Feb 25, 2022, 9:47 am
Last edit by: WineCountryUA
Rule 5 Cancellation of Reservations
- In addition to exercising any of its remedies in Rule 6 K) below, UA reserves the right to cancel bookings and/or reservations which it deems fraudulent, abusive, illogical, fictitious, which are booked and/or reserved with no intention of flying, or for which the passenger makes a misrepresentation without notice to the passenger or the individual making the booking. The types of improper reservations that UA will cancel without notice include, but are not limited to: reservations made without having been requested by or on behalf of the named passenger; reservations made to hold or block seats for the purpose of obtaining lower fares, MP award inventory, travel certificates, or upgrades that may not otherwise be available; reservations made to manipulate, abuse, or circumvent any of UA’s fare rules, policies or provisions; reservations made for the same passenger on flights traveling on or about the same date between one or more of the same or nearby origin or destination cities; and reservations with connections that depart before the arrival on the inbound flight.
[Consolidated] - Duplicated / double / impossible reservations -- What will UA do?
Mar 13, 2024, 11:15 pm
#271
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,731
UA reserves the right to cancel bookings and/or reservations which it deems fraudulent, abusive, illogical, fictitious, which are booked and/or reserved with no intention of flying, or for which the passenger makes a misrepresentation without notice to the passenger or the individual making the booking.
Consider using SDC instead or using a different carrier for the other flight.
Last edited by WineCountryUA; Mar 13, 2024 at 11:20 pm
Mar 31, 2024, 3:23 pm
#272
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,931
I’ve got a OW booked FCO-EWR but now may need to fly two days earlier NAP-EWR. If I make a second booking for that slightly different route two days earlier, will it get flagged?
These are all UA and award tix.
These are all UA and award tix.
Mar 31, 2024, 5:22 pm
#273
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,337
Mar 31, 2024, 6:15 pm
#274
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,931
Apr 1, 2024, 12:14 pm
#275
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,446
I am still annoyed with United's attempt cancelling non-duplicated, non-double, non-impossible reservations - e.g. EWR - LHR, follow by DUB - EWR more than a day later (30 hrs+) following LHR arrival. As a result, I have stopped booking United international flights since, and also due to poor flight experience in general.
United seems to be more sensitive on INTL flights than domestics. I flew EWR to LAX (UA), LAX to EWR (on another carrier), and then EWR to ROC (UA), all on the same day...not a peep from United.
United seems to be more sensitive on INTL flights than domestics. I flew EWR to LAX (UA), LAX to EWR (on another carrier), and then EWR to ROC (UA), all on the same day...not a peep from United.
Apr 13, 2024, 10:48 pm
#278
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,084
And quite possible ones, too. I've had it email me about same day flights leaving from different airports but whose arrival and departure times are several hours apart, such that I could have made it to the 2nd airport on my own. Annoying.
Apr 14, 2024, 10:47 am
#280
Join Date: Mar 2016
Location: SBA and LAX
Programs: AA, UA
Posts: 332
Yes, It happened to me.
I had an award ticket Asia (being vague) - SIN - LAX. Then I found a good cash ticket so booked Asia (same airport) - FRA - LAX. One was at 11 AM and other at 3 AM the next day. It let me book, but I got an email an hour after telling me the system detected dupilcate/overlapping iteneraries and I'd risk one of them getting cancelled (forgot which one). So, yeah, it might let you book but it will be flagged,
I had an award ticket Asia (being vague) - SIN - LAX. Then I found a good cash ticket so booked Asia (same airport) - FRA - LAX. One was at 11 AM and other at 3 AM the next day. It let me book, but I got an email an hour after telling me the system detected dupilcate/overlapping iteneraries and I'd risk one of them getting cancelled (forgot which one). So, yeah, it might let you book but it will be flagged,
Apr 14, 2024, 3:41 pm
#282
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,482
For example, I got scolded once by a phone agent when trying to deal with a schedule change when they noticed that I had a similar award reservation several days later.
