2013 Let's Eat - Domestic First, BusinessFirst, & Business Class
#1637
Join Date: Apr 2006
Location: ASE
Programs: AA EXP, Hertz PC, National EXC, Hyatt Globalist, UA/HHonors/Marriott Gold, IHG PLT
Posts: 3,158
Yes, this is correct. ORD-DEN and vice verse get special catering as it is a highly-competitive route. The cut-off time for dinner is 7pm, so the DEN-SMF flight indeed only gets a snack. Gotta love COdbaUA!

#1638
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.5MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 20,872
But the slop they're putting out these days (domestically, non TCON speaking) is borderline disgusting.

#1639
Join Date: Mar 2005
Location: DEN
Programs: AS MVP75K, UA Gold
Posts: 4,034
the cheeseburger isn't bad, but i agree. a lot of their stuff is really bad.

#1640
FlyerTalk Evangelist
Join Date: Apr 2003
Location: IAD/DCA/FLL/MIA
Programs: UA*Lifetime GS, SQ*PPS, Hyatt*Globalist
Posts: 11,487
I guess Wall Street is running United and JS is just a figure head.

#1641
Join Date: Oct 2011
Location: DEN/OGG
Programs: UA GS
Posts: 1,460
On the cost cutting topic. Flight from YYC-DEN Friday morning (7:48am) is now listed as refreshments and not breakfast any longer. It's 898 miles and .bomb still lists any flight above 699 for a full meal.
Last edited by Plane-is-home; Oct 30, 13 at 6:13 pm

#1643
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 9,861
It's still showing "breakfast" under inflight amenities for this flight on Friday morning. I guess those flying on these meal-less flights in a few days will need to report back.

#1644
Join Date: Jul 2004
Location: MSP
Programs: DL PM, Amtrak & OAL peon, Blingy metal at most hotels, Colbert Lifetime Platinum
Posts: 4,528
The SFO-YVR flight I mentioned still shows Refreshments in the reservation, but also still shows Breakfast in dummy bookings for various dates. As you noted, YYC-DEN also still shows Breakfast in the booking engine. It's tough to know what to expect or believe these days.

#1645
Join Date: Apr 2006
Location: ASE
Programs: AA EXP, Hertz PC, National EXC, Hyatt Globalist, UA/HHonors/Marriott Gold, IHG PLT
Posts: 3,158
Recent IAD-DEN flight: 10:05PM Departure. NO MEAL SERVICE! Just the snack basket. Are you KIDDING me, UA? This flight at least always used to feature a snack (like the deli plate or the other plated snack of the month. When did UA make this change? PATHETIC EXCUSE OF AN AIRLINE.

#1646
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Diamond, UA Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Titanium, Radisson Gold
Posts: 6,489
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 7_0_3 like Mac OS X) AppleWebKit/537.51.1 (KHTML, like Gecko) Version/7.0 Mobile/11B511 Safari/9537.53)
Its 10pm so your F fare is worth significantly less than if it was at 5pm. Pathetic indeed
Originally Posted by UAPremierGuy
Recent IAD-DEN flight: 10:05PM Departure. NO MEAL SERVICE! Just the snack basket. Are you KIDDING me, UA? This flight at least always used to feature a snack (like the deli plate or the other plated snack of the month. When did UA make this change? PATHETIC EXCUSE OF AN AIRLINE.

#1647
Join Date: Sep 2009
Location: iad/dca
Programs: UA Million Mile Gold, Club, AA, Delta, Marriott, Hertz G, A/Club
Posts: 1,106
Someone might try briefing the FAs on what the menu in BF is and what the wine offerings are. I admit the wines are barely drinkable but they often don't even know what they are pouring.

#1648
FlyerTalk Evangelist

Join Date: Feb 2005
Location: Valley of the Sun
Programs: AA PLT, Bonvoy PLT +, Hilton Diamond
Posts: 10,966
Recent IAD-DEN flight: 10:05PM Departure. NO MEAL SERVICE! Just the snack basket. Are you KIDDING me, UA? This flight at least always used to feature a snack (like the deli plate or the other plated snack of the month. When did UA make this change? PATHETIC EXCUSE OF AN AIRLINE.

#1649
Company Representative, United Airlines
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
Hi everyone,
Many of you have noticed this already, but effective Nov. 1, we are increasing the minimum flight length where we offer full meal service in North and Latin America leisure markets. Going forward, all flights 900 miles and above will have full meals at mealtimes, while flights between 220 and 899 miles will have warm scones at breakfast or a premium snack basket offered in the afternoon or evening. We do plan to have several 700-899 mile “carve-out” markets that retain full meal service at mealtimes. This is something we are indeed doing to offset rising costs and align ourselves with the marketplace.
These updates have started to flow throughout the system, but for the moment, they may display differently, depending on whether you are booking a new ticket or looking at your flight in My Reservations. We'll also take a look at areas where there appears to be a discrepancy in the meals displayed vs. offered.
Aaron Goldberg
Sr. Manager - Customer Experience Planning
United Airlines
Many of you have noticed this already, but effective Nov. 1, we are increasing the minimum flight length where we offer full meal service in North and Latin America leisure markets. Going forward, all flights 900 miles and above will have full meals at mealtimes, while flights between 220 and 899 miles will have warm scones at breakfast or a premium snack basket offered in the afternoon or evening. We do plan to have several 700-899 mile “carve-out” markets that retain full meal service at mealtimes. This is something we are indeed doing to offset rising costs and align ourselves with the marketplace.
These updates have started to flow throughout the system, but for the moment, they may display differently, depending on whether you are booking a new ticket or looking at your flight in My Reservations. We'll also take a look at areas where there appears to be a discrepancy in the meals displayed vs. offered.
Aaron Goldberg
Sr. Manager - Customer Experience Planning
United Airlines

#1650
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: AF Platinum, BA Gold Emirates Gold, LH Senator *Gold, AA LT PLT 2mm
Posts: 20,761
