Discussion of United Club at HNL
#76
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
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Taking your example - when HNL-LAX goes mechanical, you are not alone. IME - there are at least 100 pax who are in the same situation as you do. It will be impossible to accommodate all those impacted. Also - it is not necessary that any alternative flights have the capacities (Note - in some cases, even using B772, UA has to impose weight restriction on HNL routes).
It is simpler to resolve the IRROPS rather than rebooking.
FWIW - I have been flying through HNL for some many time over the years. I have only been rebooked once proactively.
It is simpler to resolve the IRROPS rather than rebooking.
FWIW - I have been flying through HNL for some many time over the years. I have only been rebooked once proactively.
#77
Join Date: Nov 2008
Location: Washington, DC
Programs: United Premier 1K 1MM; AA Plat Pro; Hyatt Globalist; Marriott Platinum; Avis President's Club
Posts: 2,528
I know I'm not alone and UA cannot help all those impacted, and that is precisely the point. if I'm a UC Member, that's one of the "benefits" I pay for - flight rebooking assistance. I absolutely want to jump the queue and get a seat on another flight before it fills up. All the other clubs don't have any trouble helping me.
#78
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Join Date: Aug 2009
Location: ZOA, SFO, HKG
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I know I'm not alone and UA cannot help all those impacted, and that is precisely the point. if I'm a UC Member, that's one of the "benefits" I pay for - flight rebooking assistance. I absolutely want to jump the queue and get a seat on another flight before it fills up. All the other clubs don't have any trouble helping me.
#79
Join Date: Feb 2006
Location: Verdi, NV, SFO & Olympic (aka Squaw )Valley.
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The old NW WC was next to the CO PC which is now the Delta Sky Club. Would not make a bad temporary UC, and is much more centrally located.
#80
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#81
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Join Date: Aug 2009
Location: ZOA, SFO, HKG
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#82
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
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But I guess we will have to agree to disagree. I maintain that flight rebooking is one of the most important functions of Club Membership.
#83
Join Date: Aug 2015
Location: HNL
Programs: AS MVPG, Global Entry
Posts: 771
#85
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Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
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UA HNL Club: 04/29/18
A bit of construction ongoing in and around Gates 7 through 11. Because of that, only the escalators in front of Gate 11 permit access to the Club.
That being said, the rooms between the restrooms and the coffee/hot drinks/cup of noodles service area continues to be under construction as well:
Standing and taking the below shot, the help your self to containers of cup of noodles were quite popular:
Furnishings continue to be primarily rattan in pastelish colors and patterns:
4 different salads were offered besides mixed greens. Soup was chicken noodle. Self service cold drinks, besides plain and lime/mint flavored waters, were OJ and POG (not shown).
David
A bit of construction ongoing in and around Gates 7 through 11. Because of that, only the escalators in front of Gate 11 permit access to the Club.
That being said, the rooms between the restrooms and the coffee/hot drinks/cup of noodles service area continues to be under construction as well:
Standing and taking the below shot, the help your self to containers of cup of noodles were quite popular:
Furnishings continue to be primarily rattan in pastelish colors and patterns:
4 different salads were offered besides mixed greens. Soup was chicken noodle. Self service cold drinks, besides plain and lime/mint flavored waters, were OJ and POG (not shown).
David
#90
Join Date: Sep 2007
Location: San Francisco
Programs: UA 1K, Marriott Titanium, IHG Platinum, Avis President's Club, Hertz President's Circle
Posts: 323
If you notice in DELee's pictures the tray above the egg and chicken salad contains King's Hawaiian sweet rolls.
Those are quite tasty and go well with either spread on them.
Those are quite tasty and go well with either spread on them.