Change Fee Increase to $200/300
#61
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I've been seeing a lot of nearly $700 non-refundable round-trip fares on one of my main intraTexas short-haul routes. That's a lot to pass on to my clients already, but my plans change, and now it'll cost 'em another two Benjamins?
Ridiculous.
Ridiculous.
Last edited by SAT Lawyer; Apr 18, 2013 at 8:08 pm
#62
Join Date: Oct 2011
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Makes sense given all the cut rate fares they're offering. But it doesn't matter if domestic changes are $150 or $200, I'll pay a greater premium than that to avoid the ancient ghetto aircraft, Soviet bread line customer service, and planes that have 1980s CRTs, but no Wi-Fi.
#63
Join Date: Jun 2002
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I see a lot of people balking at the $200/$300 change fee, which has to be paid upfront ala CO. Letting the ticket sit and of course will possibly lead to UA being unable to re-sell that seat at a higher cost, later. Planes going out with more empty seats as who is going to by the tickets T<1 hour. Or UA going to being more aggressive in over-sales, anti-CO, then paying out more IDB's. None of it sounds good for the bottom line. Smisek needs to pull his head out of his arse and smell the Freshpoo. These customer unfriendly things didn't work this past year and won't in the future.
What I find highly amusing is the CO die hards on here still defending this downward spiral. Rah rah CO, charge me more money because your the best in the sky. Rah rah
What I find highly amusing is the CO die hards on here still defending this downward spiral. Rah rah CO, charge me more money because your the best in the sky. Rah rah
#64
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#65
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#66
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Makes sense given all the cut rate fares they're offering. But it doesn't matter if domestic changes are $150 or $200, I'll pay a greater premium than that to avoid the ancient ghetto aircraft, Soviet bread line customer service, and planes that have 1980s CRTs, but no Wi-Fi.
#67
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Lets also not forget that within 6 months, DL and US-AA will be at $200 as well.
#68
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Lets also not forget that within 6 months, DL and US-AA will be at $200 as well.
Have other airlines followed DL with the MQD's yet? No.
I could go on and on. The only thing airlines typically follow each other on are fares.
#69
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This is no different to what happens when one of the major US airlines tests a fare increase and waits for the others to match it or not. These happen 5-10 times a year and are initiated by UA, DL, AA, etc. The same thing will happen here - either all of those airlines will follow suit or UA will be back at the lower rates in a month.
These things happen all the time - and unlike a change fee increase, a fare increase affects everyone. It's amusing to see all the faux outrage though and threats to go to WN
There is zero room for one major US airline to be out of step with the others on pricing for a very short length of time - keep that in mind. You can forget any notion that this will impact PRASM relative to competitors or any similar metric.
These things happen all the time - and unlike a change fee increase, a fare increase affects everyone. It's amusing to see all the faux outrage though and threats to go to WN
There is zero room for one major US airline to be out of step with the others on pricing for a very short length of time - keep that in mind. You can forget any notion that this will impact PRASM relative to competitors or any similar metric.
#70
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we will see how long this one lasts...
like more fare increases, if other airlines don't match it, this one will go away.
we can hope so...
like more fare increases, if other airlines don't match it, this one will go away.
we can hope so...
#71
Moderator: United Airlines
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Have seen backtracking on fares but don't remember much backtracking on fees?
#72
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This is why mergers are so beneficial for consumers
#73
Join Date: Jun 2007
Location: YVR SFO
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Posts: 4,866
Weak rebuttal IMO.
If my plans change by a couple of hours, there may be a tiny benefit to having booked UA. *
Anything else UA loses. I should say, the customer loses big.
* I can cancel and re-buy on day of travel on WN and circumvent full fare upgrade for standby, buckets permitting.
If my plans change by a couple of hours, there may be a tiny benefit to having booked UA. *
Anything else UA loses. I should say, the customer loses big.
* I can cancel and re-buy on day of travel on WN and circumvent full fare upgrade for standby, buckets permitting.
#74
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This is no different to what happens when one of the major US airlines tests a fare increase and waits for the others to match it or not. These happen 5-10 times a year and are initiated by UA, DL, AA, etc. The same thing will happen here - either all of those airlines will follow suit or UA will be back at the lower rates in a month.
These things happen all the time - and unlike a change fee increase, a fare increase affects everyone. It's amusing to see all the faux outrage though and threats to go to WN
There is zero room for one major US airline to be out of step with the others on pricing for a very short length of time - keep that in mind. You can forget any notion that this will impact PRASM relative to competitors or any similar metric.
These things happen all the time - and unlike a change fee increase, a fare increase affects everyone. It's amusing to see all the faux outrage though and threats to go to WN
There is zero room for one major US airline to be out of step with the others on pricing for a very short length of time - keep that in mind. You can forget any notion that this will impact PRASM relative to competitors or any similar metric.
That's what i was trying to get at earlier. Either the other legacies will follow, and then its not a disadvantage. Or the others won't follow, and UA will roll it back. I don't think it'll take a month. I figure a week tops. Or maybe like any other fare increase - by Monday next week.
I don't agree with the increase, though given my change history, I have saved thousands upon thousands of $ over the years by paying discount fares, and making a change once in a while. I'm guessing I average one change every two to three years. Yes, its a bit of cash. But always well less then the cost of booking a non-refundable ticket, even if it had been at $200 for a domestic ticket all this time.
On the other hand, it'll be interesting to see if all those that talk about walking over to WN/VX actually will. Particularly VX, which still serves only a handful of destinations (I just counted 24 on their site). Sure, they have many features that passengers say they want. But no one really knows if they are actually making $ or are close to it, or if they will be able to make it in the long term.