Getting seat assignments on partner (Star Alliance) flights with UA tickets?
 

i have some flights booked on pss.united.com with United Flight numbers operated by Lufthansa. However the website won't let me pick seats for these flights. How can i get a seat?

Use your UA ticket number (starting in 016) to look up the booking on the Lufthansa website. If that doesn't work try calling Lufthansa.

I don't think LH can recognize UA's PNR; there should be a seperate LH PNR which you can get as stated above or calling LH and giving them your flight information. With that information you can go on LH's website and do your seat selection.

Not the PNR - the ticket number. I've had good success with that in the past, specifically on LH.

As mentioned by star_world, try going to the LH website but see if you can manage your reservation using your record locator rather than the ticket number. Both suggestions to call would likely get you the best results. Casually mention your *A status... never hurts.

I can no longer find the LH booking code on the new pss.united.com web site. Is it still there somewhere?

I can't find a place on lufthansa.com to enter a ticket number, only the LH booking code.

me either :td:

Interesting - that functionality was there a few weeks ago. Just checked now and don't see it. I guess calling is the only practical option then until they start adding the partner PNRs to the reservation details page.

I just checked in for my LH codeshare flight using the ticket number by using the LH iPhone app. It's a good workaround if you have an iDevice and don't want to call for a PNR.

just called and got the record locator or whatever Lufthansa calls it and got a seat. they would not issue a seat for flights within Europe they said only at check in.

You can reserve your seat on LH if you're flying Business Class in Europe. If you're flying in Economy, you can select your seat at check-in.

thanks i will talk to my assistant about this, it is disturbing.

Nothing disturbing about it. It's standard practice for most intra-Europe flights on *A carriers. I've never been able to select a coach LH, LX, or OS seat on an intra-Europe itinerary.

Is it disturbing Southwest doesn't assign seats??:confused:

Lh upgraded there system as well
 

You use to be able to look up your reservation by tkt number. Now they only time you can use this function is during check in. So so you either have to call UA MP or LH. It odd how they make sure that they do not post it the e-reciept as well.