May 21, 2013, 10:43 am
Last edit by: aacharya
Source: https://hub.united.com/en-us/News/Co...g-process.aspx
Pre-Boarding
Premier Access Boarding
*A Star Alliance Silver who is not a Premier Silver is not eligible for Premier Access boarding.
General boarding (Window Seats, then Middle Seats, then Aisle)
Note: If you’re traveling with a companion and one of you has a higher boarding status, you both may board with the earlier group.
Note: Self Boarding Gates are being tested at the following gates...
sUA Boarding Times by Aircraft (AFA)
Pre-Boarding
- Customers with Disabilities
- Global Services
- Uniformed Military Personnel
- Families with Children Age Two and Under
Premier Access Boarding
- Group 1: Premier 1K, Premier Platinum, BusinessFirst, and First.
- Group 2: Premier Gold, Star Gold, Premier Silver*, MileagePlus Presidential Plus, Club, Explorer and Awards, purchased Premier Access
*A Star Alliance Silver who is not a Premier Silver is not eligible for Premier Access boarding.
General boarding (Window Seats, then Middle Seats, then Aisle)
- Group 3 - Window Seats
- Group 4 - Middle Seats (Aisle Seats on UA Express)
- Group 5 - Aisle Seats
Note: If you’re traveling with a companion and one of you has a higher boarding status, you both may board with the earlier group.
Note: Self Boarding Gates are being tested at the following gates...
- IAH - Gate C25/C26 - See Post 2960, Includes YouTube video from CO777DAL
- IAH - Gate E4 - Old test from pmCO days, See Thread Here
- BOS - Self boarding gates are now back in *LIMITED* use at least at gates B25 and B26
sUA Boarding Times by Aircraft (AFA)
United's Current Boarding Process (with Wiki) [Revised, May 2013]
May 14, 2013, 12:37 pm
#2731
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
I don't think this is limited to the smaller airports. I've seen all sorts of variations even at hubs. Once UA finds a process that works and stays with it for a while (two big contingencies, I know), I think the staff will start doing it consistently in the right order.
May 14, 2013, 1:27 pm
#2732
Join Date: Sep 2008
Posts: 812
I have to admit the new boarding process is growing on me. The lanes work well, there's less crowding at the boarding gate, and there are far few incidents of people trying to board early. And honestly, even if you board at the end of group 2, there's plenty of room for your carry-ons.
May 14, 2013, 1:53 pm
#2733
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,166
I have to admit the new boarding process is growing on me. The lanes work well, there's less crowding at the boarding gate, and there are far few incidents of people trying to board early. And honestly, even if you board at the end of group 2, there's plenty of room for your carry-ons.
May 14, 2013, 1:57 pm
#2734
Join Date: Oct 2012
Location: PDX/HIO
Programs: AS MVPG; Hertz Pres; Tanquery Million Minier
Posts: 375
I have to admit the new boarding process is growing on me. The lanes work well, there's less crowding at the boarding gate, and there are far few incidents of people trying to board early. And honestly, even if you board at the end of group 2, there's plenty of room for your carry-ons.
May 16, 2013, 12:00 am
#2735
Join Date: Jul 2009
Location: USA
Programs: AA EXP, UA GLD, Bonvoy Titan, HH Dia, WoH Exp
Posts: 2,673
Why doesn't UA allow GF passengers to board early along with GS passengers on long-haul international flights?
It seems silly that GF passenger have to wait in line often behind a group of 50+ "Group 1" passengers comprising not just Business Class passengers but also 1K/PP passengers flying in Y.
This surely is not a way to attract "premium class" passengers as all other airlines including AA board their International First passengers "before" boarding Business Class and other top level elite passengers.
It seems silly that GF passenger have to wait in line often behind a group of 50+ "Group 1" passengers comprising not just Business Class passengers but also 1K/PP passengers flying in Y.
This surely is not a way to attract "premium class" passengers as all other airlines including AA board their International First passengers "before" boarding Business Class and other top level elite passengers.
May 16, 2013, 6:19 am
#2736
Join Date: Nov 2004
Posts: 1,919
I still think the whole think is unacceptable. Reduce the amount of hand luggage and enforce it! So that everyone gets some space in the overhead compartment.
I think it is totally unacceptable for me to be paying my ticket and only because I do not have status with this particular airline have to accept that I will not get over head space because I have to board last.
I think it is totally unacceptable for me to be paying my ticket and only because I do not have status with this particular airline have to accept that I will not get over head space because I have to board last.
May 16, 2013, 6:44 am
#2737
Join Date: Sep 2009
Programs: UA GS>1K>Nothing; DL DM 2MM; AS 75K>Nothing>MVP
Posts: 9,341
Why doesn't UA allow GF passengers to board early along with GS passengers on long-haul international flights?
It seems silly that GF passenger have to wait in line often behind a group of 50+ "Group 1" passengers comprising not just Business Class passengers but also 1K/PP passengers flying in Y.
This surely is not a way to attract "premium class" passengers as all other airlines including AA board their International First passengers "before" boarding Business Class and other top level elite passengers.
It seems silly that GF passenger have to wait in line often behind a group of 50+ "Group 1" passengers comprising not just Business Class passengers but also 1K/PP passengers flying in Y.
This surely is not a way to attract "premium class" passengers as all other airlines including AA board their International First passengers "before" boarding Business Class and other top level elite passengers.
I still think the whole think is unacceptable. Reduce the amount of hand luggage and enforce it! So that everyone gets some space in the overhead compartment.
I think it is totally unacceptable for me to be paying my ticket and only because I do not have status with this particular airline have to accept that I will not get over head space because I have to board last.
I think it is totally unacceptable for me to be paying my ticket and only because I do not have status with this particular airline have to accept that I will not get over head space because I have to board last.
May 16, 2013, 7:36 am
#2738
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,108
May 16, 2013, 8:37 am
#2740
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
As between the US and the land of checked luggage (Europe), I'm very glad I do most of my travelling in the US. Carry-on baggage is far more efficient for the traveler, and is perfectly fine as long as people are reasonable about it. Europe can keep its overhead bins full of jackets and loose bottles of duty-free alcohol.
May 16, 2013, 8:57 am
#2741
Join Date: Dec 2009
Location: New York, NY
Programs: Hyatt GLOB, Marriott Lifetime PLT, UA 1K 1MM.
Posts: 1,728
hahahahahahahahahaahahah.
that made me laugh. of course this works if people are reasonable. but to think us americans are reasonable people just made me laugh.
it's annoying to see people constantly carry on bags that FF's glance at and immediately think, "oh that's not going to fit...". and then they board and lo and behold, it doesn't fit. if they did something as simple as devise a quick way to measure and boot out bags longer than 22" on mainline narrowbodies, i'd be so happy. solving the entire problem? no. but hey, it'd make me pretty happy if they did.
May 16, 2013, 9:01 am
#2742
Join Date: Nov 2004
Posts: 1,919
Why should I if my carry on is often less than half the size of an average american carry on! So yes I have already packed lighted than most others why should I have to resort to putting at my feet on top of that?
May 16, 2013, 9:14 am
#2743
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,108
Your primary storage space is indeed under your seat, so yes, you should.
May 16, 2013, 9:31 am
#2744
Join Date: Dec 2009
Location: New York, NY
Programs: Hyatt GLOB, Marriott Lifetime PLT, UA 1K 1MM.
Posts: 1,728
oh hey, just got a notice and saw this on the other side of the fence.
http://www.aa.com/i18n/urls/boarding...title=boarding
so... as small as it is, they're giving some sort of incentive for people not to use the overhead bins.
i like it.
http://www.aa.com/i18n/urls/boarding...title=boarding
so... as small as it is, they're giving some sort of incentive for people not to use the overhead bins.
i like it.
May 16, 2013, 10:08 am
#2745
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S (former 75K, GLD, 1K, and S+, now an elite peon)
Posts: 23,194
oh hey, just got a notice and saw this on the other side of the fence.
http://www.aa.com/i18n/urls/boarding...title=boarding
so... as small as it is, they're giving some sort of incentive for people not to use the overhead bins.
i like it.
http://www.aa.com/i18n/urls/boarding...title=boarding
so... as small as it is, they're giving some sort of incentive for people not to use the overhead bins.
i like it.
At least it was according to UA's statement and some of the complaints in this thread.