2013 Let's Eat - Domestic First, BusinessFirst, & Business Class
Oct 28, 13, 5:17 pm
#1636
FlyerTalk Evangelist
Join Date: Apr 2008
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Originally Posted by haddon90
which is a joke in my opinion. UA is really just cutting costs any which way they can.
But the slop they're putting out these days (domestically, non TCON speaking) is borderline disgusting.
Oct 28, 13, 6:21 pm
#1637
Join Date: Mar 2005
Location: DEN
Programs: AS MVP75K, UA Gold
Posts: 4,009
the cheeseburger isn't bad, but i agree. a lot of their stuff is really bad.
Oct 30, 13, 9:20 am
#1638
FlyerTalk Evangelist
Join Date: Apr 2003
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Originally Posted by haddon90
the cheeseburger isn't bad, but i agree. a lot of their stuff is really bad.
I guess Wall Street is running United and JS is just a figure head.
Oct 30, 13, 3:54 pm
#1639
Join Date: Oct 2011
Location: DEN
Programs: UA GS
Posts: 1,381
On the cost cutting topic. Flight from YYC-DEN Friday morning (7:48am) is now listed as refreshments and not breakfast any longer. It's 898 miles and .bomb still lists any flight above 699 for a full meal.
Last edited by Plane-is-home; Oct 30, 13 at 7:13 pm
Oct 30, 13, 6:05 pm
#1640
Join Date: Mar 2005
Location: DEN
Programs: AS MVP75K, UA Gold
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Originally Posted by Plane-is-home
On the cost cutting topic. Flight from YYC-DEN Friday morning (7:48am) is now listed as refreshments and not breakfast any longer.
Oct 31, 13, 1:52 am
#1641
Join Date: Jun 2007
Location: PDX
Programs: AS MVPG, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 8,447
Originally Posted by Plane-is-home
On the cost cutting topic. Flight from YYC-DEN Friday morning (7:48am) is now listed as refreshments and not breakfast any longer. It's 898 miles and .bomb still lists any flight above 699 for a full meal.
Oct 31, 13, 9:51 am
#1642
Join Date: Jul 2004
Location: MSP
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Originally Posted by Plane-is-home
On the cost cutting topic. Flight from YYC-DEN Friday morning (7:48am) is now listed as refreshments and not breakfast any longer. It's 898 miles and .bomb still lists any flight above 699 for a full meal.
Originally Posted by PDXPremier
It's still showing "breakfast" under inflight amenities for this flight on Friday morning. I guess those flying on these meal-less flights in a few days will need to report back.
The SFO-YVR flight I mentioned still shows Refreshments in the reservation, but also still shows Breakfast in dummy bookings for various dates. As you noted, YYC-DEN also still shows Breakfast in the booking engine. It's tough to know what to expect or believe these days.
Oct 31, 13, 11:00 am
#1643
Join Date: Apr 2006
Location: ASE
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Recent IAD-DEN flight: 10:05PM Departure. NO MEAL SERVICE! Just the snack basket. Are you KIDDING me, UA? This flight at least always used to feature a snack (like the deli plate or the other plated snack of the month. When did UA make this change? PATHETIC EXCUSE OF AN AIRLINE.
Oct 31, 13, 11:44 am
#1644
Join Date: Dec 2007
Location: New England
Programs: DL/UA Plat, Hilton Diamond, Marriott Plat, Radisson Gold
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Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 7_0_3 like Mac OS X) AppleWebKit/537.51.1 (KHTML, like Gecko) Version/7.0 Mobile/11B511 Safari/9537.53)
Its 10pm so your F fare is worth significantly less than if it was at 5pm. Pathetic indeed
Originally Posted by UAPremierGuy
Recent IAD-DEN flight: 10:05PM Departure. NO MEAL SERVICE! Just the snack basket. Are you KIDDING me, UA? This flight at least always used to feature a snack (like the deli plate or the other plated snack of the month. When did UA make this change? PATHETIC EXCUSE OF AN AIRLINE.
Oct 31, 13, 12:17 pm
#1645
Join Date: Sep 2009
Location: iad/dca
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Someone might try briefing the FAs on what the menu in BF is and what the wine offerings are. I admit the wines are barely drinkable but they often don't even know what they are pouring.
Oct 31, 13, 1:10 pm
#1646
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Join Date: Feb 2005
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Originally Posted by UAPremierGuy
Recent IAD-DEN flight: 10:05PM Departure. NO MEAL SERVICE! Just the snack basket. Are you KIDDING me, UA? This flight at least always used to feature a snack (like the deli plate or the other plated snack of the month. When did UA make this change? PATHETIC EXCUSE OF AN AIRLINE.
Oct 31, 13, 1:32 pm
#1647
Company Representative, United Airlines
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,159
Hi everyone,
Many of you have noticed this already, but effective Nov. 1, we are increasing the minimum flight length where we offer full meal service in North and Latin America leisure markets. Going forward, all flights 900 miles and above will have full meals at mealtimes, while flights between 220 and 899 miles will have warm scones at breakfast or a premium snack basket offered in the afternoon or evening. We do plan to have several 700-899 mile “carve-out” markets that retain full meal service at mealtimes. This is something we are indeed doing to offset rising costs and align ourselves with the marketplace.
These updates have started to flow throughout the system, but for the moment, they may display differently, depending on whether you are booking a new ticket or looking at your flight in My Reservations. We'll also take a look at areas where there appears to be a discrepancy in the meals displayed vs. offered.
Aaron Goldberg
Sr. Manager - Customer Experience Planning
United Airlines
Many of you have noticed this already, but effective Nov. 1, we are increasing the minimum flight length where we offer full meal service in North and Latin America leisure markets. Going forward, all flights 900 miles and above will have full meals at mealtimes, while flights between 220 and 899 miles will have warm scones at breakfast or a premium snack basket offered in the afternoon or evening. We do plan to have several 700-899 mile “carve-out” markets that retain full meal service at mealtimes. This is something we are indeed doing to offset rising costs and align ourselves with the marketplace.
These updates have started to flow throughout the system, but for the moment, they may display differently, depending on whether you are booking a new ticket or looking at your flight in My Reservations. We'll also take a look at areas where there appears to be a discrepancy in the meals displayed vs. offered.
Aaron Goldberg
Sr. Manager - Customer Experience Planning
United Airlines
Oct 31, 13, 1:39 pm
#1648
FlyerTalk Evangelist
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Originally Posted by UA Insider
... This is something we are indeed doing to offset rising costs and align ourselves with the marketplace...
Oct 31, 13, 1:40 pm
#1649
Join Date: Jul 2004
Location: MSP
Programs: DL PM, Amtrak & OAL peon, Blingy metal at most hotels, Colbert Lifetime Platinum
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Thanks, Aaron, and I'm sorry this is the news you have to report. Would you be able to specify which are the "leisure" markets and which are the "carve-out" markets? And was it standard policy as UAPremierGuy experienced, to have no food plate whatsoever on IAD-DEN in the post-dinner hours?
Oct 31, 13, 1:40 pm
#1650
Join Date: Mar 2005
Location: DEN
Programs: AS MVP75K, UA Gold
Posts: 4,009
Originally Posted by SFO777
Apparently that marketplace does not include AA.
what does "leisure" market mean?
