United Wrecks Young Man's Guitar After Forcing Him To Check It
Saw this on the front page of Reddit today, which means the story is getting some traction over there. I'm kinda feeling for the guy a bit.
Here are the pictures: http://s971.photobucket.com/user/tim...?src=pb_unauth Read full Reddit thread here: http://bit.ly/110Whnt I think my favorite comment so far was the top one: "I'm sure United will offer you a full refund of your item, so long as it's value is no greater than $20 and a flight from Phoenix to Scottsdale." PS - If your're not familiar with Reddit, the language can be quite, um, "colorful" - so please browse at your own risk. |
Reddit links don't work the same as others. Best to send folks to the front page to find it.
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Originally Posted by aacharya
(Post 20887273)
Reddit links don't work the same as others. Best to send folks to the front page to find it.
http://bit.ly/110Whnt Post updated above. Thanks! |
Time to dust off the ol' 45 and spin up that classic song "United Breaks Guitars".
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Made him check it??
Uh, no. He always has the option to buy a seat for it. So United did not make him check it.
:rolleyes: And did you look at the case the guitar was in?? Pretty ratty looking. Not exactly sturdy. I am no United supporter or defender, but give me a break. |
Originally Posted by blueman2
(Post 20887348)
Uh, no. He always has the option to buy a seat for it. So United did not make him check it.
:rolleyes: And did you look at the case the guitar was in?? Pretty ratty looking. Not exactly sturdy. |
Originally Posted by blueman2
(Post 20887348)
Uh, no. He always has the option to buy a seat for it. So United did not make him check it.
:rolleyes: :rolleyes: |
I think they've learned the hard way what happens when they break musical instruments. I imagine they'll just proactively pay out this one.
Why can't a guitar go in the overhead bin? Or a closet? |
Originally Posted by blueman2
(Post 20887348)
Uh, no. He always has the option to buy a seat for it. So United did not make him check it.
:rolleyes: And did you look at the case the guitar was in?? Pretty ratty looking. Not exactly sturdy. I am no United supporter or defender, but give me a break. |
Originally Posted by aacharya
(Post 20887368)
To be fair, one doesn't go and do that at the gate when told there's no overhead space left.
Really, I cannot believe I am defending UA (have I been drinking?), but I think people need to take responsibility for their own decision and/or lack of planning. |
Originally Posted by aacharya
(Post 20887368)
To be fair, one doesn't go and do that at the gate when told there's no overhead space left.
Originally Posted by blueman2
(Post 20887382)
To quote my favorite parent's saying: "Lack of planning on your part does not constitute an emergency on my part". This guy should have never expected to be able to get a large item like that on a plane. He should have planned for this issue. Either by buying a seat for it, or making sure it was stored in a very solid case (that one apparently was not).
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Originally Posted by tkey75
(Post 20887421)
Why not? I'm sure it's not his first time flying and he's likely boarded with his bass many times before. I several times have and it's never been an issue. In fact, a guitar (or bass) lies very flat and neatly stacks on top of bags in the overhead bin taking little to no valuable space from others.
Also, according to UA's website: The maximum combined linear measurement (length + width + height) of carry-on bags must not exceed 14 inches x 9 inches x 22 inches (23 x 35 x 56 cm) or 45 linear inches (114 cm). I am not someone who defends UA. And I think UA should pay for the damage, no doubt. But at some point people have to take responsibility for their own lack of planning or thinking. |
Originally Posted by tkey75
(Post 20887335)
Time to dust off the ol' 45 and spin up that classic song "United Breaks Guitars".
http://www.youtube.com/watch?v=5YGc4zOqozo |
Originally Posted by blueman2
(Post 20887382)
Really, I cannot believe I am defending UA (have I been drinking?), but I think people need to take responsibility for their own decision and/or lack of planning.
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Wow, hate to see this happen!
It's hard to tell from the pictures what the case was made out of. I have two guitar cases: one looks a bit like his, but has a "sewn" outer covering sort of a thick cardboard. Would never check this one. In London, I have a much sturdier case: I can imagine that it has some kind of wood on the inside. Anyway, not excusing UA or the baggage handlers. If it was checked at the last minute, may have been handled more roughly than necessary - who knows! I hope that he can make the repair to the tuning pegs, but really, UA should buy him a new guitar! |
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