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Earning EQM on Turkish G class [Update from UA Insider -post 55]

Earning EQM on Turkish G class [Update from UA Insider -post 55]

Old Feb 3, 13, 4:55 am
  #46  
 
Join Date: Apr 2005
Location: NYC/ISP
Programs: UA-Plat, United Club
Posts: 486
Saw that my thread got moved and merged with this one...

is it not ridiculous that it should change based on flight date and not date that a reservation was ticketed; I guess UA is just upset at TK for their recent great fares from IAH/IAD/etc. It's not really fair IMO though that tickets already purchased will be screwed. I purposely changed my plans and booked the TK trip to earn miles.

After this and the complete lack of customer service last fall on paid first tickets back from Colombia, I've about had it with UA. After being loyal for years, they've created another price-loyal customer, thanks. I guess it'll save me a lot of money in the long run. I'll be sure to forward receipts to UA for paid F/J to EZE this coming fall on whatever (other) carrier I decide to book now.

- dan
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Old Feb 3, 13, 10:04 am
  #47  
 
Join Date: May 2009
Posts: 243
It looks like I flew at the right time in December, as G and W fares are both earning 0% after March 1.
ExitRowLegroom is offline  
Old Feb 3, 13, 10:08 am
  #48  
 
Join Date: Mar 2010
Location: PIT
Programs: UA 1K, OZ Diamond
Posts: 8,656
Flying the 3rd week in Feb, just barely make the cut off. Hope the miles go through!
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Old Feb 3, 13, 10:23 am
  #49  
 
Join Date: Nov 2008
Location: AMS
Programs: UA 1K, DL PM
Posts: 889
Originally Posted by ExitRowLegroom View Post
It looks like I flew at the right time in December, as G and W fares are both earning 0% after March 1.
Too many cheap offers from TK...
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Old Feb 3, 13, 10:30 am
  #50  
 
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
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Originally Posted by fivesixseven View Post
Too many cheap offers from TK...
Wow, interesting that TK W & G fares are moving to 0%.

There are £80 round trip flights LGW-SAW in W, which is an unusually good price per mile out of London, but if it's not mileage earning that makes a bit more sense.

Meanwhile, our TK W fare from early January has not posted. Guess I'll have to call and get UA to manually override something.
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Old Feb 3, 13, 10:48 am
  #51  
 
Join Date: May 2009
Posts: 243
Originally Posted by mherdeg View Post
Wow, interesting that TK W & G fares are moving to 0%.

There are £80 round trip flights LGW-SAW in W, which is an unusually good price per mile out of London, but if it's not mileage earning that makes a bit more sense.

Meanwhile, our TK W fare from early January has not posted. Guess I'll have to call and get UA to manually override something.
My G fare ticket from JFK-IST-LIS-IST-JFK in December was only $740, I can see why that fare is going away.
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Old Feb 3, 13, 9:24 pm
  #52  
 
Join Date: Apr 2005
Location: NYC/ISP
Programs: UA-Plat, United Club
Posts: 486
the problem i have is with itinerary's that were ticketed before this latest "enhancement" to the program. I'll send a letter to hq to tell them how i feel, they won't care and my conversion to no longer brand-loyal will be done... another cheapest fare available customer created by the new UA

-dan
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Old Feb 3, 13, 9:39 pm
  #53  
 
Join Date: Feb 2012
Location: North America
Programs: DL Diamond, former UA1K MM lifetime (left UA for DL), FPCPlat, DL Biz and Plat Amex
Posts: 644
Flying NYC/IST/MLE in ten days. Aaron, can we solve this before we fly?

Originally Posted by UA Insider View Post
Hi Everyone,

Just a quick note hereówe are aware internally of some posting issues with a few of the fare classes on Turkish. Weíre still working toward a programmatic resolution, but wanted to let you know itís on our radar.

Aaron Goldberg
Sr. Manager - Customer Experience Planning
United Airlines
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Old Feb 3, 13, 9:41 pm
  #54  
 
Join Date: May 2009
Posts: 243
I guess we know what their "programmatic resolution" is...
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Old Feb 3, 13, 9:53 pm
  #55  
Company Representative, United Airlines
 
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
Update on TK P/W/G fares

Hi Everyone,

I wanted to give you an update on this topic. Iíll spare you most of the details, but over the past few weeks we have been discussing a resolution to this G/W/P accrual issue with the relevant parties, including Turkish. As some of you have noticed, this involves an agreement to discontinue PQM/PQS and award mileage accrual on these fares.

I know that many of you are interested in credit for flights prior to March 3, and MileagePlus will honor these accruals. However, due to the complexities of the arrangement with Turkish, this cannot be an automated process. The folks in MileagePlus and up in our Service Centers are working hard to build a mechanism to handle these flights more efficiently, so we do appreciate your patience while we work something out and get it communicated to the field.

Aaron Goldberg
Sr. Manager Ė Customer Experience Planning
United Airlines
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Old Feb 3, 13, 9:55 pm
  #56  
 
Join Date: Mar 2010
Location: PIT
Programs: UA 1K, OZ Diamond
Posts: 8,656
Originally Posted by UA Insider View Post
Hi Everyone,

I wanted to give you an update on this topic. Iíll spare you most of the details, but over the past few weeks we have been discussing a resolution to this G/W/P accrual issue with the relevant parties, including Turkish. As some of you have noticed, this involves an agreement to discontinue PQM/PQS and award mileage accrual on these fares.

I know that many of you are interested in credit for flights prior to March 3, and MileagePlus will honor these accruals. However, due to the complexities of the arrangement with Turkish, this cannot be an automated process. The folks in MileagePlus and up in our Service Centers are working hard to build a mechanism to handle these flights more efficiently, so we do appreciate your patience while we work something out and get it communicated to the field.

Aaron Goldberg
Sr. Manager Ė Customer Experience Planning
United Airlines



Thank you for the update Aaron. ^
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Old Feb 4, 13, 2:53 am
  #57  
 
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
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Posts: 5,819
Originally Posted by UA Insider View Post
I wanted to give you an update on this topic. Iíll spare you most of the details, but over the past few weeks we have been discussing a resolution to this G/W/P accrual issue with the relevant parties, including Turkish. As some of you have noticed, this involves an agreement to discontinue PQM/PQS and award mileage accrual on these fares.

I know that many of you are interested in credit for flights prior to March 3, and MileagePlus will honor these accruals. However, due to the complexities of the arrangement with Turkish, this cannot be an automated process. The folks in MileagePlus and up in our Service Centers are working hard to build a mechanism to handle these flights more efficiently, so we do appreciate your patience while we work something out and get it communicated to the field.
Thanks for the heads-up about why this change happened! We really appreciate the color.
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Old Feb 4, 13, 4:16 am
  #58  
 
Join Date: Oct 2009
Location: BKK
Programs: TK Elite Plus, QR Gold, IHG Gold
Posts: 203
Color?
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Old Feb 4, 13, 4:19 am
  #59  
 
Join Date: Jan 2009
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Originally Posted by Werckmeister View Post
Color?
Sure, as in "extra qualitative information about the facts", common phrase in journalism but also seen as in "color commentary".

We already knew the bare facts from FlyerTalk itself but it was great to know the story behind them.
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Old Feb 4, 13, 6:01 am
  #60  
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Join Date: Apr 2001
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Originally Posted by raybolt View Post
another cheapest fare available customer created by the new UA
You already were a "cheapest fare customer" based on the purchase you're complaining about.
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