Last edit by: WineCountryUA
2021
Star Alliance lounge at GRU closed on April 1st.
Statement from Star Alliance regarding its lounge at Sao Paulo GRU Airport
Star Alliance regrets to inform that it will no longer offer a lounge at Sao Paulo Guarulhos Airport effective April 1, 2021, as a consequence of the GRU Airport authority’s decision to pursue its own lounge operations. We are encouraged by discussions taking place between member airlines and the GRU Airport towards a seamless transition of lounge services to avoid any impact on the premium customers of the Alliance. Star Alliance remains committed to its premium strategy, and to Brazil, and continues to offer a Star Alliance lounge at Rio de Janeiro Galeão International Airport.
Please find answers to frequently asked questions here.
Star Alliance regrets to inform that it will no longer offer a lounge at Sao Paulo Guarulhos Airport effective April 1, 2021, as a consequence of the GRU Airport authority’s decision to pursue its own lounge operations. We are encouraged by discussions taking place between member airlines and the GRU Airport towards a seamless transition of lounge services to avoid any impact on the premium customers of the Alliance. Star Alliance remains committed to its premium strategy, and to Brazil, and continues to offer a Star Alliance lounge at Rio de Janeiro Galeão International Airport.
Please find answers to frequently asked questions here.
Consolidated GRU (Sao Paulo) logistics / connections / lounges
#92
FlyerTalk Evangelist
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#93
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UA uses Espaço Banco Safra Lounge, which is also Priority Pass.
If the OP has PP, then they can use the GOL lounge in T2, which isn't terrible. Otherwise, nada.
(Side note: The W lounge in T1 is under construction - saw it Dec 30 - and Priority Pass. Not open yet).
#94
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https://www.plazapremiumlounge.com/e...s-terminal-two
No Priority Pass allowed but AMEX Platinum or 180 BRL (33 USD) can get you access.
The GOL lounge is still closed but they're promising to reopen it "soon".
#96
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T2 has a new Plaza Premium lounge:
https://www.plazapremiumlounge.com/e...s-terminal-two
No Priority Pass allowed but AMEX Platinum or 180 BRL (33 USD) can get you access.
The GOL lounge is still closed but they're promising to reopen it "soon".
https://www.plazapremiumlounge.com/e...s-terminal-two
No Priority Pass allowed but AMEX Platinum or 180 BRL (33 USD) can get you access.
The GOL lounge is still closed but they're promising to reopen it "soon".
#97
Join Date: Feb 2005
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Haven't been following this thread super closely but may have an unexpected trip to GRU in the next several days to couple weeks coming up. My one and only trip through GRU previously was Nov 2020.
Understand the *A lounge is no more (and it seems UA is now using the Espaço Banco Safra Lounge per MatthewLAX ) -- is there anything else the UA traveler should be aware that has changed in the past year or so for arriving or departing GRU?
Understand the *A lounge is no more (and it seems UA is now using the Espaço Banco Safra Lounge per MatthewLAX ) -- is there anything else the UA traveler should be aware that has changed in the past year or so for arriving or departing GRU?
#98
Join Date: Aug 2005
Location: NYC, FLL
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Understand the *A lounge is no more (and it seems UA is now using the Espaço Banco Safra Lounge per MatthewLAX ) -- is there anything else the UA traveler should be aware that has changed in the past year or so for arriving or departing GRU?
Espaço Banco Safra is in the same space as the old *A lounge and is of the same quality. You need to put on gloves and sanitize to visit the buffet, there's a one-way system, etc, but it's a solid space before your GRU departure (pasta, chicken, beef dishes, salads, good deserts, the toaster machine is gone, etc).
#99
Join Date: Nov 2007
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Thanks for the posts above regarding Safra and Amex lounges. Any recent thoughts on which is the superior Terminal 3 lounge? Both sound great!
#100
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I was in both lounges back in Dec. Then the Safra lounge in Jan and Mar. Personally prefer the Safra lounge, but maybe because I have used it numerous times over the years. Not a lot of change from when it was *A other than food presentation, which I found similar to the AmEx lounge. I have also read that Amex tends to be crowded, which it was in Dec, but that might depend on the time of day and flights.
#101
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Anyway around the United check in trap at GRU? Arriving mid-afternoon on BA from EZE, then connecting to UA (separate tickets) at 9:50p. Their checkin doesn’t open until 5:50p. I’m assuming even if I can stay airside- I can’t enter any lounges without a BP.
Last time I just went to the Marriott.
Last time I just went to the Marriott.
#102
Join Date: Feb 2005
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Anyway around the United check in trap at GRU? Arriving mid-afternoon on BA from EZE, then connecting to UA (separate tickets) at 9:50p. Their checkin doesn’t open until 5:50p. I’m assuming even if I can stay airside- I can’t enter any lounges without a BP.
Last time I just went to the Marriott.
Last time I just went to the Marriott.
*- Or at least any of the kiosks in the general proximity of where UA's checkin positions would be; I didn't survey the entire terminal nor have I checked 24/7
** - Common Use Self-Service
#104
Join Date: Feb 2005
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So my last experience at GRU was during COVID but before the COVID test-to-fly was a thing but it had no issues with anything like security questions (did have to answer them at the gate before boarding started though)
#105
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Anyway around the United check in trap at GRU? Arriving mid-afternoon on BA from EZE, then connecting to UA (separate tickets) at 9:50p. Their checkin doesn’t open until 5:50p. I’m assuming even if I can stay airside- I can’t enter any lounges without a BP.
Last time I just went to the Marriott.
Last time I just went to the Marriott.
No issues. Only once the app failed and I had to complete the check-in on the website.
Just remember to arrive at the gate early because they'll verify your documents and put a sticker on your passport.
Some days the Safra Lounge has a UA employee to do that but not always.
In case you can't get a boarding pass or have checked luggage, GRU has a landside lounge in Terminal 2.
You'll have to pay by hour and I believe you won't need a boarding pass:
https://urbanlounge.com.br/en/