Discussion of United Club at HNL
Feb 21, 2018, 6:28 pm
#61
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FYI, the Club (and UA Gates) are not long for this world as that end of the airport is scheduled for expansion and refurbishment.
Daniel K. Inouye Airport to get new $1.1 billion concourse
Daniel K. Inouye Airport to get new $1.1 billion concourse
The Legislature appropriated money to begin planning the project two years ago, and airports officials will soon award a contract to begin planning the new facility. Ige said construction will start in five years, and should be completed five years after that.
And, given the logistics and lengthy supply chain for all of the materiel for the new concourse, even longer until it is completed.
David
Feb 21, 2018, 6:38 pm
#62
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Hawaiian time, no doubt!
Agreed; that's my favorite part of coming home.
Agreed; that's my favorite part of coming home.
Feb 21, 2018, 7:28 pm
#63
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) After using my taxi voucher I got a (thanks to Marriott) ocean-front room and breakfast buffet courtesy of the hotel voucher. And the taxi voucher back to the airport. I felt somewhat guilty about not being in the office in Houston while hanging at Duke Kahanomoku Beach.
Feb 21, 2018, 11:44 pm
#65
Join Date: Feb 2010
Location: PDX (wish I was in HNL)
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I had a similar experience as you. An early morning flight went mechanical a few years ago, and when I asked the ladies at the desk for help they told me they don’t do IRROPs and told me to call CS instead. I’m just a Gold and not a frequent patron, so that’s probably it.
Feb 22, 2018, 9:32 am
#66
Join Date: Nov 2008
Location: Washington, DC
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The staff at the UC in HNL are great. Very nice and helpful. I would just like new seating at the club. The seats they have are old and uncomfy. Look forward to upgrades at HNL even if it's 10 years off.
Feb 22, 2018, 1:52 pm
#67
Join Date: Aug 2009
Location: Honolulu, HI
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I do find the staff nice. It would be great if the can help in Irregular operations, like in any other club, but seems they call when needed.
Feb 22, 2018, 9:16 pm
#68
Join Date: Aug 2015
Location: HNL
Programs: AS MVPG, Global Entry
Posts: 771
Never been to the UC despite living here for 20 years. Looking forward to trying it out next week and reporting back. Do they make any complimentary local mixed drinks?
I will say that at least a few years ago, some of the staff did not know the rules for *G access on international itineraries...which is part of why I have never been to the HNL UC
I will say that at least a few years ago, some of the staff did not know the rules for *G access on international itineraries...which is part of why I have never been to the HNL UC
Feb 23, 2018, 10:30 am
#69
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there is finally new seating rolled last month, as discussed above. I’m happy to see the old Hawaiian chairs gone replaced with more sleek furniture.
I do find the staff nice. It would be great if the can help in Irregular operations, like in any other club, but seems they call when needed.
Feb 24, 2018, 4:48 pm
#70
Join Date: Aug 2002
Location: HNL
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The HNL UC staff are very nice, but it is often packed during the prime time late afternoon/evening hours. It's too bad they gave up the former Continental Presidents Club location (now a Sky Club) at Gate 13 as not all United and Star Alliance partner flights arrive/depart from the Diamond Head concourse.
No Hawaii government-managed construction, especially for transit projects at HNL, start or finish on time, so it will probably be years before we see any construction activity begin on the new concourse. I wonder where they will actually move United's gates and if there's anywhere available for even a temporary UC. As we've seen in EWR, temporary UCs, while well-meaning, often miss the mark.
No Hawaii government-managed construction, especially for transit projects at HNL, start or finish on time, so it will probably be years before we see any construction activity begin on the new concourse. I wonder where they will actually move United's gates and if there's anywhere available for even a temporary UC. As we've seen in EWR, temporary UCs, while well-meaning, often miss the mark.
Feb 24, 2018, 4:55 pm
#71
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Feb 24, 2018, 4:58 pm
#72
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All ex-HNL flights fly to hubs. And many do not end travel at hubs. When the impact from IRROPS are uncertain, it is difficult to do anything unless things are clear, which mostly happened only when they arrive at the hubs.
FYI, the Club (and UA Gates) are not long for this world as that end of the airport is scheduled for expansion and refurbishment.
Daniel K. Inouye Airport to get new $1.1 billion concourse
Daniel K. Inouye Airport to get new $1.1 billion concourse
Feb 24, 2018, 11:09 pm
#73
Join Date: Jul 2001
Location: San Francisco, California, USA
Posts: 152
The former UA Red Carpet Club was the PANAM's Clipper Club when UA took over the PANAM's Pacific route. As I recall nothing much has changed since the Clipper Club date: essentially the same layout and the same furniture, except it has been reported here that the old chairs have been replaced in January, 2018.
Feb 26, 2018, 3:12 pm
#74
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Of course there is something they can do. If my HNL-LAX goes mechanical, rebook/protect me via SFO or IAH or DEN -- don't just tell me to go to the gate or call CS.
Feb 27, 2018, 4:12 am
#75
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It is simpler to resolve the IRROPS rather than rebooking.
FWIW - I have been flying through HNL for some many time over the years. I have only been rebooked once proactively.