cancelled ticket

Old Mar 5, 2013, 1:09 pm
  #1  
Original Poster
 
Join Date: Mar 2010
Location: MEX
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Posts: 1,135
cancelled ticket

Hello,

maybe a very basic question but I canceled a ticket bought with an UA voucher and now if I go to my reservations I can see only blank lines in this reservation.Is this a glitch?

Has the value returned to voucher or how could I use the credit of cancelled ticket?Do I need to call UA in this respect?

Many thanks.
flymexico2010 is offline  
Old Mar 5, 2013, 2:57 pm
  #2  
 
Join Date: Mar 2005
Location: Seattle, WA
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Posts: 9,198
Originally Posted by flymexico2010
Hello,

maybe a very basic question but I canceled a ticket bought with an UA voucher and now if I go to my reservations I can see only blank lines in this reservation.Is this a glitch?

Has the value returned to voucher or how could I use the credit of cancelled ticket?Do I need to call UA in this respect?

Many thanks.
Pull up the reservation and click on "change flights".. it should then allow you to look for another itinerary and show the value that you have to apply. If that doesn't work you'll need to call.
SEA1K4EVR is offline  

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