dona Paula Malbec...I guess the extra "n" is worth the money...
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Old Sep 10, 13, 11:28 am
  #342  
 
Join Date: Aug 2000
Location: Edmonton, AB, Canada
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I am not even going to bother entering the UC in Seattle. The beverage choices are an insult. Since Priority Pass (international version) pays UA for my entry they won't get a cent for my non-visit. I usually would have a glass or two of wine and certainly not attempt to drink the place dry. Off to the Alaska Boardroom for some Alaskan Amber with some lovely soup
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Old Sep 10, 13, 11:31 am
  #343  
 
Join Date: Aug 2000
Location: Edmonton, AB, Canada
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$14 for a GLASS of Kim Crawford....really??? In Canada this wine can be had at the store for about that for a BOTTLE on a good sale and we have really high taxes!!! It is a decent wine but hardly premium unless of course the floor is 2 buck chuck or worse! Also the Dona Paula Estate Malbec is on sale this week for $11.99 a bottle, again in the land of crazy alcohol taxes!

What is the free wine? Home kit wine made by the lounge dragons between customers?
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Old Sep 10, 13, 11:36 am
  #344  
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Originally Posted by Altaflyer View Post
...Also the Dona Paula Estate Malbec is on sale this week for $11.99 a bottle, again in the land of crazy alcohol taxes!
Yeah, but how much is a "Donna Paula" up there? Probably $23.98, if you find one.
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Old Sep 10, 13, 11:46 am
  #345  
 
Join Date: Aug 2000
Location: Edmonton, AB, Canada
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Depends on how good the legs are

I sent UA an email telling them that their lounges are a total embarrassment compared to my local airport club, Plaza Premium, which serves craft beers, moderately drinkable wine and full hot meals!!!
Altaflyer is online now  

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