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Consolidated: Is united.com or parts of it down? And other UA website issues

Consolidated: Is united.com or parts of it down? And other UA website issues

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Old Sep 14, 22, 4:59 am   -   Wikipost
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Please use/update this wiki with current problems/issues accessing or using United's website.

https://uptime.com/united.com


Previous posts - Consolidated: Is united.com or parts of it down? And other UA website issues[ARCHIVE]
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Old Jan 16, 20, 4:53 pm
  #16  
FlyerTalk Evangelist
 
Join Date: May 2006
Location: Pasadena, California
Programs: UA 1K, 1MM
Posts: 10,229
Originally Posted by exerda View Post
I tried to do a booking and got a generic error. Tried logging out and back in, same thing. Cookies cleared, same. App works fine.
+1
iapetus is offline  
Old Jan 17, 20, 8:04 am
  #17  
 
Join Date: Aug 2002
Programs: UA 1K & 1MM/AA Gold & 1MM/HH Gold/Marriott Titanium
Posts: 2,811
Error Message When Searching Flights on United.com

I keep getting this error message when searching flights on united.com, any ideas? Using Firefox, thanks!

Access Denied

You don't have permission to access "http://www.united.com/ual/en/US/flight-search/book-a-flight/results/rev?" on this server.Reference #18.9ffa3b17.1579273369.8d4190aa
TWA Guy is offline  
Old Jan 17, 20, 8:11 am
  #18  
 
Join Date: Aug 2002
Programs: UA 1K & 1MM/AA Gold & 1MM/HH Gold/Marriott Titanium
Posts: 2,811
Originally Posted by exerda View Post
I tried to do a booking and got a generic error. Tried logging out and back in, same thing. Cookies cleared, same. App works fine.



Usually if I get this one, all it takes to clear it is to reload the page, or at worse close it and try again.
+1
TWA Guy is offline  
Old Jan 17, 20, 8:40 am
  #19  
 
Join Date: Mar 2018
Posts: 44
I'm getting it too. Even restarted the computer and still getting it.
QS Dreamer is offline  
Old Jan 17, 20, 9:36 am
  #20  
 
Join Date: Jul 2017
Location: YVR
Programs: UA 1K
Posts: 879
Originally Posted by exerda View Post
I tried to do a booking and got a generic error. Tried logging out and back in, same thing. Cookies cleared, same. App works fine.



Usually if I get this one, all it takes to clear it is to reload the page, or at worse close it and try again.
Same here. Not working
kevflyer is offline  
Old Jan 17, 20, 9:58 am
  #21  
 
Join Date: Feb 2005
Location: MD/DC
Programs: Hilton Diamond, PC Platinum, Club Carlson Silver, Marriott Platinum, TK Gold
Posts: 1,449
Use google flights - if you chose buy via United on google flights it correctly upload the page on United website (but I have not gone through the buying process).
Flying Machine likes this.
MD/DC Flyer is offline  
Old Jan 17, 20, 10:02 am
  #22  
 
Join Date: Aug 2002
Programs: UA 1K & 1MM/AA Gold & 1MM/HH Gold/Marriott Titanium
Posts: 2,811
Originally Posted by MD/DC Flyer View Post
Use google flights - if you chose buy via United on google flights it correctly upload the page on United website (but I have not gone through the buying process).
But can't see PZ space!
TWA Guy is offline  
Old Jan 17, 20, 10:04 am
  #23  
 
Join Date: Jul 2017
Location: YVR
Programs: UA 1K
Posts: 879
Originally Posted by MD/DC Flyer View Post
Use google flights - if you chose buy via United on google flights it correctly upload the page on United website (but I have not gone through the buying process).
Tried it last night. It crashes on the payment page. Same or similar message. I forgot.
kevflyer is offline  
Old Jan 17, 20, 10:08 am
  #24  
 
Join Date: Mar 2016
Location: SBA and LAX
Programs: AA, UA
Posts: 330
For two days, I kept getting phantom availability trying to book LAX-DAR-LAX. Literally for every option in the search result. It'd go all the way till payment, and when I hit "purchase" it'd error out. Called support and they confirmed as much. I dont like booking over call without seeing other available options. So, after 3 days I took my business to Delta.
higher_flyer and IndyHoosier like this.
daKav is offline  
Old Jan 17, 20, 10:34 am
  #25  
 
Join Date: Oct 2004
Location: Anywhere but home
Programs: UA 1K/MM, DL SM/MM, HH Dia, All Plat, PC Plat, MR Gold
Posts: 4,436
I was getting this error yesterday but not always. After trying a few things, I disabled my AdblockPlus and it worked immediately, and has since.
Silver Fox likes this.
FlytheTail is offline  
Old Jan 17, 20, 10:37 am
  #26  
 
Join Date: Aug 2002
Programs: UA 1K & 1MM/AA Gold & 1MM/HH Gold/Marriott Titanium
Posts: 2,811
Originally Posted by FlytheTail View Post
I was getting this error yesterday but not always. After trying a few things, I disabled my AdblockPlus and it worked immediately, and has since.
Tried that and it finally worked, thanks!
TWA Guy is offline  
Old Jan 17, 20, 10:45 am
  #27  
 
Join Date: Dec 2014
Location: Indianapolis
Programs: DL Silver
Posts: 231
Originally Posted by kevflyer View Post
Same here. Not working
Same, tried to buy a ticket online, hit purchase and got an error message saying to call in. While the agent was nice, they were extremely slow. Took about 30 minutes to complete the transaction.
IndyHoosier is offline  
Old Jan 17, 20, 11:08 am
  #28  
 
Join Date: Jul 2017
Location: YVR
Programs: UA 1K
Posts: 879
Just tried it on Safari on Mac (with adblockPlus running) and it works
kevflyer is offline  
Old Jan 18, 20, 2:41 am
  #29  
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Join Date: Apr 2009
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Programs: 1K, *G for "life", Global Entry, Hertz PC, and my wallet
Posts: 19,335
Well I am looking for flights LHR-SFO and neither details/seats will display on the initial screen when clicked upon. Ad-blockers turned off but no joy. Tried on IE, exactly the same. All good on the app though.
Silver Fox is offline  
Old Jan 18, 20, 3:19 am
  #30  
 
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.6MM, Hertz PC
Posts: 4,689

Access Denied

You don't have permission to access "http://www.united.com/ual/en/US/flight-search/book-a-flight/results/rev?" on this server.
Phil Level likes this.
narvik is offline  

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