PHL United Club - First Timer
Oct 20, 2012, 8:43 am
#16
Join Date: Jun 2002
Location: North Wales, PA
Posts: 253
The men's room at the UA Club is indeed a disgrace. Aside from both urinals covered in yellow police tape, the floor tile is cracking and the toilet stalls are so narrow they wouldn't qualify for Y seating on Spirit. Can't imagine why they ignored the bathrooms when they renovated a year or so ago.
I use this Club often, but am afraid it's going to close. If it stays open, they will either need to fix the bathrooms soon, or just give up and send us to the public RR down the hall.
I use this Club often, but am afraid it's going to close. If it stays open, they will either need to fix the bathrooms soon, or just give up and send us to the public RR down the hall.
Oct 20, 2012, 10:33 am
#18
Join Date: Jan 2009
Location: IAD
Programs: UA 1K, Marriott Rewards - LTPP
Posts: 4,240
can we still email photos to [email protected]? This would be a great example of something that execs need to see.
Oct 20, 2012, 12:33 pm
#19
Join Date: Jan 2012
Location: BGM/ PHL
Programs: US (Silver, *A Silver), AA, Starbucks (Gold)
Posts: 2,242
I frequently visit when I'm departing from the F gates (the US Club in F is closed until sometime next year).... much closer to the bus between Terminals C and F than either of the other two US lounges. Facility badly needs a refresh but the dragon, bartender, and other staff are extremely friendly.
Last edited by iluv2fly; Oct 20, 2012 at 1:24 pm Reason: merge
Oct 20, 2012, 2:04 pm
#21
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S (former 75K, GLD, 1K, and S+, now an elite peon)
Posts: 23,194
I haven't seen that there. Both times I went into the A club, the offerings were absolutely identical to the offerings in the B/C club.
Oct 20, 2012, 3:22 pm
#22
Join Date: Nov 2011
Location: Massachusetts
Programs: UA 1K, AA ExP, DL Silver, Hyatt Diamond, Hilton Silver, Marriott Platinum
Posts: 49
PHL *A clubs vs. DL club
I agree with all the other posts that the PHL United Club gets the job done in a pinch but isn't espcially nice, and that the US Air Club in B/C is more spacious with a somewhat better spread. When flying United through PHL, I usally opt for the Delta club. It's pretty small, but the decor is fresh (recently renovated), I prefer the snack mix selection in DL clubs, and the wifi is always reliable. I also like being able to make my own drink.
DL Club access in PHL (even though I fly United through there about 15x annually) is the primary reason I opt to keep the DL club membership rather than going for the DL Reserve Amex, because without the actual membership, I couldn't get into the DL Club when ticketed on other airlines.
DL Club access in PHL (even though I fly United through there about 15x annually) is the primary reason I opt to keep the DL club membership rather than going for the DL Reserve Amex, because without the actual membership, I couldn't get into the DL Club when ticketed on other airlines.
Dec 22, 2012, 8:35 am
#23
Join Date: Aug 2012
Programs: Star Alliance, Skymiles, Oneworld
Posts: 3
thanks for all these insights
expecting a long wait time at PHL today and glad to see the general consensus for the PHL United Club lounge is "it gets the job done" -- just like philly -- not great, but eh'
Dec 22, 2012, 9:30 am
#24
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,916
The new bathrooms should be done soon. I always have liked this lounge--I know the people and it really does get the job done. Plus, even at peak times I've never had trouble getting a seat.
Dec 22, 2012, 9:44 am
#25
Join Date: May 2012
Programs: UA 1K, *G, Hertz PC, Hilton Diamond
Posts: 33
Was in PHL-UC yesterday. Asked CSR when they think they would be complete. She had no clue and said that construction had stop due to some "unforeseen conditions". So, who knows when it will be done.
Dec 22, 2012, 10:34 am
#26
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SGF
Programs: AS, AA, UA, AGR S (former 75K, GLD, 1K, and S+, now an elite peon)
Posts: 23,194
Dec 22, 2012, 10:46 am
#27
Join Date: Dec 2010
Location: USA
Programs: UA 1K
Posts: 328
They can not tell you when because UA has nothing to do with the reno. It is the city doing the remodel on the restrooms and due to some city issues it will be a very long time before it is complete.
Dec 22, 2012, 11:50 am
#28
Join Date: May 2009
Location: PHL
Posts: 2,842
I agree with all the other posts that the PHL United Club gets the job done in a pinch but isn't espcially nice, and that the US Air Club in B/C is more spacious with a somewhat better spread. When flying United through PHL, I usally opt for the Delta club. It's pretty small, but the decor is fresh (recently renovated), I prefer the snack mix selection in DL clubs, and the wifi is always reliable. I also like being able to make my own drink.
DL Club access in PHL (even though I fly United through there about 15x annually) is the primary reason I opt to keep the DL club membership rather than going for the DL Reserve Amex, because without the actual membership, I couldn't get into the DL Club when ticketed on other airlines.
DL Club access in PHL (even though I fly United through there about 15x annually) is the primary reason I opt to keep the DL club membership rather than going for the DL Reserve Amex, because without the actual membership, I couldn't get into the DL Club when ticketed on other airlines.
Probably some issues with the union conract. Heck what did it take over a year to complete the new DL club.
Dec 22, 2012, 1:45 pm
#29
Join Date: Feb 2003
Location: PHL
Programs: UA Plat, 2MM
Posts: 1,860
The bathrooms in the UC club are being renovated by Philadelphia city union workers. It has been months, and will be months more for completion. Ridiculous, but that is politics and unions.
The staff in the club has to be some of the best people in the system, fantastic people. They have helped me out with travel problems for almost two decades.
The staff in the club has to be some of the best people in the system, fantastic people. They have helped me out with travel problems for almost two decades.
Jan 2, 2013, 3:29 pm
#30
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
I like the layout of the PHL United Club, especially after they did a refurbishment a few years ago, and it's usually quiet. However, the bathroom is an embarrassment. If you blindfolded someone and put them in it, then removed the blindfold and said "guess where you are?" they'd probably guess "a public school bathroom".