Last edit by: WineCountryUA
Please use/update this wiki with current problems/issues accessing or using United's website.
https://uptime.com/united.com
Previous posts - Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]
https://uptime.com/united.com
Previous posts - Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]
Consolidated: Is united.com or parts of it down? And other UA website issues
#301
Join Date: Jul 2017
Location: California
Programs: AA EXP; Hyatt Globalist; Marriott Bonvoy Titanium Elite
Posts: 1,954
#305
Join Date: Jul 2017
Location: California
Programs: AA EXP; Hyatt Globalist; Marriott Bonvoy Titanium Elite
Posts: 1,954
I tried this, worked for one search, then back to white screen. Looking at the JavaScript console, there are some variables that the code is looking for that are empty causing the javascript to fail, leading to the white screen. Either way, United needs to fix their website.
#307
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,136
Searching for award one-way in business, but no business column appears in the results. Just econ and prem econ. Website.
Tried multiple city pairs / dates.
Anyone else having issues?
Tried multiple city pairs / dates.
Anyone else having issues?
#308
Join Date: Apr 2021
Location: HPN, LAX, HNL, or somewhere in between
Programs: UA 1K, JetBlue Mosaic
Posts: 434
#309
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,136
Funny enough I also had this problem looking for awards SJU-TYO. Could only get Premium Economy flights to price. Reported here: https://www.flyertalk.com/forum/35443108-post2684.html
#310
Join Date: Apr 2021
Location: HPN, LAX, HNL, or somewhere in between
Programs: UA 1K, JetBlue Mosaic
Posts: 434
#311
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,578
Something like this is reported every so often (once a year?) for cash fares. At the start of search, are you selecting Business / First? Try selecting economy, Business / first will still show (but Refundable Business/First will not for cash fares)
Cannot book Business / First fare "Not Available" (inventory exists) very frustrating
Cannot book Business / First fare "Not Available" (inventory exists) very frustrating
#312
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,136
After being pretty stable for weeks, I am now having to re-select Expert Mode multiple times daily over the past couple days. Ugh!
#313
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike...
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,339
Have you purchased tickets recently? I've found that after making sure to deselect the pre-checked "Update your MP account with this information" box for each passenger during the ticket purchase process I've n🥰t had expert mode go away.
#315
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,136
Thanks.