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Winecountry, it's been a while since your last trip from ABC

Winecountry, it's been a while since your last trip from ABC

Old Dec 6, 12, 2:54 pm
  #1  
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Winecountry, it's been a while since your last trip from ABC

Yeah, I understand marketing e-mails but
-- the city in the subject is a city I last visited 18 months ago and only visit once every 4-5 years?? certainty not my home airport city.
plus it was a city in the NE and the sub-title was "Plan your perfect winter getaway on United" -- huh?

And the subject line included just part of my name, without the family name. OK for me, but others find that familiarity problematic.

Marketing blast e-mails are fine, but this shows a fairly low level of competency.
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Old Dec 6, 12, 2:58 pm
  #2  
 
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I just got the same type of message addressed the same way from a city 600 miles from home base. Kooky UA IT.
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Old Dec 6, 12, 2:59 pm
  #3  
 
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I received the same email, as did my wife and kids. Mine was for Denver, a city I fly through twice a week...
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Old Dec 6, 12, 2:59 pm
  #4  
 
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"Duff, it's been a while since your last trip from XXX"

Yes and no. Many flights since then. Admittedly, not on United!
Why not? See: http://www.flyertalk.com/forum/unite...free-last.html

Looking forward to an HBR-article on this merger.
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Old Dec 6, 12, 3:01 pm
  #5  
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"Thunderroad, it's been a while since your last trip from Boston."

Yes, since I live in Oakland, it certainly has. Perhaps UA's IT somehow knows that I lived in the Boston area 20 years ago...?

Nah.
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Old Dec 6, 12, 3:01 pm
  #6  
 
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Got the same message, but at least they got the airport right (EWR).

It's only been a little over 2 weeks since my last trip, so I don't know what they consider "a while."

I also think this email was annoying.
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Old Dec 6, 12, 3:02 pm
  #7  
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Yup, and mine was a city I frequently fly to, and have a UA ticket booked for in about a week.


Originally Posted by WineCountryUA View Post
Marketing blast e-mails are fine, but this shows a fairly low level of competency.
Are you surprised? They've shown lack of competency in a lot of areas.
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Old Dec 6, 12, 3:06 pm
  #8  
bpe
 
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I just got this email too, and it was for a trip I took on US, not UA (credited to UA though).
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Old Dec 6, 12, 3:10 pm
  #9  
 
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Wife just got one and so did I.

Hers was for the correct airport. She has logged 10,000 miles and 4 segments in the past month.

Mine was for the wrong airport (been through there twice and never originated a flight from there.) Have logged approx. 75,000 miles and 20+ segments in the past 5 weeks.
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Old Dec 6, 12, 3:11 pm
  #10  
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Originally Posted by channa View Post
Are you surprised? They've shown lack of competency in a lot of areas.
I have no idea what you possibly could be talking about.
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Old Dec 6, 12, 3:14 pm
  #11  
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"It's been a while since you visited Cleveland."

Actually, I was there less than a week ago, and I flew on UA...
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Old Dec 6, 12, 3:16 pm
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Just got my "CO777, it's been a while since your last trip from Newark" email. Hmm...left from there on Tuesday and will be leaving again this Saturday, and then next Wednesday. I guess they want me leaving every day of the week.
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Old Dec 6, 12, 3:17 pm
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Pretty bizarre. Mine was FROM Austin - a city I have flown TO exactly once in the last 5 years. Perhaps it was totally random. What marketing value does that offer?

In a strange twist, my Internet radio is playing "I'm ready for times to get better" as I type this in.
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Old Dec 6, 12, 3:18 pm
  #14  
 
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I rec'd two this morning. One inviting me back to BOS....wouldn't be a bad trip. The other for Columbus ... I do not think I ever have flown to Columbus on United.
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Old Dec 6, 12, 3:22 pm
  #15  
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mine was also Denver. in my past trips terminating in DEN i have not flown UA, i have connected in DEN 2-4x in the last 18 months. who knows.
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