May 31, 2013, 12:16 pm
Last edit by: edcho
Overall Points
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In-flight WiFi Troubleshooting for FAs
On the 747 there are two switches for this system located in the G2 galley, left side, by door 2LH. If both of these switches are NOT illuminated then the system should be operational. The FA's can toggle the system on and off using those switches, there really is no other troubleshooting that can be done in the air.
The switches are inside a compartment, not normally visible unless the compartment door is open.
- According to planemechanic on post #134, the WiFi system cuts out if the plane is below 10,000 feet and within China (minus HKG).
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In-flight WiFi Troubleshooting for FAs
On the 747 there are two switches for this system located in the G2 galley, left side, by door 2LH. If both of these switches are NOT illuminated then the system should be operational. The FA's can toggle the system on and off using those switches, there really is no other troubleshooting that can be done in the air.
The switches are inside a compartment, not normally visible unless the compartment door is open.
747-400 with WIFI/IFE
Dec 11, 2012, 1:54 pm
#1
Original Poster
Join Date: May 2010
Posts: 325
747-400 with WIFI/IFE
I was on flt 862 from HKG on the 8th and it has WIFI installed. The charge is $20 for the whole flight I believed. They even have a tech support riding with the plane just in case there are any issue.
Dec 11, 2012, 2:07 pm
#2
Join Date: Apr 2007
Location: USA
Programs: 1K 1MM; Bonvoy Ambassador; Nat'l EE; Hertz PC; Hyatt Globalist
Posts: 2,465
Can you provide some more info on the speeds advertised, if you bought, etc.
Dec 11, 2012, 2:49 pm
#5
Join Date: Mar 2005
Location: TUS and any place close to a lav
Programs: UA 1.6MM
Posts: 5,423
Dec 11, 2012, 2:52 pm
#6
Join Date: Apr 2007
Location: USA
Programs: 1K 1MM; Bonvoy Ambassador; Nat'l EE; Hertz PC; Hyatt Globalist
Posts: 2,465
Dec 11, 2012, 2:57 pm
#8
FlyerTalk Evangelist
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Gold
Posts: 12,691
C/F already have AVOD with IPTE to cover the same content.
Dec 11, 2012, 2:58 pm
#10
Join Date: Apr 2007
Location: USA
Programs: 1K 1MM; Bonvoy Ambassador; Nat'l EE; Hertz PC; Hyatt Globalist
Posts: 2,465
Not a chance in heck. Whose the main audience for wifi... business travelers, where are they flying... C and F mostly... UA aims for it to be a source of ancillary revenue and I'd be very surprised to see it waived in C or F. Now, one thing that I think is interesting (and smart) is that UA is simply buying the bandwidth/connection to the satellite and providing their own portal. So perhaps for full fare C or F tickets or something along those lines they could offer free wifi as they can tap into SHARES and MP to see info about a user.
Dec 11, 2012, 3:30 pm
#11
Suspended
Join Date: Jan 2001
Location: ORD / DUB / LHR
Programs: UA 1K MM; BA Silver; Marriott Plat
Posts: 8,243
Different system though, with a different contract with a different vendor. UA is one of the launch partners for this new system. I would be hesitant to draw any conclusions from what they were doing (or not) with GoGo.