KVS availablity not showing correct for R space
Mar 28, 2013, 11:07 am
#1
Original Poster
Join Date: Mar 2009
Location: Kingdom of Saudi Arabia
Programs: UA-1k, 1mm, Marriott-LT Platinum, Hertz-Presidents Circle
Posts: 6,355
KVS availablity not showing correct for R space
Weird I'm getting different data between KVS/.bomb/UA 1k line.
Example July 6th BAH-IAD KVS says R9, .bomb says R0, UA 1k says R0
I'm trying to plan a trip with guarenteed R space and it isn't easy. KVS has been accurate for me in the past. Anyone else?
Example July 6th BAH-IAD KVS says R9, .bomb says R0, UA 1k says R0
I'm trying to plan a trip with guarenteed R space and it isn't easy. KVS has been accurate for me in the past. Anyone else?
Mar 28, 2013, 11:17 am
#2
FlyerTalk Evangelist
Join Date: Jun 2003
Location: DEN
Programs: UA MM Plat; AA MM Gold; HHonors Diamond
Posts: 15,866
It is R9 on United.com (search that flight ONLY). If one of your flights on a multi-flight itinerary is R0, they will all show R0 (e.g., search BAH-IAH and choose the UA762 connection). KVS behaves the same way, because it essentially pings United.com using your credentials, as I understand it. By the way, maybe the 1K line needs some schoolin' on this...
Last edited by Bonehead; Mar 28, 2013 at 11:23 am
Mar 28, 2013, 11:52 am
#3
Join Date: Apr 2011
Location: SIN
Programs: UA 1K MM, SQ PPS, CX Silver, Accor Platinum, Marriott Gold, SPG Silver
Posts: 679
And if you specifically ask the person on the 1k line to look at the segments 1 by 1, they will be able to confirm the R>0 segments immediately, though as Bonehead states, some on the phones will not know that without walking them through it...
Mar 28, 2013, 11:59 am
#4
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,832
The standard answer has been to split the segments but they have been some recent reports of refusals. So the first step is to ask the flights to be split into two segments, if that works, it then is easy to clear the segment with availability.
Dec 1, 2013, 7:06 am
#5
Join Date: May 2001
Location: RDU
Programs: UA Plat 2MM, Delta Gold, Hilton Gold, Marriott cardboard
Posts: 1,699
KVS tool (Has UA blocked it the same way they did with EF?)
I just signed up for KVS tool and am using the mobile companion. The KVS home page says you can see UA R inventory, but I'm not seeing that.
Has UA blocked it the same way they did with EF? If so, KVS should have told me that before I signed up. If not, why can't I see it on the mobile companion?
I don't recall any mention of this on the recent EF thread.
Has UA blocked it the same way they did with EF? If so, KVS should have told me that before I signed up. If not, why can't I see it on the mobile companion?
I don't recall any mention of this on the recent EF thread.
Last edited by FlyinHawaiian; Dec 1, 2013 at 7:16 am Reason: uber-vague thread title
Dec 1, 2013, 7:11 am
#6
Join Date: Jun 2005
Posts: 4,645
I just signed up for KVS tool and am using the mobile companion. The KVS home page says you can see UA R inventory, but I'm not seeing that.
Has UA blocked it the same way they did with EF? If so, KVS should have told me that before I signed up. If not, why can't I see it on the mobile companion?
I don't recall any mention of this on the recent EF thread.
Has UA blocked it the same way they did with EF? If so, KVS should have told me that before I signed up. If not, why can't I see it on the mobile companion?
I don't recall any mention of this on the recent EF thread.
Is it possible the flight you're looking at simply has no R space?
Dec 1, 2013, 11:04 am
#8
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,832
KVS desktop/laptop windows app is working normally and shows upgrade/award inventory -- no blocking there.
Dec 1, 2013, 11:11 am
#9
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
I just signed up for KVS tool and am using the mobile companion. The KVS home page says you can see UA R inventory, but I'm not seeing that.
Has UA blocked it the same way they did with EF? If so, KVS should have told me that before I signed up. If not, why can't I see it on the mobile companion?
Has UA blocked it the same way they did with EF? If so, KVS should have told me that before I signed up. If not, why can't I see it on the mobile companion?
Dec 1, 2013, 11:38 am
#10
Join Date: May 2001
Location: RDU
Programs: UA Plat 2MM, Delta Gold, Hilton Gold, Marriott cardboard
Posts: 1,699
The Mobile Companion is a screen-scraper, not a direct query from your computer. Because of that not all the same resources are available. No idea if they've been actually blocked or just aren't scraping that data, but the information available in the mobile version is different from the regular client in many regards.
Dec 1, 2013, 4:12 pm
#12
Join Date: May 2001
Location: RDU
Programs: UA Plat 2MM, Delta Gold, Hilton Gold, Marriott cardboard
Posts: 1,699
Indeed. I am using crossover, as recommended by KVS. I'm running Maverics and v9 of crossover wouldn't load. v12 did, but when I tried to find upgrade inventory after entering my ANA information, I got an error message saying something about a bug in WINE/Crossover.
Are any MAC users able to get KVS to work under Maverics?
Are any MAC users able to get KVS to work under Maverics?
Dec 1, 2013, 4:22 pm
#13
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,832
might get better in http://www.flyertalk.com/forum/trave...lity-tool.html or contacting KVS directly.
Dec 1, 2013, 8:30 pm
#14
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
Welcome to the KVS Tool!
Indeed -- please see also http://Help.KVSTool.com/#UA
Please see our reply in the http://www.flyertalk.com/forum/trave...l#post21884988 Thread.
Please see our reply in the http://www.flyertalk.com/forum/trave...l#post21884988 Thread.