Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

Consolidated UA changes you will / will not like - Frequent Flyer's edition

Consolidated UA changes you will / will not like - Frequent Flyer's edition

    Hide Wikipost
Old Dec 27, 14, 11:29 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: jlivengo
Wiki Link
Might as well make it a wiki since chances are there will be more devaluations coming along and it's easier to see all in one place:

NEGATIVE Changes:
GPU/SWU only available on W fare class or higher (compared to sCO GPU's)
Change fee increased to $200/300
Severe reduction in saver award availability (Changes to O/ON)
TOD Upgrades
Expert Flyer R/RN search deactivated
Silver elites no-longer have access to E+ until check-in
GF/BF miles & co-pay upgrades considered used if any portion of international itinerary upgraded
Silver Elites downgraded to 1 bag @ 50 lbs
CC holders boarding with elites (Group 2)
The food, oh the food is horrible
Premier Qualifying Dollars (PQD)
No extra elite award inventory (IN > I) even though this is still stated as a benefit
Reduction in RDM bonus for Plat (75%) and Gold (50%)
Reduction in MM benefits (Annual regionals/GPU, RDM bonus, Lifetime UC for 2MM, )
Change in regional earning (2/qtr to 2 @75K+2 more per 25K)
Awards with *A partners now cost more than similar awards flown only on UA metal.

POSITIVE Changes:
GPU/RPU will be valid longer
Same day change policy
Marriott Gold
Inherit status and associated benefit of sponsoring elite for award redemption
No more *net blocking
Award change fees lowered
Print Wikipost

Reply

Old May 2, 13, 2:31 pm
  #1  
Original Poster
 
Join Date: May 2012
Programs: UA IK, Hyatt Plat, Avis PP
Posts: 225
Consolidated UA changes you will / will not like - Frequent Flyer's edition

I'm wondering if there's a consolidated thread that highlights the improvements and/or degradation of services to elites since the merger. There's a ton of threads regarding specific topics but there's a lot going on and sometimes these little tweak's have broader impacts. I feel it would have more of an impact when seeing a consolidated list. Only looking for tangible elements, like the fare class rules for GPU's, saver award elimination, elimination (and re-introduction) of expert mode and so on.

Some of you will feel that certain elements benefit some while impacting lower elite tiers. Not trying to take sides, just highlight anything that's positive or negative to any elite flyer.

UA changes you will "not" like
  • GPU/SWU only available on W fare class or higher
  • Change fee increased to $200/300
  • Severe reduction in saver award availability (Changes to O/ON)
  • TOD Upgrades
  • Expert Flyer R/RN search deactivated
  • Silver elites no-longer have access to E+ until check-in
  • GF/BF miles & co-pay upgrades considered used if any portion of international itinerary upgraded
  • Silver Elites downgraded to 1 bag @ 50 lbs
  • CC holders boarding with elites (Group 2)
  • The food, oh the food is horrible
  • Premier Qualifying Dollars (PQD)
  • No extra elite award inventory (IN > I) even though this is still stated as a benefit

UA changes you will like
  • GPU/RPU will be valid longer
  • Expert mode reactivated
  • Same day change policy
  • Marriott Gold

Last edited by jlivengo; Oct 30, 13 at 4:27 pm
jlivengo is offline  
Reply With Quote
Old May 2, 13, 2:34 pm
  #2  
 
Join Date: Dec 2006
Programs: UA 1K
Posts: 783
Originally Posted by jlivengo View Post
I'm wondering if there's a consolidated thread that highlights the improvements and/or degradation of services to elites since the merger. There's a ton of threads regarding specific topics but there's a lot going on and sometimes these little tweak's have broader impacts. I feel it would have more of an impact when seeing a consolidated list. Only looking for tangible elements, like the fare class rules for GPU's, saver award elimination, elimination (and re-introduction) of expert mode and so on.

Some of you will feel that certain elements benefit some while impacting lower elite tiers. Not trying to take sides, just highlight anything that's positive or negative to any elite flyer.

UA changes you will "not" like
  • GPU/SWU only available on W fare class or higher
  • Change fee increased to $200/300
  • Severe reduction in saver award availability (Changes to O/ON)
  • TOD Upgrades
  • Expert mode deactivated
  • Silver elites no-longer have access to E+ until check-in
  • GF/BF miles & co-pay upgrades considered used if any portion of international itinerary upgraded

UA changes you will like
  • GPU/RPU will be valid longer
  • Expert mode reactivated
If you really want to do this, then you might want to consider PMUA MP and PMCO OP separately.

FYI -- in pmua, there is no change to GPU (SWU) fare redemption requirements. Also, there was no "enhanced" IN/ON inventory for elites. Only XN.
ryman554 is offline  
Reply With Quote
Old May 2, 13, 2:36 pm
  #3  
FlyerTalk Evangelist
 
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1KMM, AA PLT, SPG Plat100/LTG, Marriott GLD, Hertz PC
Posts: 18,963
IBTL

No pillows in F
Domestic food degradation
Slow Wifi roll-out
Mileage clawbacks
Lack of promos
UA-NYC is offline  
Reply With Quote
Old May 2, 13, 2:50 pm
  #4  
 
Join Date: Dec 2008
Location: CLE
Programs: UA Silver, Starbucks Gold, PF Chang's Warrior, Wine Century 100
Posts: 734
for the "not like" list:
Silver Elites downgraded to 1 bag @ 50 lbs.

for the "like" list:
PP card holders now in Group 2 instead of Group 3
paule123 is offline  
Reply With Quote
Old May 2, 13, 3:00 pm
  #5  
Suspended
 
Join Date: Apr 2013
Posts: 18
Why live in the past? Why not let people judge the merits of the UA program as it is now?
LoganHero is offline  
Reply With Quote
Old May 2, 13, 3:00 pm
  #6  
Moderator: Luxury Hotels and FlyerTalk Evangelist
 
Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 16,710
This is a misleading thread, being started today, it reads like there is something new being mentioned. There isn't.
RichardInSF is offline  
Reply With Quote
Old May 2, 13, 3:05 pm
  #7  
Original Poster
 
Join Date: May 2012
Programs: UA IK, Hyatt Plat, Avis PP
Posts: 225
Not trying to only look at the negative, trying to highlight the positive changes as well. From my experience, UA has been executing incremental reduction in services and every once in a while will throw out a bone. This trend will likely continue.

Originally Posted by RichardInSF View Post
This is a misleading thread, being started today, it reads like there is something new being mentioned. There isn't.
Having "Consolidated" in the thread leads you to believe there's something new?

Last edited by iluv2fly; May 2, 13 at 11:07 pm Reason: merge
jlivengo is offline  
Reply With Quote
Old May 2, 13, 3:07 pm
  #8  
FlyerTalk Evangelist
 
Join Date: Jan 2012
Location: West Coast Best Coast
Programs: DL PM
Posts: 15,000
+ --> same day change policy

for many in this audience moving cc holders into group 2 is a minus not a plus

in fact the whole boarding process is a big minus to most on this discussion board.
PV_Premier is offline  
Reply With Quote
Old May 3, 13, 6:49 pm
  #9  
 
Join Date: Nov 2000
Location: Portland
Programs: UA 1K, AK Gold 75K, etc. etc.
Posts: 1,658
As a GS member, I really like the service they provide, but I am getting really sick of:
-Regional jets on flights longer than 90 min and
-Fewer flights--when you miss a connection you can be stranded for hours
mikel51 is offline  
Reply With Quote
Old May 3, 13, 7:04 pm
  #10  
 
Join Date: Aug 2012
Location: DEN
Programs: UA
Posts: 27
still paying same day change fees while in Europe is a big minus
jonforsyth is offline  
Reply With Quote
Old May 3, 13, 7:22 pm
  #11  
 
Join Date: Jun 2007
Location: YVR SFO EOF
Programs: UA 1K, VX S
Posts: 4,861
IBTL.

Your first list has some incorrect items:
W class on SWUs is nothing new. It's been the PMUA way for at least 4 years.
Expert mode was temporarily disabled. It's currently available.

Partner award books are now available online. PMUA had a terrible online award booking engine.
unavaca is offline  
Reply With Quote
Old May 3, 13, 7:45 pm
  #12  
 
Join Date: Jan 2009
Location: IAD
Programs: UA Gold, Marriott Rewards - LTPP
Posts: 4,192
Originally Posted by jlivengo View Post
UA changes you will like
  • GPU/RPU will be valid longer
  • Expert mode reactivated
  • Same day change policy
SDC policy was from the merger. Are we re-hashing the merger or changes since the merger?

IBTL.
njcommodore is offline  
Reply With Quote
Old May 3, 13, 8:21 pm
  #13  
Moderator: United Airlines; FlyerTalk Evangelist
2019 FlyerTalk Awards
 
Join Date: Jun 2007
Location: SFO
Programs: UA Gold 1.8MM, Hyatt Discoverist, Marriott Gold, Hilton Silver, IHG Gold
Posts: 44,180
from an earlier thread -- some negative items

- Silver losing E+ access at booking
- Silver lost 2 bag allowance
- Reduction in RDM bonus for Plat (75%) and Gold (50%)
- Reduction in MM benefits (Annual regionals/GPU, RDM bonus, Lifetime UC for 2MM, …)
- Four non-fare limited GPUs (PMCO) replaced with six fare limited GPUs (PMUA)
- Loss of FlexEQMs for higher than Plat status (not real a change, but was taken as a lost benefit by many)
- Change in regional earning (2/qtr to 2 @75K+2 more per 25K)
- Dis-Empowered elite phone agents

Last edited by WineCountryUA; May 3, 13 at 8:36 pm Reason: older thread link
WineCountryUA is offline  
Reply With Quote
Old May 3, 13, 8:24 pm
  #14  
 
Join Date: Jan 2010
Location: Aussie in ORD
Programs: Marriott Plat, Ua Gold, GE.. Sucker for punishment
Posts: 3,613
Like:
*Purchase of new RJs with more F space (coming)

Dislike:
*Gold in the same boarding group as silver and CC holders
cyclogenesis is offline  
Reply With Quote
Old May 3, 13, 9:15 pm
  #15  
A FlyerTalk Posting Legend
 
Join Date: Aug 2003
Programs: WN AL+/CP, IHG AMB/Plat, HH/Mar Gold, UA Dirt
Posts: 45,818
Consolidated UA changes you will / will not like - Frequent Flyer's edition

Simple: 100% of the changes are bad. A few of which were rescinded back to PMUA policy.

Nothing is a net positive.

IBTL
uastarflyer is online now  
Reply With Quote

Thread Tools
Search this Thread
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: