JohnnyUMF

Why are UA clubs at EWR (Major hub) so very poor compared to AA clubs at major hubs within the USA? The white chairs are in tatters, the beverage offering (complimentary) are extremely limited comparatively and the overall fit and finish of things as well as ambiance (subjective) is much poorer and seems like a large waiting room.

How can UA allow the furniture alone to be in such woeful shape? I was no fan of AA's lounges but the differences within the USA appear night and day.

Also, any plans for an First lounge at EWR? I am surprised one remains at JFK but not at UA arguably premier hub!

As a further aside flew out on BA from EWR for the first time in ages, the difference between their new lounge and UA at EWR is too great for my words this evening...

demkr

I tend to agree. I think EWR should have more than two lounges in the C terminal for a hub that big.

Even with the soft product in the lounges, I would say DL leads the US industry.

mduell

UA has nearly no intl F service from EWR - who would fill the IFL?

avi8tir

The occluded that I've been to at EWR was overcrowded and dirty.

I remember the days when these clubs (UA or not) felt exclusive.

Those days are gone!

zrs70

Didn't stop JFK from having one!

mduell

Legacy from the 3 class PS days.

NYC1981

Totally agree. The EWR clubs are dated, get too crowded, and the food selection is beyond pathetic. I think the clubs need a major soft-product makeover. Many also need to be renovated, but it's easier to start with th soft-product!

flyer89

One positive thing (well two), they offer showers, which is greatly appreciate after PHX-EWR red eye. Secondly, never ran out of hot cocoa package whenever I'm there.

Renard

More like from the days when UA had service to Europe and Asia from JFK

halls120

AA has been more aggressive than UA in renovating their clubs. UA has finally started, but like in most areas, they are behind the competition.

Feather Man

I am not sure I would complain too much. I belong to both the United Club and SkyClub. And right now, United Club is beating SkyClub hands down.

Food is similar, but DL just changed the free booze and beer selection, dramatically downgrading the quality.

UKOK

When you can buy day passes on ebay for $15 each...what do you expect.

eunduklee

overall EWR is in poor condition all around. i hope they upgrade it soon.

from my experience major Elite's are in EWR

JohnnyUMF

I am talking about even basic things like tattered and torn seating, scratched and chipped tables, needing fresh coat of paint on dirty walls, broken handles in bathrooms. Im not sure how much lower you can go than the complimentary offerings at UA clubs, AA offers a much better selection of house drinks and coupons for premium beverages as well.

TA

I think it would be an interesting differentiator if UA were to open an F lounge in EWR, open to paid F class customers only. With a level of service to match.