Dec 23, 2016, 10:37 am
Last edit by: WineCountryUA
Star Alliance is working on a system that will allow seat assignments on partner flights, still in limited beta
one example,
Singapore seat selection available on UA.COM
Related thread: Finding the partner flight PNR
AC - Air Canada seat assignments when booked with UA
TG - Thai Airlines seat assignments when booked with UA
LH - No Lufthansa Advance Discount Economy Seat Selection on UA Ticket Stock
Seat Reservations on LH flights when booked through UA [merged]
LH - New LH Policy: No Advance Seat Assignments on Codehsares, Including Paid J
LX - No Swiss advance economy seat selection with United ticket stock
Picking seat for ANA flight when booked thru United
Seat assignments need to (generally) done on the operating carrier's website.
one example,
Singapore seat selection available on UA.COM
Related thread: Finding the partner flight PNR
AC - Air Canada seat assignments when booked with UA
TG - Thai Airlines seat assignments when booked with UA
LH - No Lufthansa Advance Discount Economy Seat Selection on UA Ticket Stock
Seat Reservations on LH flights when booked through UA [merged]
LH - New LH Policy: No Advance Seat Assignments on Codehsares, Including Paid J
LX - No Swiss advance economy seat selection with United ticket stock
Picking seat for ANA flight when booked thru United
Seat assignments need to (generally) done on the operating carrier's website.
- You will need the operating carrier's PNR (note for the LH Group, UA's PNR will work)
- You can get the operating carrier's PNR from your UA reservation, by calling UA or by calling the operating carrier.
- Additionally, you likely will need passenger's name info -- this can be tricky for some as various parts of the name, middle name, suffix, prefix, .. can be concatenated.
- Some carriers charge for seat assignments and if the flight is a UA codeshare this may create a problem
- The seat assignment may not be reflected on the UA reservation
- If the above does not work, some have has success calling or tweeting the operating carrier
Getting seat assignments on partner (Star Alliance) flights with UA tickets?
Jul 28, 2018, 10:29 am
#376
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,451
At least, that's how it used to work. Not sure if that got lunched by the site redesign. I don't have any reservations with partner segments that I can check.
Jul 28, 2018, 10:53 am
#378
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,451
Jul 28, 2018, 11:01 am
#379
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,004
Jul 28, 2018, 11:21 am
#380
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
A few notes:
1. This has zero to do with UA's website, buggy or not. Let's not get emotions in the way of facts.
2. If in Y, Lufthansa only allows free seat selection at check-in if a UA codeshare or booked elsewhere. Since this is an award and native flight numbers they may allow it.
3. Turkish only allows seat selection within 100 days of the flight.
1. This has zero to do with UA's website, buggy or not. Let's not get emotions in the way of facts.
2. If in Y, Lufthansa only allows free seat selection at check-in if a UA codeshare or booked elsewhere. Since this is an award and native flight numbers they may allow it.
3. Turkish only allows seat selection within 100 days of the flight.
Jan 3, 2019, 7:36 pm
#382
Join Date: Feb 2013
Posts: 1,818
Once booked the reservation page on UA's website should show a partner PNR / confirmation code near the top (something like 'view other confirmation numbers'). With that you should be able to use TK's website to select seats. However TK's website sporadically does not work properly, so it may be easier to call.
Flash forward 3 months later (about to fly next week), i cannot find that partner PNR code anywhere on UA's website?! any idea where I can locate (besides calling), or what happened?
Jan 3, 2019, 9:10 pm
#383
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,122
I booked an UA award, partner is TG. UA's website shows partner PNR code, i got it, went on TG's website, got my seat for one leg, not the other.
Flash forward 3 months later (about to fly next week), i cannot find that partner PNR code anywhere on UA's website?! any idea where I can locate (besides calling), or what happened?
Flash forward 3 months later (about to fly next week), i cannot find that partner PNR code anywhere on UA's website?! any idea where I can locate (besides calling), or what happened?
Last edited by cheltzel; Jan 4, 2019 at 11:00 am
Jan 4, 2019, 5:48 am
#384
Join Date: Feb 2013
Posts: 1,818
Jan 4, 2019, 6:34 am
#385
Join Date: Nov 2004
Programs: UA 1K (Million Miler). AA Gold (lifetime 1 Million). TK Elite Gold
Posts: 894
I booked an UA award, partner is TG. UA's website shows partner PNR code, i got it, went on TG's website, got my seat for one leg, not the other.
Flash forward 3 months later (about to fly next week), i cannot find that partner PNR code anywhere on UA's website?! any idea where I can locate (besides calling), or what happened?
Flash forward 3 months later (about to fly next week), i cannot find that partner PNR code anywhere on UA's website?! any idea where I can locate (besides calling), or what happened?
Jan 4, 2019, 7:21 am
#386
Join Date: Feb 2013
Posts: 1,818
Maybe not related to your TG seat selection, TG doesn't assign seats on DOMESTIC segments until 24 hours prior to departure. On a recent UA award itinerary including TG international and domestic segments, I was able to have TG provide advance seating selection on the international but not on the domestic segments.
Feb 27, 2019, 9:09 pm
#387
Join Date: Jul 2016
Location: NJ (EWR) - USA
Programs: UA Silver - IHG Spire AMB - Hilton Gold - Choice Hotels Platinum - Hertz Gold FiveStar
Posts: 396
Just confirming no issues with advance seat assignment for LX in Business Class (I) Award Tickets.
Booked through United for our Swiss trip and was automatically assigned 6D/G (Departing) and 5 A/B (Return) on the A330 from JFK>GVA & ZRH>JFK.
Signing up and using the additional SWISS International Airlines Confirmation number listed on United reservation page I am able to log into the Swiss siteand change my seat if desired. Seems any change will need to be done via customer service. Planing to change my return seats to 6 D/G. ^
NOTE: Initially I was getting errors trying to log into the Swiss site...my mistake
I was NOT entering my first/middle name combo as listed on the United reservation. Once I figured that out all is well! ^
UPDATE: Called Swiss to change the return seats to 6 D/G and was told, "Not Possible/Infant Location" so I said OK, and left it alone. Decided to call back about 30-min later and got a much more clear and fluent woman who said "No Problem" and made the change which was reflected immediately on my only Swiss account. Moral of the story, when in doubt hang up and try again.
Booked through United for our Swiss trip and was automatically assigned 6D/G (Departing) and 5 A/B (Return) on the A330 from JFK>GVA & ZRH>JFK.
Signing up and using the additional SWISS International Airlines Confirmation number listed on United reservation page I am able to log into the Swiss site
NOTE: Initially I was getting errors trying to log into the Swiss site...my mistake
I was NOT entering my first/middle name combo as listed on the United reservation. Once I figured that out all is well! ^UPDATE: Called Swiss to change the return seats to 6 D/G and was told, "Not Possible/Infant Location" so I said OK, and left it alone. Decided to call back about 30-min later and got a much more clear and fluent woman who said "No Problem" and made the change which was reflected immediately on my only Swiss account. Moral of the story, when in doubt hang up and try again.
Last edited by Tony300S; Feb 28, 2019 at 12:26 pm Reason: Seat Assignment Update/Change Success
Mar 6, 2019, 1:51 pm
#388
Join Date: Dec 2006
Location: IND
Posts: 417
United Business award on LH, not able to select seat.
I just booked an award flight from FRA-IND with FRA-IAD leg on LH in Business class. United website did not let me make seat selection for first leg. I used LH PNR on LH site and even that does not select seat, Flight in on June 25th, too early to pick seat or do I have to call?
Also flight from FRA-IAD will be on 787-9, any suggestions as to which seat will be a good choice if I am able to select seat at some point, I am by myself.
Thanks
Also flight from FRA-IAD will be on 787-9, any suggestions as to which seat will be a good choice if I am able to select seat at some point, I am by myself.
Thanks
