United Airlines- how to change name on a ticket?
Jun 21, 2019, 12:31 pm
#46
Join Date: Jan 2010
Location: PDX
Programs: AS, AA, UA
Posts: 63
Hi all - sorry for the zombie thread but I need the advice of the knowledgeable and experienced folks here.
I booked partner award tickets (on AC and LOT) to Europe with United, and my wife was ticketed using her un-hyphenated (pre-marriage) surname. Her surname is RidiculouslyLongName-XYZ, where XYZ is literally 3 letters.
After reading all the horror stories above, I'm nervous, but I called United and the agent swore it would be no big deal - she updated the in their systems including in "Secure Flight Information" for TSA and partner airlines.
Also I'm slightly comforted by the folks above saying that only a few letters shouldn't be grounds for denial.
So, what say ye, Flyertalk? Is the agent full of it?
Thanks,
I booked partner award tickets (on AC and LOT) to Europe with United, and my wife was ticketed using her un-hyphenated (pre-marriage) surname. Her surname is RidiculouslyLongName-XYZ, where XYZ is literally 3 letters.
After reading all the horror stories above, I'm nervous, but I called United and the agent swore it would be no big deal - she updated the in their systems including in "Secure Flight Information" for TSA and partner airlines.
Also I'm slightly comforted by the folks above saying that only a few letters shouldn't be grounds for denial.
So, what say ye, Flyertalk? Is the agent full of it?
Thanks,
Jun 21, 2019, 2:21 pm
#47
Join Date: Oct 2009
Programs: All of them, UA-Plat, 1MM*G
Posts: 881
Hi all - sorry for the zombie thread but I need the advice of the knowledgeable and experienced folks here.
I booked partner award tickets (on AC and LOT) to Europe with United, and my wife was ticketed using her un-hyphenated (pre-marriage) surname. Her surname is RidiculouslyLongName-XYZ, where XYZ is literally 3 letters.
After reading all the horror stories above, I'm nervous, but I called United and the agent swore it would be no big deal - she updated the in their systems including in "Secure Flight Information" for TSA and partner airlines.
Also I'm slightly comforted by the folks above saying that only a few letters shouldn't be grounds for denial.
So, what say ye, Flyertalk? Is the agent full of it?
Thanks,
I booked partner award tickets (on AC and LOT) to Europe with United, and my wife was ticketed using her un-hyphenated (pre-marriage) surname. Her surname is RidiculouslyLongName-XYZ, where XYZ is literally 3 letters.
After reading all the horror stories above, I'm nervous, but I called United and the agent swore it would be no big deal - she updated the in their systems including in "Secure Flight Information" for TSA and partner airlines.
Also I'm slightly comforted by the folks above saying that only a few letters shouldn't be grounds for denial.
So, what say ye, Flyertalk? Is the agent full of it?
Thanks,
Jun 21, 2019, 2:40 pm
#48
Join Date: Jan 2010
Location: PDX
Programs: AS, AA, UA
Posts: 63
Does she have documents showing both her pre-marriage and post-marriage surnames? Like an old and new passport or marriage certificate? If so, she should just bring these with her and upon request, show them to the agent. The issue of maiden names versus married names (or pre-divorce versus post-divorce names) is very common, and so long as documents justifying the different names can be provided, almost always will not be a problem.