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UA's Micronesia Island Hopper - consolidated questions, advice, ....

Old Jun 30, 2016, 1:45 pm
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Best seat advice
See update in post 500
See update in post 690


Best seat on the Island Hopper .. {closed to new posts}

An Island Hopper [Micronesia] Definitive Guide on Where to Sit [UA B737] {this thread}

FAQs derived from findark's post (post #500)
What is the Island Hopper?

The Island Hopper is a United route between Honolulu and Guam, stopping at the islands of Majuro, Kwajaelin, Kosrae, Pohnpei, and Chuuk in between. The Island Hopper operates in both directions, and skips Pohnpei on certain days. You are allowed to get off the plane and "transit" at each stop except for Kwajaelin, which is a US Army base.

This route is similar to Alaska Airlines' "milk run" routes in rural Alaska. All of these routes serve as lifelines for the residents living in areas served by the routes, as the sole connection providing supplies and transportation to/from the rest of the world.

What is the Island Hopper schedule (as of 2024)?
UA154 (the full Hopper) departs Mon/Fri and flies HNL-MAJ-KWA-KSA-PNI-TKK-GUM.
UA155 (the full Hopper) departs Mon/Fri and flies GUM-TKK-PNI-KSA-KWA-MAJ-HNL.
UA132 departs Sun/Wed and flies HNL-MAJ-KWA-PNI-TKK-GUM (skips KSA).
UA133 departs Sun/Wed and flies GUM-TKK-PNI-KWA-MAJ-HNL (skips KSA).

UA193 (GUM-ROR-MNL) departs GUM on the evenings of Tue/Fri and flies GUM-ROR-MNL.

The Hopper arrives around 1800+1, so in order to do the entire flight without a stopover you would need to depart HNL on UA154 on Monday morning.


Should I experience the Hopper?

If you like hopping through short segments, with beautiful island views, as well as a constant parade of amazing cloudscape between islands, the Island Hopper may be for you!

Which direction (west or east) is better?

The prevailing wisdom here seems to be in favor of taking UA154 (HNL-GUM). findark did 155 from GUM to HNL, and I think there were some overlooked benefits. The eastbound Hopper has the advantage of doing all the fun stuff in the morning and afternoon when you're fresh and eager to enjoy. 14 hours onboard a 737 is a long time*, and doing it eastbound you can give in to the exhaustion and conk out for the final MAJ-HNL segment. Even the HNL arrival was actually not too bad - it's only 10:50pm Guam time, so if you head on to a hotel you're pretty much in line for a night's sleep.

The most notable downside of taking the Hopper eastbound is that you visit MAJ in darkness. We ran about 25m late the whole way, and it was full dark by the time we touched down in MAJ. Whichever way you go, don't do it on a Wednesday! Kosrae was my favorite island, and it would be a shame to miss it.

*And, I learned, while the flight mechanic hops off in MAJ and the pilots get to work in shifts, the cabin crew are on duty for the whole 14 hours. They were understandably a bit burnt out by the middle of MAJ-HNL, but were simply outstanding nonetheless - greeting kids and handing out wings as they boarded in MAJ.


What's with the plane configuration?

The Hopper is currently flown by a GUM subfleet 737-800 (currently Version 4 on the United website - Row 1 is set back several inches which yields fewer E+ seats). The seatmap is loaded as the "Asia local" 737 map, which looks roughly like a 737-700. Like with other "generic" maps, it will update to the full seatmap about 4 days before departure, when the additional rows will appear.

1AB are blocked for the augmented flight crew, who change places with the pilots in the cockpit at MAJ. 2AB are also blocked because the crew rest seats at 1AB will recline until almost touching row 2, and it is usually used for crew storage.

Where should I sit?

The key here is understanding approach and wind patterns, along with each airport's runway configuration. The following stops and runways are on the north side of their respective islands:

TKK (4/22), PNI (9/27), KSA (5/23)

The following stops have runways on the south side of their atolls:

KWA (6/24), MAJ (7/25)

The prevailing winds at this latitude blow from the east, so a typical landing goes from west to east (into the wind). Therefore, in order to have best views on final approach and initial takeoff, you want to be on the starboard (right, F) side for TKK, PNI, and KSA, and on the port (left, A) side for KWA and MAJ. If you are flying westbound, or you land backwards at any stop on the eastbound flight, then the flight may need to position into the approach, usually by overflying the island at higher altitude out to sea. In this case, both sides of the aircraft will get views, although the closer views belong to the "correct" side. In my case, we landed "backwards" on 22 at TKK, and used the regular 9, 5, 6, and 7 at the other stops.

You should absolutely have a window seat - why else are you here?! The best seats are therefore any window in the Business cabin (note that 1A and 2A are blocked), 7AF and 8AF in Economy Plus (10AF has a misaligned window but is okay, the missing window will kill you in 11 and then the wing really starts intruding), and anything nice and far behind the wing in Economy. In this vein, I declined an upgrade on GUM-TKK since only 2E was left, and we flew in 4A/7F, 2F/4A, 2F/3F, 3A/4A, 3A/4A, 2F/7F.


What can I do at the stops?

The best thing to do is get off the plane! You can take tarmac photos and get amazing close-ups of the plane. You will then be shepherded into the gate area, where there are restrooms (some lacking soap and/or towels) and often locals selling souvenirs and snacks. On our trip, the most substantial souvenirs were available at MAJ. If the flight is running late they will make an announcement requesting transfer pax to stay on the plane; however, as obviously savvy travelers who were along for the whole ride and could get on/off quickly with no bags to stow, we got absolutely no pushback from the purser whenever we went outside anyway.

If you do disembark, you are required to take all carry-on baggage with you. They conduct a security sweep onboard the aircraft and will remove unclaimed bags. As is mentioned many times in this thread, KWA is the exception - as it's a US Army base you cannot get off unless ticketed to there. On our flight, we were requested not to take photographs but were allowed to look out the window. I didn't see anything terribly interesting.

You can also use WiFi in the terminal/transit area when you disembark and at some stops you can get your passport stamped. MAJ, PNI, and KSA have confirmed free WiFi. Passport stamps have been confirmed at PNI, KSA, TKK without "exiting" just ask security about getting a stamp at these 3 airports and they should be able to accommodate you.

Should I check my bags?

Yes. As annoying as it was to wait ~10 minutes for our bags in HNL, it was a lot less annoying than having to haul them around each stop, and find bin space again once on board.


What is the food situation?

Going east is a slightly different meal schedule than west. GUM-TKK and KSA-KWA are coded Snack, and MAJ-HNL is Dinner. The first and last meals are reasonably substantial in J (think like a Breakfast and Dinner code) and somewhat small in Y (somewhat less than a meal in int'l Y - was six pieces of fruit and a muffin in the morning, followed by a turkey sandwich for dinner). The middle snack was just a pass of the snack basket up front; neither of us sat in Y that segment but I would guess they just offered almonds. Additionally, every segment they were offering J pax some packaged almonds.

My general verdict is if going the distance in Y, pack some snacks or buy them at the stops along the way. If you're in J then there's enough food for 14 hours of sitting.


And how about IFE?

Look outside! That's actually about all the IFE there is. The GUM fleet has no WiFi and only DirecTV. Note that DirecTV does not work outside of CONUS, so really it just has the 8-10 looping movies of DirecTV (slightly different movie set for an Asian audience). The movie loop resets at each stop, so unless you want to watch the first 1h30 of a movie six times, there's not much use to the IFE. It is at least free in Y. I brought a book and read it for the middle 20 minutes of each segment and until I fell sleep on MAJ-HNL.


Can I get an upgrade on the Hopper?

Empirically, yes! We were offered upgrades of 11/12 eligible segments; I declined a GUM-TKK upgrade to keep my window, and my companion's MAJ-HNL upgrade was eaten by UA IT (agent in MAJ apologized profusely but understandably wasn't going to remove the already-handed-out upgrades to the next 2 pax on the list).

In order to have any shot, however, you need to be able to split the direct flight into six segments. This generally cannot be done on a mileage ticket or a paid through fare, and would need to be done via multi-city ticketing if visiting an island. In my case, I spent a very long time getting an extremely wonderful pmCO agent who was able to hack my ticket together with 9 connections on the way home. As this is also the only way to choose different views for the different approach directions, I recommend asking for this rather than for upgrades. It causes quite the headache for UA systems, but in the end I felt like it was a huge benefit to fly pretty much all of it in J. Absolutely something I credit to the value of being 1K: I was able to ring the 1K desk many times to get agents to deal with the various hiccups that came along with a PNR that had eight tickets and at one point 36 segments attached to it.

The first five Hopper segments (going east) are CPU eligible; MAJ/HNL requires a GPU. We had GPUs on our reservation and did a mixture of advance clearing and clearing at the gates in the islands (where amazingly enough they had the new J BPs waiting!).


Where to stay and what to do in GUM and HNL?

I think this depends on lot on which way you're going. Flying east, we arrived in GUM around 11pm (maximizing time in Tokyo, but not crazy enough for the 2am arrival), and spent the night at the Days Inn Tamuning. It was at the very bottom of my quality standards, but quite affordable and with 9h45 of total ground time all in the dark I did not want to pay double for a beachfront property I would never enjoy.

In HNL, I took up the excellent recommendation in this thread of the Best Western Plaza Honolulu. It was the cheapest of the few airport hotels in HNL. Having cleared customs by 3:45 (we arrived late), it was off to bed quickly. The arrival is only ~11pm Guam time, so I highly recommend going straight to a bed on arrival in HNL. Afterwards, we took advantage of the 24h connect rule to spend the whole day in HNL before continuing on home to SFO. We were pretty exhausted after another redeye home, but the beach time in Hawaii was well worth it, especially after being taunted by all the beautiful mid-Pacific islands.

Big Metal Bird Episode 8: Island Hopper - 2018
Originally Posted by COEWR2587
They just did a video in the Micronesia island hopper flight which is pretty interesting
https://youtu.be/TPueM5OF1Wc
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UA's Micronesia Island Hopper - consolidated questions, advice, ....

Old Sep 12, 2016, 4:12 pm
  #346  
 
Join Date: Oct 2010
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Y'all might be interested to know, although it's not overly convenient, that UA officially no longer has a complete monopoly (although still essentially does) on much of the Island Hopper route, with Nauru Airlines now operating a once per week service ex NAN to TRW, MAJ, KSA, TKK, ending in PNI (interesting that they do TKK and PNI the other way around), and returning along the same route the next day.

Operated by a 733.
ryanbryan is offline  
Old Sep 13, 2016, 5:30 am
  #347  
 
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Air Niugini seems to be joining in too from TKK and PNI: http://www.routesonline.com/news/38/...from-dec-2016/
belfordrocks is offline  
Old Sep 17, 2016, 11:00 pm
  #348  
 
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When is inventory made available?

Hey all - does anyone have any insight into when UA makes front cabin inventory available for the Hopper? Looking at some dates next summer and every bucket above Y - J through P - is zeroed out. EF shows fares filed, just nothing to match them to. Is there a usual time at which these are made available?

Thanks!
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Old Sep 18, 2016, 5:37 am
  #349  
 
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Originally Posted by benjymessner
Hey all - does anyone have any insight into when UA makes front cabin inventory available for the Hopper? Looking at some dates next summer and every bucket above Y - J through P - is zeroed out. EF shows fares filed, just nothing to match them to. Is there a usual time at which these are made available?

Thanks!
Looks like for many dates, UA is holding back inventory from HNL-GUM, but is making it available for interior segments (i.e. HNL-MAJ, PNI-GUM, KSA-TKK, etc.). Probably smart revenue management tbh - UA probably makes a lot more money on passengers actually going to/from the islands than it does on through pax.
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Old Sep 18, 2016, 11:33 am
  #350  
 
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Originally Posted by PVDtoDEL
Looks like for many dates, UA is holding back inventory from HNL-GUM, but is making it available for interior segments (i.e. HNL-MAJ, PNI-GUM, KSA-TKK, etc.). Probably smart revenue management tbh - UA probably makes a lot more money on passengers actually going to/from the islands than it does on through pax.
Thanks!
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Old Sep 28, 2016, 10:42 am
  #351  
 
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has anyone done this going eastbound from Guam? All i see is reports of people going westbound. I'm about to book going Eastbound in a couple a weeks but any downside of doing this aside from it being after sunset by the time the flight hits Majuro and the flight landing in HNL at god awful 250AM
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Old Sep 28, 2016, 5:18 pm
  #352  
 
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Originally Posted by aaron1262
has anyone done this going eastbound from Guam? All i see is reports of people going westbound. I'm about to book going Eastbound in a couple a weeks but any downside of doing this aside from it being after sunset by the time the flight hits Majuro and the flight landing in HNL at god awful 250AM
http://www.flyertalk.com/forum/trip-...23-2012-a.html

I think this is the only eastbound report I've seen. I'll be on it next summer, so I hope you'll report back with your experiences.

I think the flight lands in Majuro right around sunset, so you may be able to see some in the twilight. Eastbound was the only direction that worked for my trip, but I don't think the experience will be too different. It's an inconvenient time to land at HNL, but I plan to book a hotel (with a very late check-in!) so we can crash for a few hours when we arrive.
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Old Sep 29, 2016, 3:29 am
  #353  
 
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I took the Island Hopper eastbound. It's perfectly fine, maybe even better than westbound. You start off fresh and well wake for the initial segments, which are all spaced 1-1.5 hours apart. Everything is during daylight and you see Majuro approach at night. By then you are tired and just crash for the 4 hours of the last leg. Only problem is, if you are connecting onwards from HNL, the lounge won't be open at 02:50. And there are no showers at HNL. And trust me, you will need a shower, and your fellow passengers on the next flight will appreciate it. Solution is to rent a car and go to a beach for relaxation, a swim, and showers (many beaches have showers).
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Old Oct 6, 2016, 2:37 pm
  #354  
 
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Seating advice needed! For the flight I booked, there are only a few window options in E+: 10f, 11f, 12f, and 11a and 12a.

One thing is I'm confused which seat map to view on Seat Guru. They have no 737-800s with 32 rows on there at all. Which is the correct map?

Second, does row 10 have a mis-aligned window? Will 11 or 12 put me too close to the wing?

Lastly, is putting up with a 'mis-aligned window' in E+ preferable to the pain of a regular economy seat?

Thank you!

Last edited by danielm; Oct 6, 2016 at 2:44 pm
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Old Oct 17, 2016, 5:58 pm
  #355  
 
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just completed the island hopper going eastbound from GUM the other day. Quite the adventure. It was the day that UA's system decided to bug out and there was a world wide ground stop while we were on the tarmac in Pohnpei. Ended up with a 2 hour delay on PNI and as a result had to skip the stop in KWA completely. sucks for the pax getting on in KWA.. not sure what happened to them.
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Old Oct 17, 2016, 7:38 pm
  #356  
 
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Sorry you didn't get the full experience. Were you allowed to leave the airport in Pohnpei? I'd happily put up with a delay for the chance to explore a bit. Skipping KWA must have inconvenienced some people. I guess they just have to wait a couple days for the next island hopper?

What seat were you in and would you recommend it? I'd love to see photos!

Originally Posted by aaron1262
just completed the island hopper going eastbound from GUM the other day. Quite the adventure. It was the day that UA's system decided to bug out and there was a world wide ground stop while we were on the tarmac in Pohnpei. Ended up with a 2 hour delay on PNI and as a result had to skip the stop in KWA completely. sucks for the pax getting on in KWA.. not sure what happened to them.
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Old Oct 18, 2016, 1:02 am
  #357  
 
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Skipping KWA isn't much of a loss to the experience. You can't deplane there nor can you take pictures. At least they let us keep the window shades up.
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Old Oct 18, 2016, 1:22 am
  #358  
 
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Originally Posted by JVPhoto
Skipping KWA isn't much of a loss to the experience. You can't deplane there nor can you take pictures. At least they let us keep the window shades up.
Skipping KWA caused major pain for the people on the ground. 40 pax from what I heard. Some got out the next day on the westbound island hopper via GUM; some had to wait a full three days till Monday.

Was the delay caused just by the system crash? Or was the island hopper late anyway?
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Old Oct 18, 2016, 4:50 pm
  #359  
 
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Originally Posted by dordal
Skipping KWA caused major pain for the people on the ground. 40 pax from what I heard. Some got out the next day on the westbound island hopper via GUM; some had to wait a full three days till Monday.

Was the delay caused just by the system crash? Or was the island hopper late anyway?
delay was caused by the system crash. otherwise the flight was ontime. one would think that people who fly in and out of these islands would be accustomed to delays like this.. even if it means waiting 3 days for the next flight LOL
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Old Oct 21, 2016, 1:47 pm
  #360  
 
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Originally Posted by aaron1262
delay was caused by the system crash. otherwise the flight was ontime. one would think that people who fly in and out of these islands would be accustomed to delays like this.. even if it means waiting 3 days for the next flight LOL
Yeah they are. Doesn't make it any less painful.
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