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How soon before a flight can a 1K cancel a reward flight before scheduled departure

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How soon before a flight can a 1K cancel a reward flight before scheduled departure

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Old Jun 27, 2013, 12:32 pm
  #1  
Original Poster
 
Join Date: Dec 2004
Location: Southern CA
Programs: UA 1P-MM
Posts: 725
How soon before a flight can a 1K cancel a reward flight before scheduled departure

We're scheduled to do LAX/HNL this coming Sunday with friends, all on award tickets. My friend's dad has been really ill and he's been taking care of him. He thinks his brother can take over for him so that he can go with us, but there's the possiblity that his brother won't be able to make it, hence our friend not being able to make the trip.

I know that 1K's can cancel or change award flights without penalties, but is there any time limit on when you can cancel an award? Also, Can I cancel just one of three seats on a PNR?

Thanks for the help.
Bigbit is offline  
Old Jun 27, 2013, 12:37 pm
  #2  
 
Join Date: Nov 2008
Location: DFW
Programs: UA peon (+decades 1K), AA Exec Plt
Posts: 1,117
Originally Posted by Bigbit
We're scheduled to do LAX/HNL this coming Sunday with friends, all on award tickets. My friend's dad has been really ill and he's been taking care of him. He thinks his brother can take over for him so that he can go with us, but there's the possiblity that his brother won't be able to make it, hence our friend not being able to make the trip.

I know that 1K's can cancel or change award flights without penalties, but is there any time limit on when you can cancel an award? Also, Can I cancel just one of three seats on a PNR?

Thanks for the help.
I called and asked the "1K 1Call dedicated line" ( ) and was told one minute before the flight took off.
Michael D is offline  
Old Jun 27, 2013, 12:45 pm
  #3  
 
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
Originally Posted by Michael D
I called and asked the "1K 1Call dedicated line" ( ) and was told one minute before the flight took off.
Just a silly little side note: the person probably meant departure time, not take-off.
mgcsinc is offline  
Old Jun 27, 2013, 12:50 pm
  #4  
FlyerTalk Evangelist
 
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
As for the PNR, split off the traveler, and then cancel that reservation.
aacharya is offline  
Old Jun 27, 2013, 1:15 pm
  #5  
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Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
Even I am not a 1K, I called hours after departure, and the tickets were canceled without issues.
garykung is offline  
Old Jun 27, 2013, 2:05 pm
  #6  
 
Join Date: Dec 2011
Location: LAX BUR
Programs: UA LM Airbnb
Posts: 396
I have simply forgotten to cancel an alternate trip and had the miles redeposit. Was pleased with that outcome.
billybligh is offline  
Old Jun 27, 2013, 2:10 pm
  #7  
Original Poster
 
Join Date: Dec 2004
Location: Southern CA
Programs: UA 1P-MM
Posts: 725
Thanks for the replies. Good to know just in case...
Bigbit is offline  
Old Jun 27, 2013, 2:47 pm
  #8  
 
Join Date: Aug 2009
Location: Honolulu, HI
Programs: UA 1K 1MM, AA Exec Plat
Posts: 1,240
Would the same apply for reward tickets issued for a different carrier?
1KHI is offline  


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