MPM rule enforced on award ticket now?
Nov 2, 2012, 3:54 am
#1
Original Poster
Join Date: Feb 2010
Location: SFO
Programs: AS MVP, Hyatt Globalist
Posts: 803
MPM rule enforced on award ticket now?
Well, we all know they "relaxed" the restriction of MPM after merger. But recently when several friends are booking on the phone, the agent refused to make several routings due to "exceeding MPM", although you can find some of them online. Does it mean MPM will be back?
Nov 2, 2012, 5:10 am
#3
Original Poster
Join Date: Feb 2010
Location: SFO
Programs: AS MVP, Hyatt Globalist
Posts: 803
Maximum Permitted Miles. Old UA had this rule that you cannot travel more than 115% miles than the shortest route between the origin and destination. Old CO doesn't have this rule. I used to call the offices in China since they are old CO agents who don't care about this at all. But last time a friend called them and they say the US HQ told them not to issue tickets exceeding MPM. I don't know if it's the agent's make-up or an enforced rule now.
Nov 2, 2012, 5:30 pm
#4
Join Date: May 2011
Location: SFO
Programs: UA 1K
Posts: 721
Maximum Permitted Miles. Old UA had this rule that you cannot travel more than 115% miles than the shortest route between the origin and destination. Old CO doesn't have this rule. I used to call the offices in China since they are old CO agents who don't care about this at all. But last time a friend called them and they say the US HQ told them not to issue tickets exceeding MPM. I don't know if it's the agent's make-up or an enforced rule now.
Nov 3, 2012, 7:35 am
#5
Join Date: Jun 2007
Location: BOS
Posts: 267
I've had pmUA agents insist on old UA rules being applied from time to time this year, so hopefully it was just a matter of agents following some very old "rules from HQ". It is also common that they simply make up rules when they feel like it and claim to have verified it with their supervisor, e.g. I frequently run in to the excuse that connections can not exceed 4 hours on international trips whenever my itinerary wont price.
Given the MPM numbers I was given last year I sincerely hope they are not switching back to UA's old rules since that would render my miles useless for my city pairs.
Given the MPM numbers I was given last year I sincerely hope they are not switching back to UA's old rules since that would render my miles useless for my city pairs.
Nov 3, 2012, 7:58 am
#7
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
[KVS Availability Tool 7.0.7/Diamond - Reference: Maximum Permitted Mileage [MPM]: JFK-BKK/UA]
Code:
GI M 5M 10M 15M 20M 25M
MPM PA 10648 11180 11712 12245 12777 13310
MPM AT 11734 12320 12907 13494 14080 14667
Feb 7, 2013, 3:04 pm
#8
Join Date: Feb 2013
Posts: 6
Award travel in excess of MPM when there is published routing that exceeds it?
Easy question that I cannot find a definitive answer to anywhere. Is it possible to book award travel using published routing from another star alliance airline that exceeds the Maximum Permitted Mileage?
Feb 7, 2013, 3:42 pm
#11
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Neither do published routings. There are some rules in terms of transiting different zones (e.g. no US-Australia via Europe/Africa/India), but generally the policies are quite generous.
Get creative; you'll likely be fine.
Feb 7, 2013, 4:04 pm
#12
Join Date: Feb 2013
Posts: 6
Is the allowable routing different for different classes? I am doing a search on united.com and finding that for economy, it will allow the routing with a single reward, whereas for business it wants to charge two rewards for the same flights, same routing. (I know united.com is buggy, just looking for some options right now)