Huge Swings in Mileage Balance?

Old Jan 14, 13, 12:31 pm
  #1  
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Huge Swings in Mileage Balance?

Hi all,

Is anyone else seeing huge swings in their mileage balances? I was at around 176,000, then it went up to 208,000 and now I'm down to around 36,000. By my own calculations, I should be at around 185,000.

Any idea what's going on?

- boat9781
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Old Jan 14, 13, 12:36 pm
  #2  
 
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This is a feature of the new United. If you ask them about this, they will tell you it is a glitch. They will not apologize but let you know that "everything is okay now".

How long have you been 1K (in all seriousness, this could impact the answer)?
TimF1975 is offline  
Old Jan 14, 13, 12:37 pm
  #3  
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Yes, there have been threads about it all weekend. The homepage and account summary have been all over the place from double to negative.

https://www.united.com/web/en-US/app...tActivity.aspx has been the only page correct for me recently.
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Old Jan 15, 13, 9:17 am
  #4  
 
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Originally Posted by boat9781 View Post
Hi all,

Is anyone else seeing huge swings in their mileage balances? I was at around 176,000, then it went up to 208,000 and now I'm down to around 36,000. By my own calculations, I should be at around 185,000.

Any idea what's going on?

- boat9781
Yes, same thing happened to my account. This seems to have occurred during my credit card deposit cycle.
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Old Jan 16, 13, 9:08 am
  #5  
 
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Miles disappearing and reappearing?

WTH is going on with my account?! I've got 8xx,xxx miles, but yesterday I magically had five hundred thousand something, today six hundred thousand something, yet on the Account Activity page it shows the correct #. It's not Lifetime, it's award miles. Anyone else having their miles jumping drastically over the last few days?
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Old Jan 16, 13, 9:44 am
  #6  
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Others have reported this. There is already discussion going on in another thread begun Jan. 14 : http://www.flyertalk.com/forum/unite...e-balance.html
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Old Jan 16, 13, 11:53 am
  #7  
 
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Ghost in the miles machine?

I've gone from 811,000 to 513,000 to today's magical 636,000. I can only guess that a ghost has been flying to the moon in First Class on an award ticket using my miles, then flying to Mercury in paid Biz. I'm enjoying checking every few hours to see how the ghost is doing. He must be really tired. I hope they had his special meal.
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