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Old Mar 3, 2013, 2:00 pm
  #1  
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Join Date: Jul 2011
Location: SFO
Programs: UA Gold
Posts: 17
New Baggage Policy??
Do companions no longer receive a free baggage benefit?!! It appears the UA website has changed and this info is no longer available. I am gold.

I called the service desk and they were not clear on whether or not the benefit still exists.
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Old Mar 3, 2013, 2:11 pm
  #2  
 
Join Date: Jan 2013
Location: SNA/LAX
Programs: UA Platinum, Star Alliance Gold, Asia Miles, Hilton HHonors Gold, Hyatt Discoverist, Emerald Club.
Posts: 525
There are indeed changes posted on UA's website:

"We have revised some of our checked baggage policies for travel worldwide. For the latest checked baggage updates, please review all relevant baggage pages before you travel.
Updated: February 27, 2013"

Please tell me this is not true. It will be horrible as even a Chase CC holder gets a free checked bag for a companion.
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Old Mar 3, 2013, 2:19 pm
  #3  
 
Join Date: Jul 2005
Location: ORD-LAS
Programs: UA MM 1K, Hyatt Globalist, Marriott Titanium Elite
Posts: 4,419
This has to be wrong. Did I miss the Friday 7pm message by UAInsider?
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Old Mar 3, 2013, 2:34 pm
  #4  
 
Join Date: Jan 2013
Location: SNA/LAX
Programs: UA Platinum, Star Alliance Gold, Asia Miles, Hilton HHonors Gold, Hyatt Discoverist, Emerald Club.
Posts: 525
Here's what I found:





Last edited by mathgeek1978; Mar 3, 2013 at 2:40 pm Reason: Replace photo and add gold photo
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Old Mar 3, 2013, 2:34 pm
  #5  
 
Join Date: Apr 2012
Posts: 537
Ha. Love it. They say that it has changed, they just won't tell you what has changed.
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Old Mar 3, 2013, 3:30 pm
  #6  
 
Join Date: Oct 2012
Location: BOS
Programs: MP,MR Silver,Avis
Posts: 848
Originally Posted by LASUA1K
This has to be wrong. Did I miss the Friday 7pm message by UAInsider?
It was posted a week or two ago. International first class non-status now receives two instead of three free bags.
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Old Mar 3, 2013, 4:05 pm
  #7  
RNE
 
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
And yet again "Bronze" (credit card holders) is better than "Silver."

RNE, amazed and wondering how many punches you Silvers will take.
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Old Mar 3, 2013, 4:09 pm
  #8  
 
Join Date: Jul 2005
Location: ORD-LAS
Programs: UA MM 1K, Hyatt Globalist, Marriott Titanium Elite
Posts: 4,419
So companions no longer get a baggage allowance?? So my gold status means less again?
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Old Mar 3, 2013, 4:16 pm
  #9  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,821
Originally Posted by LASUA1K
So companions no longer get a baggage allowance?? So my gold status means less again?
might be premature to conclude that -- we need to hear more explicitly from UA. Could just be sloppy documenting or it could be an idiotic move.
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Old Mar 3, 2013, 5:11 pm
  #10  
A FlyerTalk Posting Legend
 
Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 60,168
Originally Posted by GregMM
Originally Posted by LASUA1K
This has to be wrong. Did I miss the Friday 7pm message by UAInsider?
It was posted a week or two ago. International first class non-status now receives two instead of three free bags.
This thread topic however is something different, and if true, diabolical. How many of us Gold book a non status on our reservation to check more bags? Quite a few I bet.

I just spot checked the site and got the same disturbing news. Text doesn't just disappear by magic.
Last edited by iluv2fly; Mar 3, 2013 at 5:51 pm Reason: merge
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Old Mar 3, 2013, 5:15 pm
  #11  
 
Join Date: Jan 2013
Location: SNA/LAX
Programs: UA Platinum, Star Alliance Gold, Asia Miles, Hilton HHonors Gold, Hyatt Discoverist, Emerald Club.
Posts: 525
Originally Posted by LASUA1K
This has to be wrong. Did I miss the Friday 7pm message by UAInsider?
UA Insider is on vacation 2/22 - 3/12

http://www.flyertalk.com/forum/unite...-will-out.html
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Old Mar 3, 2013, 5:23 pm
  #12  
 
Join Date: May 2011
Posts: 5,814
Oh Lordy! Maybe that's why UA Insider decided to take a vacation for this time period!
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Old Mar 3, 2013, 6:25 pm
  #13  
 
Join Date: Sep 1999
Location: SF Bay Area
Programs: UA 1K MM, Accor Plat, Htz PC, Natl ExEm, other random status
Posts: 2,876
Interesting that it seems to have affected 1K and GS, as well.

I hate to say it, but I'm glad that my wife has my MM companion status, as we've never checked more than 6 bags.

Greg
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Old Mar 3, 2013, 7:00 pm
  #14  
 
Join Date: Oct 2012
Location: BOS
Programs: MP,MR Silver,Avis
Posts: 848
Originally Posted by uastarflyer
This thread topic however is something different, and if true, diabolical. How many of us Gold book a non status on our reservation to check more bags? Quite a few I bet.

I just spot checked the site and got the same disturbing news. Text doesn't just disappear by magic.
Hopefully it was just omitted when the redid the entire baggage page to eliminate all the specifics, requiring you to select your flights first.

According to the Wayback Machine, it was on the Checked Baggage Fees page:

http://web.archive.org/web/201205080...CFB62C440BB65C

All of this text below was removed:

MileagePlus® Premier® Platinum, Premier Gold and Premier1K® members; United Global ServicesSM members; and Star Alliance Gold members get up to three checked bags free.
United MileagePlus Premier Silver and Star Alliance® Silver members get one checked bag free.
United BusinessFirst®, United First®, United Business® and United Global FirstSM customers get up to three checked bags free.
United Airlines Presidential PlusSM and MileagePlus Club Card primary Cardmembers get their first and second checked bags free. MileagePlus Explorer and OnePass Plus primary Cardmembers get their first checked bag free. See united.com/chasebag for details.
Any customers traveling on full-fare United Economy® tickets get up to two checked bags free.

Customers traveling with MileagePlus Premier members or dependents traveling with active U.S. military personnel are also exempt as long as they are traveling in the same reservation. This exemption will not apply to group reservations including 10 or more customers.
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Old Mar 3, 2013, 8:34 pm
  #15  
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Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 60,168
New Baggage Policy??
Then what was updated 2/27?
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