Dec 23, 2016, 10:37 am
Last edit by: WineCountryUA
Star Alliance is working on a system that will allow seat assignments on partner flights, still in limited beta
one example,
Singapore seat selection available on UA.COM
Related thread: Finding the partner flight PNR
AC - Air Canada seat assignments when booked with UA
TG - Thai Airlines seat assignments when booked with UA
LH - No Lufthansa Advance Discount Economy Seat Selection on UA Ticket Stock
Seat Reservations on LH flights when booked through UA [merged]
LH - New LH Policy: No Advance Seat Assignments on Codehsares, Including Paid J
LX - No Swiss advance economy seat selection with United ticket stock
Picking seat for ANA flight when booked thru United
Seat assignments need to (generally) done on the operating carrier's website.
one example,
Singapore seat selection available on UA.COM
Related thread: Finding the partner flight PNR
AC - Air Canada seat assignments when booked with UA
TG - Thai Airlines seat assignments when booked with UA
LH - No Lufthansa Advance Discount Economy Seat Selection on UA Ticket Stock
Seat Reservations on LH flights when booked through UA [merged]
LH - New LH Policy: No Advance Seat Assignments on Codehsares, Including Paid J
LX - No Swiss advance economy seat selection with United ticket stock
Picking seat for ANA flight when booked thru United
Seat assignments need to (generally) done on the operating carrier's website.
- You will need the operating carrier's PNR (note for the LH Group, UA's PNR will work)
- You can get the operating carrier's PNR from your UA reservation, by calling UA or by calling the operating carrier.
- Additionally, you likely will need passenger's name info -- this can be tricky for some as various parts of the name, middle name, suffix, prefix, .. can be concatenated.
- Some carriers charge for seat assignments and if the flight is a UA codeshare this may create a problem
- The seat assignment may not be reflected on the UA reservation
- If the above does not work, some have has success calling or tweeting the operating carrier
Getting seat assignments on partner (Star Alliance) flights with UA tickets?
Mar 6, 2019, 4:57 pm
#392
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,026
with a native LH flight number? That would be very surprising!
Mar 7, 2019, 9:30 am
#393
Join Date: Dec 2006
Location: IND
Posts: 417
Just tried again, using LH PNR, able to pull up resevration, gives a choice for seat selection, shows seat map but not able to select any seat, then page automatically changes to seat selection can not be done for this flight. And yes, my mistake, it is 747. I guess will have to call, any certain seat i should ask for ?
Thanks all.
Thanks all.
Mar 12, 2019, 8:14 pm
#395
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,755
Just booked a economy award for YVR-YEG-YYZ on United site.
United site acts as if I can select seats on Air Canada metals, but the selections do not stick. Is it calling AC the only way?
Current hold time is 20min...
United site acts as if I can select seats on Air Canada metals, but the selections do not stick. Is it calling AC the only way?
Current hold time is 20min...
Mar 13, 2019, 5:46 am
#396
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,849
I’ve had good results by contacting AC via their Twitter team
Apr 26, 2019, 8:58 am
#397
Join Date: Oct 2018
Posts: 7
I'm MileagePlus Gold member.
I booked with United.com the following:
1. Direct flight with Air Canada to Montreal
2. Flight with Austrian: JFK - VIE
3. Flight with Austrian from Vienna
I called AC and asked them if I can get an emergency row for free as a Star Alliance Gold and got it immediately
Before I thought on that, I entered the Austrian website with my Austrian PNR and tried to select the emergency row for the 2 flights.
I got a message:
I wasn't charge for that and didn't got any email, but on Austrian and United websites I'm seeing the seats that I select.
I'm going to call Austrian soon to find out exactly what happened, but what is their policy? it's a codeshare (I'm in UA flight number) operated by Austrian - should I get those seats for free?
I booked with United.com the following:
1. Direct flight with Air Canada to Montreal
2. Flight with Austrian: JFK - VIE
3. Flight with Austrian from Vienna
I called AC and asked them if I can get an emergency row for free as a Star Alliance Gold and got it immediately
Before I thought on that, I entered the Austrian website with my Austrian PNR and tried to select the emergency row for the 2 flights.
I got a message:
While processing your preferred seat reservation or checked baggage selection an error occured. Please contact our Guest Service Team at +43 (0) 5 1766 3100. Your payment has been reversed due to a technical problem with the request
I'm going to call Austrian soon to find out exactly what happened, but what is their policy? it's a codeshare (I'm in UA flight number) operated by Austrian - should I get those seats for free?
Jul 9, 2019, 8:38 pm
#398
Join Date: Mar 2018
Posts: 10
Air India seat selection on United award ticket
I have a United award ticket with Air India from BOM - LHR and UA from LHR - EWR. I was able to select the seat for UA portion. How do I select the seat for AI leg?
Sorry if this has been answered before. I was not able to find a related post.
Sorry if this has been answered before. I was not able to find a related post.
Jul 9, 2019, 9:34 pm
#399
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,134
Nov 8, 2019, 7:42 pm
#400
Join Date: Aug 2013
Posts: 27
Has anyone had success with advance seat selection on Asiana (I)? I have the PNR for Asiana but their website won't let me access (telling me "login to access mileage bookings") but I don't have a login.
Last edited by wbatl1; Nov 8, 2019 at 8:10 pm
Nov 8, 2019, 7:57 pm
#401
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,026
How on earth did you manage that No wonder you cannot select a seat ...
Nov 9, 2019, 9:06 pm
#403
formerly 1984SW
Join Date: Aug 2008
Location: Merida, Yucatan, Mexico
Programs: UA
Posts: 1,058
Just proceed to register and then you'll have a login ID. I usually book my OZ flights as LifeMiles award tickets, and can select my seats on the OZ site after logging in. The site can be finicky. IIRC, a few years ago I had to use the OZ app to assign seats on one trip.
Nov 10, 2019, 6:21 am
#404
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,005
Was able to assign seats on an SQ award booking I did for family yesterday (CCU-SIN-HKG) directly on United's website - made it very easy. Also get A359 as one of the birds on this trip...very nice ^
Dec 28, 2019, 3:51 pm
#405
Join Date: Jun 2010
Posts: 2,042
I booked a United economy award ticket using Brussels Airlines IAD-BRU today. I could not select a seat online so I called in 800 401 1801. The Brussels (SN) agent told me I could not buy an upgrade to Economy Privilege. I could pay €20 for seat selection in standard economy, €45 for a forward aisle seat in standard economy, or €75 for exit row extra legroom.