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UA's Micronesia Island Hopper - consolidated questions, advice, ....

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Old Jun 30, 2016, 1:45 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: thejaredhuang
Best seat advice
See update in post 500
See update in post 690


Best seat on the Island Hopper .. {closed to new posts}

An Island Hopper [Micronesia] Definitive Guide on Where to Sit [UA B737] {this thread}

FAQs derived from findark's post (post #500)
What is the Island Hopper?

The Island Hopper is a United route between Honolulu and Guam, stopping at the islands of Majuro, Kwajaelin, Kosrae, Pohnpei, and Chuuk in between. The Island Hopper operates in both directions, and skips Pohnpei on certain days. You are allowed to get off the plane and "transit" at each stop except for Kwajaelin, which is a US Army base.

This route is similar to Alaska Airlines' "milk run" routes in rural Alaska. All of these routes serve as lifelines for the residents living in areas served by the routes, as the sole connection providing supplies and transportation to/from the rest of the world.

What is the Island Hopper schedule (as of 1/14/19)?
UA154 (the full Hopper) departs HNL Mon/Fri and flies HNL-MAJ-KWA-KSA-PNI-TKK-GUM.
The shorter UA154 flies from HNL on Wed and does HNL-MAJ-KWA-PNI-TKK-GUM (skips KSA).
UA132 departs Sun and flies HNL-MAJ-KSA-PNI-TKK-GUM (skips KWA).

UA193 (GUM-ROR-MNL)departs GUM on the evenings of Tue/Fri and flies GUM-ROR-MNL.

The Hopper arrives around 1800+1, so in order to do the entire flight without a stopover you would need to depart HNL on UA154 on Monday morning.


Should I experience the Hopper?

If you like hopping through short segments, with beautiful island views, as well as a constant parade of amazing cloudscape between islands, the Island Hopper may be for you!

Which direction (west or east) is better?

The prevailing wisdom here seems to be in favor of taking UA154 (HNL-GUM). findark did 155 from GUM to HNL, and I think there were some overlooked benefits. The eastbound Hopper has the advantage of doing all the fun stuff in the morning and afternoon when you're fresh and eager to enjoy. 14 hours onboard a 737 is a long time*, and doing it eastbound you can give in to the exhaustion and conk out for the final MAJ-HNL segment. Even the HNL arrival was actually not too bad - it's only 10:50pm Guam time, so if you head on to a hotel you're pretty much in line for a night's sleep.

The most notable downside of taking the Hopper eastbound is that you visit MAJ in darkness. We ran about 25m late the whole way, and it was full dark by the time we touched down in MAJ. Whichever way you go, don't do it on a Wednesday! Kosrae was my favorite island, and it would be a shame to miss it.

*And, I learned, while the flight mechanic hops off in MAJ and the pilots get to work in shifts, the cabin crew are on duty for the whole 14 hours. They were understandably a bit burnt out by the middle of MAJ-HNL, but were simply outstanding nonetheless - greeting kids and handing out wings as they boarded in MAJ.


What's with the plane configuration?

The Hopper is currently flown by a GUM subfleet 737-800 (currently Version 4 on the United website - Row 1 is set back several inches which yields fewer E+ seats). The seatmap is loaded as the "Asia local" 737 map, which looks roughly like a 737-700. Like with other "generic" maps, it will update to the full seatmap about 4 days before departure, when the additional rows will appear.

1AB are blocked for the augmented flight crew, who change places with the pilots in the cockpit at MAJ. 2AB are also blocked because the crew rest seats at 1AB will recline until almost touching row 2, and it is usually used for crew storage.

Where should I sit?

The key here is understanding approach and wind patterns, along with each airport's runway configuration. The following stops and runways are on the north side of their respective islands:

TKK (4/22), PNI (9/27), KSA (5/23)

The following stops have runways on the south side of their atolls:

KWA (6/24), MAJ (7/25)

The prevailing winds at this latitude blow from the east, so a typical landing goes from west to east (into the wind). Therefore, in order to have best views on final approach and initial takeoff, you want to be on the starboard (right, F) side for TKK, PNI, and KSA, and on the port (left, A) side for KWA and MAJ. If you are flying westbound, or you land backwards at any stop on the eastbound flight, then the flight may need to position into the approach, usually by overflying the island at higher altitude out to sea. In this case, both sides of the aircraft will get views, although the closer views belong to the "correct" side. In my case, we landed "backwards" on 22 at TKK, and used the regular 9, 5, 6, and 7 at the other stops.

You should absolutely have a window seat - why else are you here?! The best seats are therefore any window in the Business cabin (note that 1A and 2A are blocked), 7AF and 8AF in Economy Plus (10AF has a misaligned window but is okay, the missing window will kill you in 11 and then the wing really starts intruding), and anything nice and far behind the wing in Economy. In this vein, I declined an upgrade on GUM-TKK since only 2E was left, and we flew in 4A/7F, 2F/4A, 2F/3F, 3A/4A, 3A/4A, 2F/7F.


What can I do at the stops?

The best thing to do is get off the plane! You can take tarmac photos and get amazing close-ups of the plane. You will then be shepherded into the gate area, where there are restrooms (some lacking soap and/or towels) and often locals selling souvenirs and snacks. On our trip, the most substantial souvenirs were available at MAJ. If the flight is running late they will make an announcement requesting transfer pax to stay on the plane; however, as obviously savvy travelers who were along for the whole ride and could get on/off quickly with no bags to stow, we got absolutely no pushback from the purser whenever we went outside anyway.

If you do disembark, you are required to take all carry-on baggage with you. They conduct a security sweep onboard the aircraft and will remove unclaimed bags. As is mentioned many times in this thread, KWA is the exception - as it's a US Army base you cannot get off unless ticketed to there. On our flight, we were requested not to take photographs but were allowed to look out the window. I didn't see anything terribly interesting.

You can also use WiFi in the terminal/transit area when you disembark and at some stops you can get your passport stamped. MAJ, PNI, and KSA have confirmed free WiFi. Passport stamps have been confirmed at PNI, KSA, TKK without "exiting" just ask security about getting a stamp at these 3 airports and they should be able to accommodate you.

Should I check my bags?

Yes. As annoying as it was to wait ~10 minutes for our bags in HNL, it was a lot less annoying than having to haul them around each stop, and find bin space again once on board.


What is the food situation?

Going east is a slightly different meal schedule than west. GUM-TKK and KSA-KWA are coded Snack, and MAJ-HNL is Dinner. The first and last meals are reasonably substantial in J (think like a Breakfast and Dinner code) and somewhat small in Y (somewhat less than a meal in int'l Y - was six pieces of fruit and a muffin in the morning, followed by a turkey sandwich for dinner). The middle snack was just a pass of the snack basket up front; neither of us sat in Y that segment but I would guess they just offered almonds. Additionally, every segment they were offering J pax some packaged almonds.

My general verdict is if going the distance in Y, pack some snacks or buy them at the stops along the way. If you're in J then there's enough food for 14 hours of sitting.


And how about IFE?

Look outside! That's actually about all the IFE there is. The GUM fleet has no WiFi and only DirecTV. Note that DirecTV does not work outside of CONUS, so really it just has the 8-10 looping movies of DirecTV (slightly different movie set for an Asian audience). The movie loop resets at each stop, so unless you want to watch the first 1h30 of a movie six times, there's not much use to the IFE. It is at least free in Y. I brought a book and read it for the middle 20 minutes of each segment and until I fell sleep on MAJ-HNL.


Can I get an upgrade on the Hopper?

Empirically, yes! We were offered upgrades of 11/12 eligible segments; I declined a GUM-TKK upgrade to keep my window, and my companion's MAJ-HNL upgrade was eaten by UA IT (agent in MAJ apologized profusely but understandably wasn't going to remove the already-handed-out upgrades to the next 2 pax on the list).

In order to have any shot, however, you need to be able to split the direct flight into six segments. This generally cannot be done on a mileage ticket or a paid through fare, and would need to be done via multi-city ticketing if visiting an island. In my case, I spent a very long time getting an extremely wonderful pmCO agent who was able to hack my ticket together with 9 connections on the way home. As this is also the only way to choose different views for the different approach directions, I recommend asking for this rather than for upgrades. It causes quite the headache for UA systems, but in the end I felt like it was a huge benefit to fly pretty much all of it in J. Absolutely something I credit to the value of being 1K: I was able to ring the 1K desk many times to get agents to deal with the various hiccups that came along with a PNR that had eight tickets and at one point 36 segments attached to it.

The first five Hopper segments (going east) are CPU eligible; MAJ/HNL requires a GPU. We had GPUs on our reservation and did a mixture of advance clearing and clearing at the gates in the islands (where amazingly enough they had the new J BPs waiting!).


Where to stay and what to do in GUM and HNL?

I think this depends on lot on which way you're going. Flying east, we arrived in GUM around 11pm (maximizing time in Tokyo, but not crazy enough for the 2am arrival), and spent the night at the Days Inn Tamuning. It was at the very bottom of my quality standards, but quite affordable and with 9h45 of total ground time all in the dark I did not want to pay double for a beachfront property I would never enjoy.

In HNL, I took up the excellent recommendation in this thread of the Best Western Plaza Honolulu. It was the cheapest of the few airport hotels in HNL. Having cleared customs by 3:45 (we arrived late), it was off to bed quickly. The arrival is only ~11pm Guam time, so I highly recommend going straight to a bed on arrival in HNL. Afterwards, we took advantage of the 24h connect rule to spend the whole day in HNL before continuing on home to SFO. We were pretty exhausted after another redeye home, but the beach time in Hawaii was well worth it, especially after being taunted by all the beautiful mid-Pacific islands.

Big Metal Bird Episode 8: Island Hopper - 2018
Originally Posted by COEWR2587
They just did a video in the Micronesia island hopper flight which is pretty interesting
https://youtu.be/TPueM5OF1Wc
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UA's Micronesia Island Hopper - consolidated questions, advice, ....

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Old May 21, 2018, 9:12 pm
  #646  
 
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Now I'm in 7F! Always nice to have a bulkhead.

September is a long way away so I'm gonna try not to obsess on this
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Old May 21, 2018, 9:16 pm
  #647  
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Originally Posted by PaxALotl
Now I'm in 7F! Always nice to have a bulkhead.

September is a long way away so I'm gonna try not to obsess on this
7F is cool. The onboard mechanic flies in 7D so maybe you can strike up a conversation
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Old May 21, 2018, 11:02 pm
  #648  
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Originally Posted by PaxALotl
Now I'm in 7F! Always nice to have a bulkhead.

September is a long way away so I'm gonna try not to obsess on this
The wiki has the most comprehensive information about where to sit. Just visualize the airplane landing relative to the islands, and realize the in the "normal" wind case you will be overflying all of the islands out to sea, turning around, and then landing. Pseudo Nim is correct that when flying the westbound Hopper you can get stiffed at KSA/PNI/TKK if you land "backwards" but IME it's not that likely and the bulkhead is nice.

Note the mechanic is in 7C, not 7D.
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Old May 25, 2018, 8:49 am
  #649  
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Can this be flown in reverse, or only in the HNL-GUM direction?
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Old May 25, 2018, 9:25 am
  #650  
 
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Originally Posted by helvetic
Can this be flown in reverse, or only in the HNL-GUM direction?
as reflected in the post immediately above yours, westbound travel is also available.
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Old Jun 25, 2018, 6:35 am
  #651  
 
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Any recent experiences?

Taking UA 154 HNL-GUM this Friday. Got a right-side (F) aisle seat the whole way. Called and tried to get the itinerary broken into segments, so I could get an A seat for the segments recommended up-thread, but the agent said it would significantly increase the price. I could try again at check in, I guess. Anyone been successful doing this?
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Old Jun 25, 2018, 6:49 am
  #652  
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Originally Posted by tarheelnj
Any recent experiences?

Taking UA 154 HNL-GUM this Friday. Got a right-side (F) aisle seat the whole way. Called and tried to get the itinerary broken into segments, so I could get an A seat for the segments recommended up-thread, but the agent said it would significantly increase the price. I could try again at check in, I guess. Anyone been successful doing this?
i was able to do this via manage my booking ahead of time, and also on checkin (online).
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Old Jun 25, 2018, 6:53 am
  #653  
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Originally Posted by tarheelnj
Any recent experiences?

Taking UA 154 HNL-GUM this Friday. Got a right-side (F) aisle seat the whole way. Called and tried to get the itinerary broken into segments, so I could get an A seat for the segments recommended up-thread, but the agent said it would significantly increase the price. I could try again at check in, I guess. Anyone been successful doing this?
I tried to get it broken up prior to departure, though was unable to. When I did check-in, it let me choose individual F seats without issue.
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Old Jun 25, 2018, 7:30 am
  #654  
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Originally Posted by tarheelnj
Taking UA 154 HNL-GUM this Friday. Got a right-side (F) aisle seat the whole way. Called and tried to get the itinerary broken into segments, so I could get an A seat for the segments recommended up-thread, but the agent said it would significantly increase the price. I could try again at check in, I guess. Anyone been successful doing this?
Sure hope you mean window

Getting the segments split in advance is very difficult if the fare rules don't permit it (which is normal). Personally I would only bother for an upgrade; otherwise you can select individual segment seats day-of or honestly just ask politely to swap onboard.
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Old Jun 25, 2018, 9:45 am
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Originally Posted by FriendlySkies


I tried to get it broken up prior to departure, though was unable to. When I did check-in, it let me choose individual F seats without issue.
Good to know. I'll try to be on OLCI right at T-24.
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Old Jun 25, 2018, 9:46 am
  #656  
 
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Originally Posted by findark
Sure hope you mean window

Getting the segments split in advance is very difficult if the fare rules don't permit it (which is normal). Personally I would only bother for an upgrade; otherwise you can select individual segment seats day-of or honestly just ask politely to swap onboard.
Yes, window (usually avoid window at all cost, except this flight). Did get upgrade, so would like to be in the right window seat for the right segment.
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Old Jun 25, 2018, 10:08 am
  #657  
 
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Originally Posted by Pseudo Nim
i was able to do this via manage my booking ahead of time, and also on checkin (online).
By that do you mean you did it on United.com? I am booked on Sep 6 and it just shows as a single segment, i.e. one seat selection for the whole thing. There is no upgrade so I'm in economy, chose 7F (over 8a) after agonizing over this for a few days.

Originally Posted by tarheelnj
Yes, window (usually avoid window at all cost, except this flight). Did get upgrade, so would like to be in the right window seat for the right segment.
I read the thread a few times, although it's excruciating to read through these mega-threads, and I'm still a little torn on which side to be on for each segment, if that were even an option. It seems to me that in many cases the flight will do a fly-by to orient themselves to the runway, and there are a lot of exceptions. So, I struggled to understand what the 'best chance' of great views might be re: seating per segment. What would you choose?
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Old Jun 25, 2018, 11:47 am
  #658  
 
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F side is better for the FSM islands, A side for the RMI islands, but truth be told KWA looks like a military base and MAJ is a toss-up.

When you check in, you will be able to change seats segment by segment at a kiosk.

United won't split the segments without a refare or worse (look upthread for my story).
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Old Jun 25, 2018, 3:49 pm
  #659  
 
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Something strange happened to the seat map just today (less than a week until my trip). Until now, the HNL-GUM seat map showed a 738 with 3 rows of FC. Then today, a 4th row showed up. Aren't the 738 Micronesia planes all the same (with the extra-extra row 1AB leg room)? If there are two versions (one with 3 rows and one with 4 rows), then it does make sense to wait to open the 4th row until they're sure which version they're using.

Also, assuming this counts as a EWR-GUM itinerary with a connection in HNL, I wondered whether I would have EWR Polaris Club access. The first screen shot below (when I booked the seat) says yes, the second (same reservation) doesn't mention it. I'm guessing no, but I'll try and see what they say. For an 8:30am departure, it doesn't really matter that much.


Original seat map HNL-GUM



Updated seat map HNL-GUM
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Old Jun 25, 2018, 4:46 pm
  #660  
 
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There are 4 737-700's and 5 737-800's based in Guam. They allow one to book only seats on both aircraft until they are sure what airplane will fly the route.
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