Last edit by: WineCountryUA
This is an archive thread, the active thread is DYKWIA stories (Traveling on United Airlines)
DYKWIA stories (Travelling on United Airlines) (Archive)
#76
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It's a case of "he said, they said". If the GS complained, UA arbiters would be lucky to have a third-party observation. It's like a fender bender. If a cop was limited to the two parties involved, and one of the parties opted to lie, the cop sure would like to hear from a disinterested third-party. It isn't snitching.
#77
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Join Date: Jul 1999
Location: Ewa Beach, Hawaii
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I see nothing wrong with what the OP did in telling what they saw the guy do.
#79
Join Date: Mar 2012
Location: PBI / FLL / YUL
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It's a case of "he said, they said". If the GS complained, UA arbiters would be lucky to have a third-party observation. It's like a fender bender. If a cop was limited to the two parties involved, and one of the parties opted to lie, the cop sure would like to hear from a disinterested third-party. It isn't snitching.
So you are saying if you saw a crime being committed you would say nothing as you would then be considered a snitch? Crime wasn't committed on you but you were witness to parts the police didn't see.
I see nothing wrong with what the OP did in telling what they saw the guy do.
I see nothing wrong with what the OP did in telling what they saw the guy do.
The bad outcome is if the DYKWIA GS guy reports the FAs, they somehow get reprimanded for no reason, and he feels vindicated. Cheers to the OP for providing a third party account supported by his account.
#80
Join Date: Oct 2013
Location: Van down by the river
Programs: UA GS, AA EXP, Marriott PP/LT Plat, Golden Circle Diamond
Posts: 718
So you are saying if you saw a crime being committed you would say nothing as you would then be considered a snitch? Crime wasn't committed on you but you were witness to parts the police didn't see.
I see nothing wrong with what the OP did in telling what they saw the guy do.
I see nothing wrong with what the OP did in telling what they saw the guy do.
No crime was committed by the guy. He was pushy and being a spolied brat but nothing worthy of getting booted from a flight.
The OP and others seem more like they WANT things to escalate. So often these things could be solved quickly with the right words by the crew but instead we get people like the OP butting in trying to amp it up even more.
I've seen some pursers do a great job of helping defuse situations as the boarding can be stress filled. And I've watched others who fail miserably at how to handle something like this.
#81
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,909
Have you ever heard or said something under your breath from a FA being snippy with another passenger? Would you go running and tell the FA what they said?
No crime was committed by the guy. He was pushy and being a spolied brat but nothing worthy of getting booted from a flight.
The OP and others seem more like they WANT things to escalate. So often these things could be solved quickly with the right words by the crew but instead we get people like the OP butting in trying to amp it up even more.
I've seen some pursers do a great job of helping defuse situations as the boarding can be stress filled. And I've watched others who fail miserably at how to handle something like this.
No crime was committed by the guy. He was pushy and being a spolied brat but nothing worthy of getting booted from a flight.
The OP and others seem more like they WANT things to escalate. So often these things could be solved quickly with the right words by the crew but instead we get people like the OP butting in trying to amp it up even more.
I've seen some pursers do a great job of helping defuse situations as the boarding can be stress filled. And I've watched others who fail miserably at how to handle something like this.
#82
Join Date: Jul 2013
Programs: AA Platinum, UA Gold, Bonvoy Platinum
Posts: 179
Do UA execs even fly on UA? I kind of figured they'd be going private.(seems like something they're entitled to) I'm sure Smisek doesn't want to be caught next to those entitled UA FF's. Although I think it would be a dead giveaway that he wasn't an Exec when he called GS reservations instead of someone in management.
#83
Join Date: Oct 2013
Location: Van down by the river
Programs: UA GS, AA EXP, Marriott PP/LT Plat, Golden Circle Diamond
Posts: 718
#86
Join Date: Oct 2013
Location: Van down by the river
Programs: UA GS, AA EXP, Marriott PP/LT Plat, Golden Circle Diamond
Posts: 718
#88
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,581
It's a case of "he said, they said". If the GS complained, UA arbiters would be lucky to have a third-party observation. It's like a fender bender. If a cop was limited to the two parties involved, and one of the parties opted to lie, the cop sure would like to hear from a disinterested third-party. It isn't snitching.
#89
Join Date: Mar 2012
Location: PBI / FLL / YUL
Programs: UA 1K, Delta Plat, AA Plat, Marriott Titanium, Hilton Diamond, Hyatt Courtesy Card
Posts: 1,983
What is wrong with empathising and providing a third party account of an event during which another person is being wronged/belittled? I don't understand.
Also, the issue isn't solely between the angry GS passenger and the crew if the OP feels threatened by the passenger's hostility. If the passenger is unruly and he is directly in the line of fire, it is his problem as well.
Also, the issue isn't solely between the angry GS passenger and the crew if the OP feels threatened by the passenger's hostility. If the passenger is unruly and he is directly in the line of fire, it is his problem as well.
#90
Join Date: Oct 2013
Location: Van down by the river
Programs: UA GS, AA EXP, Marriott PP/LT Plat, Golden Circle Diamond
Posts: 718
Were you there? Do you know the exact contact which the OP interjected what they saw to the crew? Didn't think so. And your first paragraph has things backwards to the situation at hand. I saw no reports of the FA being snippy. And I have said things at times. Like on the RJ where the girl in the exit row had her roll aboard at her feet but not even close to being under the seat in front of her. Safety hazard. So I said something. FA had handled it. Do you consider me a snitch?
I have things exactly in order. I gave the snippy FA and an example and you are improperly applying the context.
Your bag on floor example is a strawman argument = fail. Unrelated to the issue of crew/pax interaction. Try again.
What is wrong with empathising and providing a third party account of an event during which another person is being wronged/belittled? I don't understand.
Also, the issue isn't solely between the angry GS passenger and the crew if the OP feels threatened by the passenger's hostility. At that point, it becomes his problem IMO.
Also, the issue isn't solely between the angry GS passenger and the crew if the OP feels threatened by the passenger's hostility. At that point, it becomes his problem IMO.
When you have OP getting up and becoming part of the action (who cares if he was calling the GS line or calling his grandmother) it just serves to make the crew even more ready to engage rather than defuse.
OP should never have been told by crew what they were doing or considering with pax. In fact they should get repriminded for it.
I tend to walk in other people's shoes and can often see cases where a FA could easily solve the pest pax issue but instead it becomes a test of wills.
Last edited by FlyinHawaiian; Nov 30, 2013 at 4:25 pm Reason: 3x multi-quote combo