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UA doesn't recognise SAW (Istanbul) Airport?

UA doesn't recognise SAW (Istanbul) Airport?

Old Mar 13, 2013, 7:47 am
  #1  
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Join Date: Mar 2008
Location: WAS
Programs: AA Exec Plat, UA Prem Plat
Posts: 192
UA doesn't recognise SAW (Istanbul) Airport?

I'm trying to book an award ticket from CDG-SAW (Istanbul) on TK with UA miles. There is award space available, however united.com doesn't seem to recognise SAW as a valid airport. If I search for flights into IST I can see the flights that would land at SAW as opposed to the main international airport (IST), but then when I click through to book I get an error. A call to United reservations didn't sort anything out. Any suggestions??
joker545 is offline  
Old Mar 13, 2013, 7:48 am
  #2  
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Join Date: Apr 2001
Location: PSM
Posts: 69,232
What wasn't sorted out when you called? If the flight is there the phone agents should be able to book it. If the front-line agent won't do it ask for a supervisor.
sbm12 is offline  

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