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How does UA expect to compete with 2-4-2 Business Class configurations for 777s?

How does UA expect to compete with 2-4-2 Business Class configurations for 777s?

Old Mar 20, 13, 10:30 pm
  #1  
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How does UA expect to compete with 2-4-2 Business Class configurations for 777s?

Can anyone tell me how UA thinks that a configuration of 2-4-2 on a 777 can be considered Business Class. They tried to switch me off of ANA from BKK - NRT

when Dreamliner flight was cancelled to SEA and put me on a UA flight out of BKK with this configuration.

The configuration is 2-3-2 on my 777 flight NRT-SEA which I still don't think much of but it is a lot better then 2-4-2.

How does UA expect to compete with these kind of configurations.

I originally booked ANA Dreamliner because of staggered seating and lets face it far superior service.

Looks like if the Dreamliner stays out of service I will have to switch my business to DL with a far superior cabin of staggered seating.

How does UA expect to compete???

By the way all my Flights were UA code Share Flights

Last edited by FlyinHawaiian; Mar 21, 13 at 5:55 am Reason: merge
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Old Mar 20, 13, 10:38 pm
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please do

Originally Posted by kapkap46 View Post
Looks like if the Dreamliner stays out of service I will have to switch my business to DL with a far superior cabin of staggered seating.
Please do. Sounds like DL has a superior product, and your leaving will make more room for us upgraders at UA.
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Old Mar 20, 13, 10:42 pm
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Originally Posted by SFflyer123 View Post
Please do. Sounds like DL has a superior product, and your leaving will make more room for us upgraders at UA.
I'll skip making a d-bag comment and say I agree fully with the OP about the 2-4-2 configuration. It feels incredibly cramped and I avoid it like the plague.

I actually don't think they're trying to compete...that's part of the problem
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Old Mar 20, 13, 10:51 pm
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These cramped seats pre-date the merger and it doesn't look like there is any plan to continue fitting them to other aircraft types. The newly refitted 767-300s are being fitted with 2-1-2 seating that is much more spacious: http://www.seatguru.com/airlines/Uni...767_300_ER.php

You will also find more roomy business class seating on the former CO 777s and 767-400ERs, so it may be worth looking at some of those flights in the future.
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Old Mar 20, 13, 10:52 pm
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Originally Posted by kapkap46 View Post
Can anyone tell me how UA thinks that a configuration of 2-4-2 on a 777 can be considered Business Class. They tried to switch me off of ANA from BKK - NRT

when Dreamliner flight was cancelled to SEA and put me on a UA flight out of BKK with this configuration.

The configuration is 2-3-2 on my 777 flight NRT-SEA which I still don't think much of but it is a lot better then 2-4-2.

How does UA expect to compete with these kind of configurations.
actually if I could chose between the 2-3-2 or 2-4-2 planes it would be the 2-4-2 Hands Down!

Why simple 2-3-2 plane is 55x20.5 for the Biz seat, the 2-4-2 plane is 77x23.PLUS the 2-3-2 are recliner seats (old planes with 2-5-2 in Y) while the 2-4-2 are Lie-flats

so your question should be how does UA expect to sell the 2-3-2 Biz class when its not lie-flats, smaller seat and no AVOD like the 2-4-2 has. The 2-4-2 are the new configs with 3-3-3- in Y
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Old Mar 20, 13, 10:52 pm
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There's the PMCO 777s which are 2-2-2s.

I know they are still converting 777s into PMUA 2-4-2 format in C (IPTE) but I wonder what they will choose in the future.
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Old Mar 20, 13, 11:01 pm
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Originally Posted by star_world View Post
These cramped seats pre-date the merger and it doesn't look like there is any plan to continue fitting them to other aircraft types. The newly refitted 767-300s are being fitted with 2-1-2 seating that is much more spacious: http://www.seatguru.com/airlines/Uni...767_300_ER.php

You will also find more roomy business class seating on the former CO 777s and 767-400ERs, so it may be worth looking at some of those flights in the future.
They are not more spacious.
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Old Mar 20, 13, 11:04 pm
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Originally Posted by kapkap46 View Post
How does UA expect to compete???
Perhaps the same way BA does?
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Old Mar 20, 13, 11:06 pm
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Originally Posted by LASUA1K View Post
They are not more spacious.
I've spent hundreds of hours in both - they abolsutely are. Everyone's entitled to their opinion though ^
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Old Mar 20, 13, 11:08 pm
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Originally Posted by star_world View Post
I've spent hundreds of hours in both - they abolsutely are. Everyone's entitled to their opinion though ^
So have I. Next time let people know it is an opinion and not fact.
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Old Mar 20, 13, 11:09 pm
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Originally Posted by LASUA1K View Post
They are not more spacious.
That's a fact, agreed..

But there is a perception about 2-4-2 where it simply feels to me as though you're crammed in like sardines when sitting in the 4. And even in the 2 it just seems crowded. I've not flown in the 2-1-2 but my hunch is I'd far prefer that layout because it would *seem* less cramped and the cabin less crowded.

As one of my former bosses said, perception is reality

Last edited by johnmont; Mar 20, 13 at 11:14 pm
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Old Mar 20, 13, 11:11 pm
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Originally Posted by star_world View Post
These cramped seats pre-date the merger and it doesn't look like there is any plan to continue fitting them to other aircraft types. The newly refitted 767-300s are being fitted with 2-1-2 seating that is much more spacious: http://www.seatguru.com/airlines/Uni...767_300_ER.php

You will also find more roomy business class seating on the former CO 777s and 767-400ERs, so it may be worth looking at some of those flights in the future.
Let the OP know when those operate BKK-NRT-SEA.
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Old Mar 20, 13, 11:13 pm
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BA has an advantage because their configuration takes into account that the foot area can be narrower than the body area. So their 2-4-2 configuration actually does not feel that cramped. Plus, it is much more private.

I would far rather be in that than a 2-3-2 where all the seats are right next to each other.

The amount of seats abreast in a particular cabin is not everything...
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Old Mar 20, 13, 11:22 pm
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Originally Posted by johnmont View Post
That's a fact, agreed..

But there is a perception about 2-4-2 where it simply feels to me as though you're crammed in like sardines when sitting in the 4. And even in the 2 it just seems crowded. I've not flown in the 2-1-2 but my hunch is I'd far prefer that layout because it would *seem* less cramped and the cabin less crowded.

As one of my former bosses said, perception is reality
I agree. It looks bad and people look down on it but I love the seat. Its crazy how 2-4-2 is more spacious.
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Old Mar 20, 13, 11:25 pm
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Originally Posted by craz View Post
actually if I could chose between the 2-3-2 or 2-4-2 planes it would be the 2-4-2 Hands Down!

Why simple 2-3-2 plane is 55x20.5 for the Biz seat, the 2-4-2 plane is 77x23.PLUS the 2-3-2 are recliner seats (old planes with 2-5-2 in Y) while the 2-4-2 are Lie-flats

so your question should be how does UA expect to sell the 2-3-2 Biz class when its not lie-flats, smaller seat and no AVOD like the 2-4-2 has. The 2-4-2 are the new configs with 3-3-3- in Y
Thanks for that. I guess I don't understand how you can add an additional seat in a row and still come up with the seats being more spacious. If I look at the seatguru map it appears the rows do not line up which might explain but the united map which I was using shows the rows lined up. The daytime BKK-NRT flight is not conducive for me to sleep so lie flat is not particularly important but spaciousness is important.
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