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UA's Micronesia Island Hopper - consolidated questions, advice, ....

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Old Jun 30, 2016, 1:45 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: thejaredhuang
Best seat advice
See update in post 500
See update in post 690


Best seat on the Island Hopper .. {closed to new posts}

An Island Hopper [Micronesia] Definitive Guide on Where to Sit [UA B737] {this thread}

FAQs derived from findark's post (post #500)
What is the Island Hopper?

The Island Hopper is a United route between Honolulu and Guam, stopping at the islands of Majuro, Kwajaelin, Kosrae, Pohnpei, and Chuuk in between. The Island Hopper operates in both directions, and skips Pohnpei on certain days. You are allowed to get off the plane and "transit" at each stop except for Kwajaelin, which is a US Army base.

This route is similar to Alaska Airlines' "milk run" routes in rural Alaska. All of these routes serve as lifelines for the residents living in areas served by the routes, as the sole connection providing supplies and transportation to/from the rest of the world.

What is the Island Hopper schedule (as of 1/14/19)?
UA154 (the full Hopper) departs HNL Mon/Fri and flies HNL-MAJ-KWA-KSA-PNI-TKK-GUM.
The shorter UA154 flies from HNL on Wed and does HNL-MAJ-KWA-PNI-TKK-GUM (skips KSA).
UA132 departs Sun and flies HNL-MAJ-KSA-PNI-TKK-GUM (skips KWA).

UA193 (GUM-ROR-MNL)departs GUM on the evenings of Tue/Fri and flies GUM-ROR-MNL.

The Hopper arrives around 1800+1, so in order to do the entire flight without a stopover you would need to depart HNL on UA154 on Monday morning.


Should I experience the Hopper?

If you like hopping through short segments, with beautiful island views, as well as a constant parade of amazing cloudscape between islands, the Island Hopper may be for you!

Which direction (west or east) is better?

The prevailing wisdom here seems to be in favor of taking UA154 (HNL-GUM). findark did 155 from GUM to HNL, and I think there were some overlooked benefits. The eastbound Hopper has the advantage of doing all the fun stuff in the morning and afternoon when you're fresh and eager to enjoy. 14 hours onboard a 737 is a long time*, and doing it eastbound you can give in to the exhaustion and conk out for the final MAJ-HNL segment. Even the HNL arrival was actually not too bad - it's only 10:50pm Guam time, so if you head on to a hotel you're pretty much in line for a night's sleep.

The most notable downside of taking the Hopper eastbound is that you visit MAJ in darkness. We ran about 25m late the whole way, and it was full dark by the time we touched down in MAJ. Whichever way you go, don't do it on a Wednesday! Kosrae was my favorite island, and it would be a shame to miss it.

*And, I learned, while the flight mechanic hops off in MAJ and the pilots get to work in shifts, the cabin crew are on duty for the whole 14 hours. They were understandably a bit burnt out by the middle of MAJ-HNL, but were simply outstanding nonetheless - greeting kids and handing out wings as they boarded in MAJ.


What's with the plane configuration?

The Hopper is currently flown by a GUM subfleet 737-800 (currently Version 4 on the United website - Row 1 is set back several inches which yields fewer E+ seats). The seatmap is loaded as the "Asia local" 737 map, which looks roughly like a 737-700. Like with other "generic" maps, it will update to the full seatmap about 4 days before departure, when the additional rows will appear.

1AB are blocked for the augmented flight crew, who change places with the pilots in the cockpit at MAJ. 2AB are also blocked because the crew rest seats at 1AB will recline until almost touching row 2, and it is usually used for crew storage.

Where should I sit?

The key here is understanding approach and wind patterns, along with each airport's runway configuration. The following stops and runways are on the north side of their respective islands:

TKK (4/22), PNI (9/27), KSA (5/23)

The following stops have runways on the south side of their atolls:

KWA (6/24), MAJ (7/25)

The prevailing winds at this latitude blow from the east, so a typical landing goes from west to east (into the wind). Therefore, in order to have best views on final approach and initial takeoff, you want to be on the starboard (right, F) side for TKK, PNI, and KSA, and on the port (left, A) side for KWA and MAJ. If you are flying westbound, or you land backwards at any stop on the eastbound flight, then the flight may need to position into the approach, usually by overflying the island at higher altitude out to sea. In this case, both sides of the aircraft will get views, although the closer views belong to the "correct" side. In my case, we landed "backwards" on 22 at TKK, and used the regular 9, 5, 6, and 7 at the other stops.

You should absolutely have a window seat - why else are you here?! The best seats are therefore any window in the Business cabin (note that 1A and 2A are blocked), 7AF and 8AF in Economy Plus (10AF has a misaligned window but is okay, the missing window will kill you in 11 and then the wing really starts intruding), and anything nice and far behind the wing in Economy. In this vein, I declined an upgrade on GUM-TKK since only 2E was left, and we flew in 4A/7F, 2F/4A, 2F/3F, 3A/4A, 3A/4A, 2F/7F.


What can I do at the stops?

The best thing to do is get off the plane! You can take tarmac photos and get amazing close-ups of the plane. You will then be shepherded into the gate area, where there are restrooms (some lacking soap and/or towels) and often locals selling souvenirs and snacks. On our trip, the most substantial souvenirs were available at MAJ. If the flight is running late they will make an announcement requesting transfer pax to stay on the plane; however, as obviously savvy travelers who were along for the whole ride and could get on/off quickly with no bags to stow, we got absolutely no pushback from the purser whenever we went outside anyway.

If you do disembark, you are required to take all carry-on baggage with you. They conduct a security sweep onboard the aircraft and will remove unclaimed bags. As is mentioned many times in this thread, KWA is the exception - as it's a US Army base you cannot get off unless ticketed to there. On our flight, we were requested not to take photographs but were allowed to look out the window. I didn't see anything terribly interesting.

You can also use WiFi in the terminal/transit area when you disembark and at some stops you can get your passport stamped. MAJ, PNI, and KSA have confirmed free WiFi. Passport stamps have been confirmed at PNI, KSA, TKK without "exiting" just ask security about getting a stamp at these 3 airports and they should be able to accommodate you.

Should I check my bags?

Yes. As annoying as it was to wait ~10 minutes for our bags in HNL, it was a lot less annoying than having to haul them around each stop, and find bin space again once on board.


What is the food situation?

Going east is a slightly different meal schedule than west. GUM-TKK and KSA-KWA are coded Snack, and MAJ-HNL is Dinner. The first and last meals are reasonably substantial in J (think like a Breakfast and Dinner code) and somewhat small in Y (somewhat less than a meal in int'l Y - was six pieces of fruit and a muffin in the morning, followed by a turkey sandwich for dinner). The middle snack was just a pass of the snack basket up front; neither of us sat in Y that segment but I would guess they just offered almonds. Additionally, every segment they were offering J pax some packaged almonds.

My general verdict is if going the distance in Y, pack some snacks or buy them at the stops along the way. If you're in J then there's enough food for 14 hours of sitting.


And how about IFE?

Look outside! That's actually about all the IFE there is. The GUM fleet has no WiFi and only DirecTV. Note that DirecTV does not work outside of CONUS, so really it just has the 8-10 looping movies of DirecTV (slightly different movie set for an Asian audience). The movie loop resets at each stop, so unless you want to watch the first 1h30 of a movie six times, there's not much use to the IFE. It is at least free in Y. I brought a book and read it for the middle 20 minutes of each segment and until I fell sleep on MAJ-HNL.


Can I get an upgrade on the Hopper?

Empirically, yes! We were offered upgrades of 11/12 eligible segments; I declined a GUM-TKK upgrade to keep my window, and my companion's MAJ-HNL upgrade was eaten by UA IT (agent in MAJ apologized profusely but understandably wasn't going to remove the already-handed-out upgrades to the next 2 pax on the list).

In order to have any shot, however, you need to be able to split the direct flight into six segments. This generally cannot be done on a mileage ticket or a paid through fare, and would need to be done via multi-city ticketing if visiting an island. In my case, I spent a very long time getting an extremely wonderful pmCO agent who was able to hack my ticket together with 9 connections on the way home. As this is also the only way to choose different views for the different approach directions, I recommend asking for this rather than for upgrades. It causes quite the headache for UA systems, but in the end I felt like it was a huge benefit to fly pretty much all of it in J. Absolutely something I credit to the value of being 1K: I was able to ring the 1K desk many times to get agents to deal with the various hiccups that came along with a PNR that had eight tickets and at one point 36 segments attached to it.

The first five Hopper segments (going east) are CPU eligible; MAJ/HNL requires a GPU. We had GPUs on our reservation and did a mixture of advance clearing and clearing at the gates in the islands (where amazingly enough they had the new J BPs waiting!).


Where to stay and what to do in GUM and HNL?

I think this depends on lot on which way you're going. Flying east, we arrived in GUM around 11pm (maximizing time in Tokyo, but not crazy enough for the 2am arrival), and spent the night at the Days Inn Tamuning. It was at the very bottom of my quality standards, but quite affordable and with 9h45 of total ground time all in the dark I did not want to pay double for a beachfront property I would never enjoy.

In HNL, I took up the excellent recommendation in this thread of the Best Western Plaza Honolulu. It was the cheapest of the few airport hotels in HNL. Having cleared customs by 3:45 (we arrived late), it was off to bed quickly. The arrival is only ~11pm Guam time, so I highly recommend going straight to a bed on arrival in HNL. Afterwards, we took advantage of the 24h connect rule to spend the whole day in HNL before continuing on home to SFO. We were pretty exhausted after another redeye home, but the beach time in Hawaii was well worth it, especially after being taunted by all the beautiful mid-Pacific islands.

Big Metal Bird Episode 8: Island Hopper - 2018
Originally Posted by COEWR2587
They just did a video in the Micronesia island hopper flight which is pretty interesting
https://youtu.be/TPueM5OF1Wc
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UA's Micronesia Island Hopper - consolidated questions, advice, ....

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Old Jul 28, 2017, 11:55 am
  #436  
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Originally Posted by princeville
I'm actually a little disappointed that our HNL-LAX flight is on a 777. If we were on a 737 we would accomplish the feat of crossing the pacific from HKG to LAX on a 737. Believe me, this is the only circumstance that I would wish to travel to/from Hawaii on a 737!
Never too late to SDC to a 737 flight - I assume they're still running the ~11p to LAX

We're doing something similar, but the pull of flatbeds was too strong. In the end though, the GPU might not clear and may end up SDCing onto a 737 to SFO..
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Old Jul 29, 2017, 12:07 am
  #437  
 
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Originally Posted by ukinny2000
I checked my luggage in at ROR all the way through to EWR. In GUM I only had to go through immigration and did not HAVE to pick up my suitcase. In HNL, however, I had to re-do immigration AND pick-up my suitcase and pass customs.

Basically, you should pack a carry-on with all the change of clothes & toiletries etc... you are going to need until you get to HNL!
This is excellent news! I feared I would have to keep collecting our bags with our 13+ hour layovers in GUM, TKK and HNL. I'll keep a couple changes of clothes and basic toiletries in our carry-ons.

I've done the Diamond Head hike before. Even without a backpack it was a sweatfest - I can't imagine with! I don't think I'll be so ambitious after landing at 3am.

I forgot to ask before... was MAJ completely dark when you landed? I believe we're scheduled to land around sundown and hope there will still be a little light left to see it.

Originally Posted by findark
Never too late to SDC to a 737 flight - I assume they're still running the ~11p to LAX

We're doing something similar, but the pull of flatbeds was too strong. In the end though, the GPU might not clear and may end up SDCing onto a 737 to SFO..
Can I SDC an award flight? There are three 737s to LAX that day, but no saver inventory. Frankly, I'd love to just get on the earliest flight to LAX. This is the final leg of a 7-week trip and I think we'll be too exhausted and jet lagged after our HKG-GUM-TKK-Island Hopper itinerary to really enjoy a day in Honolulu anyway. We're going to Maui for thanksgiving, so I'll get my HI fix soon.
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Old Jul 29, 2017, 12:20 am
  #438  
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Originally Posted by princeville
This is excellent news! I feared I would have to keep collecting our bags with our 13+ hour layovers in GUM, TKK and HNL. I'll keep a couple changes of clothes and basic toiletries in our carry-ons.
UA's policy is that you need to reclaim your bags if your layover exceeds 13 hours. They may be willing to check them through, but you should prepare for a refusal.

Originally Posted by princeville
Can I SDC an award flight? There are three 737s to LAX that day, but no saver inventory.
You can, but you'll need inventory in the applicable award fare class. However, you should be able to stand by for an earlier flight regardless of fare class availability. And, per multiple reports, there should be no charge for standby or SDC at a connection point.

Last edited by jsloan; Jul 29, 2017 at 12:21 am Reason: standby
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Old Jul 29, 2017, 1:04 am
  #439  
 
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Originally Posted by jsloan
UA's policy is that you need to reclaim your bags if your layover exceeds 13 hours. They may be willing to check them through, but you should prepare for a refusal.



You can, but you'll need inventory in the applicable award fare class. However, you should be able to stand by for an earlier flight regardless of fare class availability. And, per multiple reports, there should be no charge for standby or SDC at a connection point.
Thank you! I was aware of the 13 hour rule, so I'll be prepared either way. It wouldn't surprise me if HKG agents stick to the rules more than ROR.

At what point can I request to be added to the standby list for the HNL-LAX flights?
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Old Jul 29, 2017, 1:26 am
  #440  
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Originally Posted by princeville
At what point can I request to be added to the standby list for the HNL-LAX flights?
In theory, you could be added to the standby list at any time once the list is open. In fact, given that you're on an award ticket, you could actually call UA and effectively get added to the standby list now -- anyone who's confirmed on a UA saver award may waitlist for a saver award on an alternate UA-operated flight. That way, if sufficient saver space opens on that flight between now and departure, you can be moved to it. I do not know if they charge the award change fee in this situation or not. I would expect that this waitlist request would get you onto the airport standby list when it opens, although I'm not sure we have any confirmation of that. (The computer sees you as an unconfirmed passenger, which is basically what standby is).

Otherwise, the normal procedure would be to get onto the list upon arrival at HNL. Agents at other stations can do it, but I don't know that it happens frequently; generally, I think they prefer that you wait until you're at the departure point in case of delays en route. The list is ordered by status and fare class, so getting onto it earlier won't necessarily make that big of a difference. Based on your earlier posts, it sounds like you're a non-status flyer on an award ticket, so the only passengers you'd end up ahead of on the list would be NRSA. Still, it can't hurt to ask in TKK. I'd be tremendously surprised if they would do it in HKG.

BTW: the (prior-to-departure) award waitlist will only clear if there are enough seats to move your entire party. Clearing standby at the departure gate is a manual process -- you shouldn't need to split your PNR, and they won't clear part of your party without permission.

Last edited by jsloan; Jul 29, 2017 at 12:40 pm Reason: Clarification of waitlist vs. standby
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Old Jul 29, 2017, 4:30 am
  #441  
 
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Originally Posted by princeville

I forgot to ask before... was MAJ completely dark when you landed? I believe we're scheduled to land around sundown and hope there will still be a little light left to see it.
MAJ was completely dark; sunset in that part of the world right now is around 6:15pm +/-
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Old Jul 29, 2017, 3:46 pm
  #442  
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Originally Posted by ukinny2000
However, weather conditions due to Fernanda caused it to be canceled. Instead, after dropping-off the case I took myself to DiamondHead and hiked it when it opened at 6am. With my carryon-backpack. That was a *TOTAL* sweatfest lol After that I definitely needed a shower, so I decided to take a taxi to Waikiki and used my IHG points to book into the Holiday Inn there. The lovely lady at check-in waived the $21 resort fee as I was only going to be there for about 5 hours. It was the best 35K IHG points I have ever spent - the cold shower and the comfy bed after all those hours flying was something my body had been desperately craving. It made the HNL-EWR so much more pleasant for me, and probably my seatmate given my hiking the crater
Did you sleep much on MAJ-HNL, or just power through a second day with the afternoon nap?
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Old Jul 29, 2017, 8:09 pm
  #443  
 
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Originally Posted by findark
Did you sleep much on MAJ-HNL, or just power through a second day with the afternoon nap?
I slept maybe an hour or so on the MAJ HNL leg, and then did a few hours at the holiday Inn Waikiki once in HNL
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Old Aug 2, 2017, 5:43 pm
  #444  
 
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Looking to finally do the Island Hopper and am hoping someone can shed light on the prospects of getting onto the flight via a SDC. The fare is considerably more to book the Island Hopper directly and the flight I'm looking at (in a few weeks) looks really empty. Separately, if my (very low) fare class is not available on the day of departure to be eligible for a SDC, is it possible to standby for the Island Hopper? Continuing onwards to PVG from GUM afterwards on the nonstop...
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Old Aug 3, 2017, 9:02 pm
  #445  
 
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Am in the process of planning my maiden Isl Hopper run here & was looking at redeeming an award ticket on the HNL - GUM leg for the hopper.

I was looking at flying out out GUM (back to India) post completion of the hopper flight 24 hrs later. . Based on a couple of posts regarding the flights having been delayed, realized it would be wise to keep more than a 24 hr. buffer in GUM, in case there's a tech issue.. Should i increase this to a 36 - 48 HR. halt in GUM, so that there's sufficient cushion in the event of a delay...?

From GUM, i would be using a mix of award and revenue tickets to get back to India and so to think of re-booking in case there's a more than 36 hours delay on the Island Hopper would be a nightmare...!!!

Any ideas...??..thanks in advance...
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Old Aug 3, 2017, 10:34 pm
  #446  
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Originally Posted by quarryking
I was looking at flying out out GUM (back to India) post completion of the hopper flight 24 hrs later.
I don't know how you can go to India without another stop between GUM and India.
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Old Aug 3, 2017, 11:00 pm
  #447  
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Originally Posted by princeville

I'm actually a little disappointed that our HNL-LAX flight is on a 777. If we were on a 737 we would accomplish the feat of crossing the pacific from HKG to LAX on a 737.
Well, there's always Same Day Change option @:-) Free if you are Gold or higher.
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Old Aug 3, 2017, 11:19 pm
  #448  
 
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Originally Posted by garykung
I don't know how you can go to India without another stop between GUM and India.
No direct flights between GUM - INDIA..would entai multipll stops in asia on the way. My concern was more the time one would need to keep in GUM as a cushion in case the Isl Hopper between HNL - GUM runs late. Was looking at a 36 hour halt in GUM & then to continue my journey.
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Old Aug 4, 2017, 12:44 am
  #449  
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Originally Posted by quarryking
Was looking at a 36 hour halt in GUM & then to continue my journey.
Watch out UA's schedule.

Not every UA's flight ex-GUM is daily. For example, both GUM-MNL/HKG are not operated daily (as these should be the flights getting you closest to India).
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Old Aug 4, 2017, 12:53 am
  #450  
 
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Originally Posted by garykung
Watch out UA's schedule.

Not every UA's flight ex-GUM is daily. For example, both GUM-MNL/HKG are not operated daily (as these should be the flights getting you closest to India).
Yeah, it's turning out to be quite a task trying to piece together an itinerary out of GUM, considering not all flights are daily.. Am looking at a GUM -NRT flight and lots of option from NRT on to India..
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