Feb 11, 2024, 10:46 pm
Last edit by: WineCountryUA
This is an archive thread, the active thread is Comprehensive Companion CPU Questions
Comprehensive Companion CPU Questions [ARCHIVE]
Nov 20, 2017, 9:22 pm
#931
Join Date: Dec 2010
Location: San Francisco, CA (SFO)
Programs: UA 1K, UA .53 MM, Marriott Gold, Nexus, GE, TSA Pre, Hertz PC
Posts: 581
I've spent the last few days scouring all of the PNR split threads and I was hoping that I wouldn't come to this conclusion....but does the above statement imply that the CPU benefit is really only a benefit on one-way of a roundtrip ticket?
Agree to split the outbound and non-elite companion gets same status, and then on the return the non-elite has no status
-or-
Do not split the outbound so you aren't upgrade eligible, but retain that option for the return?
Agree to split the outbound and non-elite companion gets same status, and then on the return the non-elite has no status
-or-
Do not split the outbound so you aren't upgrade eligible, but retain that option for the return?
Nov 20, 2017, 9:23 pm
#932
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
I've spent the last few days scouring all of the PNR split threads and I was hoping that I wouldn't come to this conclusion....but does the above statement imply that the CPU benefit is really only a benefit on one-way of a roundtrip ticket?
Agree to split the outbound and non-elite companion gets same status, and then on the return the non-elite has no status
-or-
Do not split the outbound so you aren't upgrade eligible, but retain that option for the return?
Agree to split the outbound and non-elite companion gets same status, and then on the return the non-elite has no status
-or-
Do not split the outbound so you aren't upgrade eligible, but retain that option for the return?
Last edited by WineCountryUA; Nov 20, 2017 at 9:33 pm Reason: self-merge
Nov 20, 2017, 9:26 pm
#933
Join Date: Sep 2008
Programs: UA 1K, Marriott Gold, Hilton Gold, Starwood Gold
Posts: 951
Thank you for the reply.
Last edited by 100% Green; Nov 20, 2017 at 9:32 pm
Nov 20, 2017, 9:32 pm
#934
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
Dec 22, 2017, 10:49 am
#935
Join Date: Aug 2001
Location: BNE/OOL temporarily-permanently at CAK/PIT
Programs: UA*1K & UA Club, National Ex. Elite, Hertz Pres. Circ., Amex Plat., CLEAR
Posts: 1,703
Has anyone seen any companion upgrades actually clear? Recently flew on a 2-passenger PNR with one of us Plat and one of us Gold. Didn't clear at the Plat window. A day later (now in the gold window), upon splitting the records we both immediately cleared.
More recently, 2-passenger PNR with both of us 1Ks. Didn't clear at window. Upon splitting we both almost immediately cleared, still inside the 1K window.
More recently, 2-passenger PNR with both of us 1Ks. Didn't clear at window. Upon splitting we both almost immediately cleared, still inside the 1K window.
Dec 22, 2017, 11:02 am
#936
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,019
Has anyone seen any companion upgrades actually clear? Recently flew on a 2-passenger PNR with one of us Plat and one of us Gold. Didn't clear at the Plat window. A day later (now in the gold window), upon splitting the records we both immediately cleared.
More recently, 2-passenger PNR with both of us 1Ks. Didn't clear at window. Upon splitting we both almost immediately cleared, still inside the 1K window.
More recently, 2-passenger PNR with both of us 1Ks. Didn't clear at window. Upon splitting we both almost immediately cleared, still inside the 1K window.
Dec 23, 2017, 5:59 am
#937
Join Date: Jan 2007
Programs: UA Gold, Marriott Gold
Posts: 13
Our family of four, one Gold, one Silver just a few hundred short of Gold, and two non-elites. We all got auto upgraded on our outbound direct flight without the reservation getting split at T-24.
When I saw the upgrade email, I was afraid that it meant the reservation got split. Anyone can explain to me how it possibly happened? My understanding based on United policy was that auto-upgrade does not apply to reservations with two or more non-elites.
When I saw the upgrade email, I was afraid that it meant the reservation got split. Anyone can explain to me how it possibly happened? My understanding based on United policy was that auto-upgrade does not apply to reservations with two or more non-elites.
Last edited by RonAB; Dec 23, 2017 at 11:11 am
Dec 23, 2017, 10:39 am
#938
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
Dec 23, 2017, 10:54 am
#939
Join Date: Apr 2016
Location: EWR/LHR/SFO
Programs: UA 1K 1MM
Posts: 574
That sounds completely standard. Each elite is allowed one CPU companion. IME UA is smart enough to recognise 1 Silver + 1 Gold + 2 GM = 2x (1 elite + 1 GM) = CPU eligible res, even if there is >1 GM on the reservation itself*. You all cleared at T-24 because when there is more than one elite accompanied by a companion, you clear at the lowest-status window (i.e. Silver). If it were just you and the Silver on the res, the system would count the Silver as your companion and you'd be eligible for UG from T-48 onward.
* I recognise this is different than the policy in the wiki/presumably what's on UA.com, but it's my experience that this is true, from about a dozen multi-statused itins over the last couple years.
* I recognise this is different than the policy in the wiki/presumably what's on UA.com, but it's my experience that this is true, from about a dozen multi-statused itins over the last couple years.
Dec 23, 2017, 11:14 am
#940
Join Date: Jan 2007
Programs: UA Gold, Marriott Gold
Posts: 13
Thanks for the explanation sfo789. If this is correct, on our return flight we should be put into upgrade list at T-48, as we will 2 Gold + 2 GM.
Dec 23, 2017, 11:21 am
#941
Join Date: Apr 2016
Location: EWR/LHR/SFO
Programs: UA 1K 1MM
Posts: 574
Yep, and on a particularly light DEN-SFO I once saw a res of 3x gold and 3x GM all clear into RN via CPU at T-48 exactly. Good luck! (Of course, as per usual, if you haven't cleared by the time you decide to check in, the res will be split in the usual fashion.)
Dec 23, 2017, 3:59 pm
#942
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
Don't expect it as a common occurence.
Dec 23, 2017, 4:56 pm
#943
Join Date: Apr 2016
Location: EWR/LHR/SFO
Programs: UA 1K 1MM
Posts: 574
If the advice is "split the Golds off from the GMs altogether", I disagree, since (1) if the flight is so empty that Golds clear prior to the gate, I'd suggest Golds can also probably clear with a companion, and (2) there are SDC/bag/seating/irrops benefits to keeping GMs on a res with elite travellers, even if marginal.
Dec 23, 2017, 8:35 pm
#944
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
My advice was clear: split off a gold and GM. So two pnrs each with a gold and GM.