Feb 23, 14, 2:05 pm
Last edit by: WineCountryUA
Please use/update this wiki with current problems/issues accessing or using United's website.
https://uptime.com/united.com
Previous posts - Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]
https://uptime.com/united.com
Previous posts - Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]
Consolidated: Is united.com or parts of it down? And other UA website issues
Sep 27, 23, 8:13 am
#601
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Silver (1MM), Marriott Amb (LTT)
Posts: 10,111
I ran into this too when I tried to change the return portion of a ticket yesterday. I thought it was because of the extra segments from a cancellation and subsequent rebooking (with a different number of segments) that were still showing on my reservation. Perhaps n
t. Calling in resulted in the change being made, but I couldn't do it myself.
t. Calling in resulted in the change being made, but I couldn't do it myself.-RM
Sep 29, 23, 8:29 pm
#602
FlyerTalk Evangelist
Join Date: Apr 2003
Programs: UA*Lifetime GS, SQ*PPS, Hyatt* Lifetime Globalist
Posts: 12,013
I just booked a few flights on Unitec.com, but the trips do not show up under "My Trip" on the website, but are shown in the App.
I then noticed all the flights are show under "Past" not under "Current".
Anyone encounter the same?
I then noticed all the flights are show under "Past" not under "Current".
Anyone encounter the same?
Oct 12, 23, 11:02 am
#604
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 3,990
Oct 16, 23, 9:46 pm
#605
Join Date: Feb 2003
Posts: 7,986
For the past 2-3 weeks, Dot Bomb has suffered from total amnesia every time P2 and I log in. No matter how many times we answer the challenge questions and check off Remember Me, the website doesnt recognize us when we log in.
(FTR, using iPad/iPadOS/Safari, which encountered no such problems in past years.)
(FTR, using iPad/iPadOS/Safari, which encountered no such problems in past years.)
Oct 17, 23, 12:32 am
#606
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 7,977
Clear your cookies for united.com and then login again. (If you're using Chrome, go to the site, click on the lock next to the URL, then "Cookies and Site Data" , "Manage Cookies" and then delete all the ones listed.)
Oct 17, 23, 10:16 am
#607
Join Date: Jun 2011
Posts: 127
I've been having the same issue, and clearing cookies has made, and continues to make, no difference.
Oct 17, 23, 10:49 am
#608
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 66,234
I'm not that familiar with Safari's settings, but is it possible you've somehow ended up blocking cookies from United under the security & privacy settings? I'm assuming you're only seeing the issue with United.com and not other websites?
Oct 17, 23, 11:47 am
#609
Join Date: Feb 2003
Posts: 7,986
What worked for me (iPadOS, Safari) was going to Settings / Safari / Advanced / Website data and blowing away all the united.com entries, as opposed to deleting full history, cookies, etc., for all sites.
Oct 17, 23, 1:49 pm
#610
Join Date: Jun 2011
Posts: 127
I'm using Chrome. The cookie clearing approach has worked in the past; however, with this latest round of not recognizing the device that started in the past week, clearing all united.com related cookies does not work for me...
Nov 7, 23, 7:07 am
#612
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 9,881
When I was on the website a bit ago, there was a notice that they were doing website work and it may be unavailable. I think the expected time has passed now, so maybe try again?
Nov 7, 23, 8:25 am
#613
Join Date: Jun 2016
Programs: Marriott Titanium, Hilton Diamond, Hyatt Explorist, Marco Polo Gold
Posts: 1,080
Works now, thank you. Just booked 3 J seats for me and my family, wanted to pick good seats.
Nov 8, 23, 8:54 am
#614
Join Date: Nov 2000
Location: EWR and KGL (with occasional home/work trips to NRT/ITM)
Programs: MP MM 1K, Sky Miles, Emirates Gold
Posts: 708
Am I the only one who gets new UI for booking page? It is so annoyingly bad UI which is really hard to compare different fares.
What's going on United! After your maintenance, it is so crooked.
What's going on United! After your maintenance, it is so crooked.
Nov 8, 23, 9:14 am
#615
Join Date: May 2017
Posts: 2,061
A screenshot might help for reference, as I don't see anything different on the booking page, besides a cart ID showing up once I pick out flights now.
