Feb 25, 2022, 9:47 am
Last edit by: WineCountryUA
Rule 5 Cancellation of Reservations
- In addition to exercising any of its remedies in Rule 6 K) below, UA reserves the right to cancel bookings and/or reservations which it deems fraudulent, abusive, illogical, fictitious, which are booked and/or reserved with no intention of flying, or for which the passenger makes a misrepresentation without notice to the passenger or the individual making the booking. The types of improper reservations that UA will cancel without notice include, but are not limited to: reservations made without having been requested by or on behalf of the named passenger; reservations made to hold or block seats for the purpose of obtaining lower fares, MP award inventory, travel certificates, or upgrades that may not otherwise be available; reservations made to manipulate, abuse, or circumvent any of UA’s fare rules, policies or provisions; reservations made for the same passenger on flights traveling on or about the same date between one or more of the same or nearby origin or destination cities; and reservations with connections that depart before the arrival on the inbound flight.
[Consolidated] - Duplicated / double / impossible reservations -- What will UA do?
Jun 29, 2022, 5:16 am
#91
Join Date: Apr 2009
Location: IAD
Programs: UA 1K, Hertz 5* Gold, HH Diamond
Posts: 198
Thanks for the advice! I presumed as much, but thought I would check with the pros!
And speaking of pros, one of the moderators moved my question into this thread (after I posted elsewhere). Thank you!
And speaking of pros, one of the moderators moved my question into this thread (after I posted elsewhere). Thank you!
Sep 1, 2022, 2:26 pm
#92
Join Date: Dec 2010
Posts: 2,652
Can I have 2 PNRs for myself on the same flight?
I have a mixed cabin ticket issued by LH where the last segment is booked in Y on UA.
Can I book a paid F ticket on the same flight with a different PNR or is the computer going to go haywire?
I want to keep the LH ticket as is (without dropping the last segment) for protection in case of a misconnect or IROPs.
Can I book a paid F ticket on the same flight with a different PNR or is the computer going to go haywire?
I want to keep the LH ticket as is (without dropping the last segment) for protection in case of a misconnect or IROPs.
Sep 1, 2022, 3:39 pm
#94
Join Date: Dec 2010
Posts: 2,652
I assume the rational thing would be to get LH to drop the last segment based on your post.
Sep 1, 2022, 3:55 pm
#95
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,213
Would United know about the LH flight? LH on the other hand might notice that you have two tickets… not sure what they would do.
Sep 1, 2022, 3:59 pm
#96
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
Sep 1, 2022, 4:22 pm
#97
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,324
I've had UA cancel segments on tickets when I had something like SFO-FRA on a 014 ticket scheduled for some overlapping amount of flight time as ICN-SFO on a separate 014 ticket.
Name, DOB, FQTV, and KTN were probably good enough for them to know it was all me.
Name, DOB, FQTV, and KTN were probably good enough for them to know it was all me.
Sep 1, 2022, 4:46 pm
#98
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,213
But here the LH segment is the duplicate ….
Sep 1, 2022, 5:14 pm
#99
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
No, it is a UA segment the OP is querying about
Sep 1, 2022, 9:31 pm
#101
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
Can not mixed award and paid on one ticket.. Don't know about the chances of get LH to drop the UA segment. The usually means re-issuing the ticket and that might create other issues.
Sep 1, 2022, 10:09 pm
#102
Join Date: Dec 2010
Posts: 2,652
Yes, I assume LH would have to reissue. Tried calling an hour after I booked it and couldn't get through due to the strike.
Sep 1, 2022, 11:57 pm
#103
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,502
What would be interesting is if UA could detect someone had for example YVR-FRA on a 014 ticket (with no other UA segments) on the same day as SFO-FRA on a 016 ticket.
Sep 2, 2022, 11:55 am
#104
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,213
You are correct. My bad.
Just for reference. I had a
UA > LH > LH flight booked with Life Miles and the booked the same flight again with United miles
United cancelled/removed the first leg from the LM booking (leaving LH > LH) but didn't touch the United awards booking.
LH didn't seem to care (for the week or so it took me to get the LM booking refunded)
Just for reference. I had a
UA > LH > LH flight booked with Life Miles and the booked the same flight again with United miles
United cancelled/removed the first leg from the LM booking (leaving LH > LH) but didn't touch the United awards booking.
LH didn't seem to care (for the week or so it took me to get the LM booking refunded)
Sep 2, 2022, 12:10 pm
#105
Join Date: Dec 2010
Posts: 2,652
You are correct. My bad.
Just for reference. I had a
UA > LH > LH flight booked with Life Miles and the booked the same flight again with United miles
United cancelled/removed the first leg from the LM booking (leaving LH > LH) but didn't touch the United awards booking.
LH didn't seem to care (for the week or so it took me to get the LM booking refunded)
Just for reference. I had a
UA > LH > LH flight booked with Life Miles and the booked the same flight again with United miles
United cancelled/removed the first leg from the LM booking (leaving LH > LH) but didn't touch the United awards booking.
LH didn't seem to care (for the week or so it took me to get the LM booking refunded)
Sure enough, I just checked my booking through LH and they canceled the UA segment. So now I have 2 tickets. LH > LH (ticketed by LH) + UA (ticketed by UA)
LH did not re-ticket.
However on M&M it says, Please note that the Airline has cancelled one or more of your selected flights. Please modify your reservation, or contact your travel agent for further information.
There's nothing to "modify" (or any way to do it) and all the LH legs show confirmed.
As long as I'm protected in the case of a missed connection (someone noted above I will be), then that's fine with me.
Last edited by saaveraward; Sep 2, 2022 at 12:27 pm