(Re-)Introducing Subscriptions for United Club, Economy Plus and More
May 3, 13, 10:21 am
#1
Company Representative, United Airlines
Original Poster
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,178
(Re-)Introducing Subscriptions for United Club, Economy Plus and More
Hi Everyone,
I wanted to give you a heads up on several full-year subscription products we’re getting ready to launch over the next few weeks:
As of today, we’re soft-launching these products on the Preview site, with rollout to the public version of united.com over the next couple of weeks. All of the above products, as well as paid United Club memberships, will include the ability to self-serve via a “Manage Subscriptions” portal in the My Account section of united.com. Within this portal, you can also take advantage of several new features, including auto-renewal and gifting options.
If you’re a member of the Preview site, be sure to share your feedback via the comments section on the top-right of preview.united.com. Finally, please note that as we’re still in Preview phase, any subscriptions purchased through the Preview site can only be fulfilled through the Preview site until we move to full united.com launch. That means seat selections for Economy Plus, bags at check-in, etc., as well as functionality for giftees (they will need access to the Preview site as well).
Aaron Goldberg
Sr. Manager – Customer Experience Planning
United Airlines
**Update 07MAY** - Thanks for your feedback thus far. We've taken Subscriptions down from Preview for the moment while we work through additional testing and code changes. I'll post another update when it comes back up to Preview, or goes live.
I wanted to give you a heads up on several full-year subscription products we’re getting ready to launch over the next few weeks:
- United Club: We’re re-introducing the option to purchase a full-year United Club membership with award miles. Pricing starts at 65,000 miles or $500 for a General member, and will further vary depending on Premier status. There will also continue to be an initiation fee of $50 or 7,000 miles for new members, as well as separate pricing for the the addition of a spouse.
- Economy Plus: We’re also re-introducing the option to purchase Economy Plus for a full year, with the notable difference that we’ll have different pricing and eligibility by region (domestic 48, North America, intra-Asia, etc.).
- Checked baggage: Customers will have the new option to purchase 1 or 2 checked bags for an entire year. Pricing will vary based on number of bags and region.
As of today, we’re soft-launching these products on the Preview site, with rollout to the public version of united.com over the next couple of weeks. All of the above products, as well as paid United Club memberships, will include the ability to self-serve via a “Manage Subscriptions” portal in the My Account section of united.com. Within this portal, you can also take advantage of several new features, including auto-renewal and gifting options.
If you’re a member of the Preview site, be sure to share your feedback via the comments section on the top-right of preview.united.com. Finally, please note that as we’re still in Preview phase, any subscriptions purchased through the Preview site can only be fulfilled through the Preview site until we move to full united.com launch. That means seat selections for Economy Plus, bags at check-in, etc., as well as functionality for giftees (they will need access to the Preview site as well).
Aaron Goldberg
Sr. Manager – Customer Experience Planning
United Airlines
**Update 07MAY** - Thanks for your feedback thus far. We've taken Subscriptions down from Preview for the moment while we work through additional testing and code changes. I'll post another update when it comes back up to Preview, or goes live.
Last edited by UA Insider; May 7, 13 at 10:23 pm Reason: 07MAY: Status update. 03MAY: Restating "starting price" as for General member, not top-tier; adding detail on initiation fees
May 3, 13, 10:31 am
#3
Suspended
Join Date: Jan 2001
Location: ORD / DUB / LHR
Programs: UA 1K MM; BA Silver; Marriott Plat
Posts: 8,241
Originally Posted by UA Insider
- United Club: We’re re-introducing the option to purchase a full-year United Club membership with award miles. Pricing starts at 40,000 miles (or $400), depending on Premier status.
Is the 40k miles the GS price?
May 3, 13, 10:37 am
#5
Join Date: Dec 2009
Location: New York, NY
Programs: Hyatt GLOB, Marriott Lifetime PLT, UA 1K 1MM.
Posts: 1,697
Originally Posted by star_world
If it starts at $400 / 40k miles, why do I have the privilege of purchasing it for $500 / 65k miles as a 1K?
Is the 40k miles the GS price?
Is the 40k miles the GS price?
this is what i got as a 1K. i'm guessing it's a website glitch on the preview site, assuming it'll get worked out.
May 3, 13, 10:37 am
#6
Join Date: Jun 2011
Location: IAH
Programs: UA Gold, Marriott Gold, HH Gold, Hyatt Explorist, Hertz PC, Avis 1st
Posts: 313
Originally Posted by star_world
If it starts at $400 / 40k miles, why do I have the privilege of purchasing it for $500 / 65k miles as a 1K?
Is the 40k miles the GS price?
Is the 40k miles the GS price?
May 3, 13, 10:43 am
#9
Join Date: Nov 2006
Location: Omaha
Posts: 1,656
Pricing starts at 40,000 miles (or $400), depending on Premier status.
I read this to say, If you do not have any status, your price is 40k or $400, as you move up in status, the price gets lower. I guess I mis-understood.
I read this to say, If you do not have any status, your price is 40k or $400, as you move up in status, the price gets lower. I guess I mis-understood.
May 3, 13, 10:53 am
#13
Join Date: Dec 2009
Location: New York, NY
Programs: Hyatt GLOB, Marriott Lifetime PLT, UA 1K 1MM.
Posts: 1,697
Originally Posted by iahkid2014
On the "My Account" page
May 3, 13, 10:58 am
#15
Join Date: Mar 2008
Location: New York
Programs: UA GS, Hilton Diamond, Marriott Gold
Posts: 2,420
Originally Posted by CrazyInteg
Pricing starts at 40,000 miles (or $400), depending on Premier status.
I read this to say, If you do not have any status, your price is 40k or $400, as you move up in status, the price gets lower. I guess I mis-understood.
I read this to say, If you do not have any status, your price is 40k or $400, as you move up in status, the price gets lower. I guess I mis-understood.
