award booking - .com won't match up segments?
Nov 15, 2012, 10:15 pm
#1
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Join Date: Dec 2010
Posts: 2,652
award booking - .com won't match up segments?
I'm looking to fly LAX-IAH-home.
-The first segment (787) is available in I for 25k saver.
-The second segment is available in YN on an ERJ for 25k standard (no biz class on equipment).
The on-line won't populate a complete trip economy ticket nor will it populate a mixed class ticket at even 50k. It just won't pull those flights for an award, period.
But it has no problem pulling a complete revenue ticket with those flights.
Shouldn't I be able to purchase an award on one ticket and at what cost for what class of service?
CS basically couldn't offer an explanation.
Thanks
-The first segment (787) is available in I for 25k saver.
-The second segment is available in YN on an ERJ for 25k standard (no biz class on equipment).
The on-line won't populate a complete trip economy ticket nor will it populate a mixed class ticket at even 50k. It just won't pull those flights for an award, period.
But it has no problem pulling a complete revenue ticket with those flights.
Shouldn't I be able to purchase an award on one ticket and at what cost for what class of service?
CS basically couldn't offer an explanation.
Thanks
Last edited by saaveraward; Nov 16, 2012 at 8:51 am
Nov 16, 2012, 8:28 am
#5
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Nov 16, 2012, 9:13 am
#7
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Nov 16, 2012, 1:24 pm
#9
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Let's see - Only a 2-hour layover, so the 4-hour rule doesn't apply.
Fare Classes available are below:
F9, A9, JN9, Z9, ZN9, P9, PN9, R9, RN9, IN9, I9, Y9, YN9, B9, M9, E9, U9, H9, HN9, Q9, V9, W9, S9, T9, L9, K6, G0, N0, XN0, X0
Y9, YN9, B9, M9, E9, U9, H9, HN9, Q9, V9, W9, S9, T9, L9, K6, G0, N0, XN0, X0
Fascinating. That is a really odd issue. Can you book the YN only, and then reserve it, and call in to add the LAX-IAH segment?
Fare Classes available are below:
F9, A9, JN9, Z9, ZN9, P9, PN9, R9, RN9, IN9, I9, Y9, YN9, B9, M9, E9, U9, H9, HN9, Q9, V9, W9, S9, T9, L9, K6, G0, N0, XN0, X0
Y9, YN9, B9, M9, E9, U9, H9, HN9, Q9, V9, W9, S9, T9, L9, K6, G0, N0, XN0, X0
Fascinating. That is a really odd issue. Can you book the YN only, and then reserve it, and call in to add the LAX-IAH segment?
Nov 16, 2012, 1:30 pm
#10
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Join Date: Dec 2010
Posts: 2,652
Yeah, It seems I can't connect via that dreamliner segment on any ERJ equipment regardless of route.
I'd have to book the YN at 25k and then add LAX-IAH for another 25K in biz I guess? I may not be that desperate to do a 50k spend.
I'd pay out of pocket but the 2nd segment costs more than the entire trip!
I'd have to book the YN at 25k and then add LAX-IAH for another 25K in biz I guess? I may not be that desperate to do a 50k spend.
I'd pay out of pocket but the 2nd segment costs more than the entire trip!
Nov 16, 2012, 1:45 pm
#11
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Yeah, It seems I can't connect via that dreamliner segment on any ERJ equipment regardless of route.
I'd have to book the YN at 25k and then add LAX-IAH for another 25K in biz I guess? I may not be that desperate to do a 50k spend.
I'd pay out of pocket but the 2nd segment costs more than the entire trip!
I'd have to book the YN at 25k and then add LAX-IAH for another 25K in biz I guess? I may not be that desperate to do a 50k spend.
I'd pay out of pocket but the 2nd segment costs more than the entire trip!
Nov 16, 2012, 1:57 pm
#13
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Nov 16, 2012, 1:58 pm
#14
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I did. But the call was routed overseas and they couldn't answer anything about anything. I wrote an e-mail and they told me to call in so that was no help.
I'll try again with booking LAX-IAH first and then doing an add-on, but it sounds like I'm drawing up a play in the dirt.
Mixed awards are commonly available on one ways.
I'll try again with booking LAX-IAH first and then doing an add-on, but it sounds like I'm drawing up a play in the dirt.
Mixed awards are commonly available on one ways.
Nov 16, 2012, 8:06 pm
#15
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It is not possible to mix I and YN in the same direction as a one-way award. I is a saver-level and YN is Standard/slEasyPass. That isn't a valid combination.
If both are saver level then you can mix I/IN and X/XN but not between saver and standard.
If both are saver level then you can mix I/IN and X/XN but not between saver and standard.