Premier members who have Chase-issued credit cards are eligible for award ticket upg.
#346
Join Date: Nov 2004
Location: NYC
Programs: UA 1K
Posts: 42
Strange, because I am traveling on CO1179 today, YN reward ticket, CO/UA Gold, and I have the MileagePlus Explorer card on my profile. I received an upgrade 3 days ago. I would check your CO profile and make sure it is updated correctly with your Presidential Plus CC number, exp date, security code correctly. In the past, I haven't been on the list, and I updated my CO profile, and now it worked for me. Just a thought.
And PS, they don't do anything for you at the airport. Be prepared to be disappointed.
And PS, they don't do anything for you at the airport. Be prepared to be disappointed.
Thanks for the tip! Happy Holidays!
#347
Join Date: May 2010
Location: ABE, EWR, PHL
Programs: Marriott Gold for life
Posts: 290
Good luck, hope this works out for you! Happy Holidays!
#348
Join Date: Apr 2010
Location: IAH
Programs: UA/CO-GS/PPlat,AA-Gold,SPG-Plat,Hilton-Diamond,Marriott-Plat,Hertz-Pres_Circe
Posts: 824
Update with award travel nearly complete.
Outbound in XN no upgrade until at -48 hrs I had my fare changed from XN to X then upgraded next sweep. My wife still in XN on a split PNR did not appear on the list, United Club agent tried to add her and said she got an invalid fare notice.
Return in X I was upgraded at -120 hrs. Wife also in X appears on the list at checkin. Currently 150 min prior to flight 5 in FC (all upgraded) +9 on the list with 20 available seats. At OCI offered $99 buy up (declined) was #1 of 5 on list. Now #3 and was offered $109 buy up when re-checking in at the airport.
The list is shorter than available seats so I assume she (and everyone on the list) will get upgraded sometime in the next hour or so.
Clearly XN is broken for upgraded.
Outbound in XN no upgrade until at -48 hrs I had my fare changed from XN to X then upgraded next sweep. My wife still in XN on a split PNR did not appear on the list, United Club agent tried to add her and said she got an invalid fare notice.
Return in X I was upgraded at -120 hrs. Wife also in X appears on the list at checkin. Currently 150 min prior to flight 5 in FC (all upgraded) +9 on the list with 20 available seats. At OCI offered $99 buy up (declined) was #1 of 5 on list. Now #3 and was offered $109 buy up when re-checking in at the airport.
The list is shorter than available seats so I assume she (and everyone on the list) will get upgraded sometime in the next hour or so.
Clearly XN is broken for upgraded.
#349
Join Date: Aug 2004
Location: TX
Programs: Hyatt Globalist, AA Plat Pro
Posts: 446
I am booked on a United flight and an early post said its eligible but I called in and they said its not.
Whats the right rule? What can I can give them to help them figure it out?
Whats the right rule? What can I can give them to help them figure it out?
#351
Join Date: May 2010
Location: ABE, EWR, PHL
Programs: Marriott Gold for life
Posts: 290
Travel Update
Strange, because I am traveling on CO1179 today, YN reward ticket, CO/UA Gold, and I have the MileagePlus Explorer card on my profile. I received an upgrade 3 days ago. I would check your CO profile and make sure it is updated correctly with your Presidential Plus CC number, exp date, security code correctly. In the past, I haven't been on the list, and I updated my CO profile, and now it worked for me. Just a thought.
And PS, they don't do anything for you at the airport. Be prepared to be disappointed.
And PS, they don't do anything for you at the airport. Be prepared to be disappointed.
#352
Join Date: Mar 2010
Location: TPA
Programs: UA 1PP MM
Posts: 328
Award/CC upgrades don't work for International flights.
#353
Join Date: Apr 2010
Location: IAH
Programs: UA/CO-GS/PPlat,AA-Gold,SPG-Plat,Hilton-Diamond,Marriott-Plat,Hertz-Pres_Circe
Posts: 824
Just checked in for the EWR-CUN leg of my flight, offered to buy up to F for $139... the page said "Elite members traveling on reward tickets are not eligible for space available upgrades" - it was interesting the website said this, especially after I was upgraded LAX-EWR the other day! I declined the offer, and then checked the upgrade list, and my name is not on there. I guess today I am not in Continental's good graces. I have no idea what is going on with their crazy systems, but I'm a little annoyed right now...
#355
Join Date: May 2010
Location: ABE, EWR, PHL
Programs: Marriott Gold for life
Posts: 290
Material weaknesses
This actually happened to me when I traveled LAX-HNL back in March. I was on the upgrade list for the LAX-HNL leg, and then when I checked in for the return, it offered me a buy-up option. I declined, and then I did not appear on the list. After a couple hours, and fighting with a couple CO agents about whether or not I should be entitled to be on the list, I had them undo my check in and I decided to take the buy up. There are some SERIOUS flaws in this process. They need to either tell us what the policy is and how it works, so we know what to expect... or fix whatever is wrong with the system.
#357
Join Date: May 2004
Location: OAK
Programs: UA Gold MM / AS MVP Gold
Posts: 2,504
This actually happened to me when I traveled LAX-HNL back in March. I was on the upgrade list for the LAX-HNL leg, and then when I checked in for the return, it offered me a buy-up option. I declined, and then I did not appear on the list. After a couple hours, and fighting with a couple CO agents about whether or not I should be entitled to be on the list, I had them undo my check in and I decided to take the buy up. There are some SERIOUS flaws in this process. They need to either tell us what the policy is and how it works, so we know what to expect... or fix whatever is wrong with the system.
#358
Join Date: Feb 2008
Posts: 1,595
Strange, because I am traveling on CO1179 today, YN reward ticket, CO/UA Gold, and I have the MileagePlus Explorer card on my profile. I received an upgrade 3 days ago. I would check your CO profile and make sure it is updated correctly with your Presidential Plus CC number, exp date, security code correctly. In the past, I haven't been on the list, and I updated my CO profile, and now it worked for me. Just a thought.
And PS, they don't do anything for you at the airport. Be prepared to be disappointed.
And PS, they don't do anything for you at the airport. Be prepared to be disappointed.
edit: If this is the co.com profile where you can add a form of payment - I just did it, thanks!
Last edited by bmw303; Dec 31, 2011 at 6:07 am
#359
Join Date: Mar 2004
Location: San Francisco, CA
Posts: 681
Companion upgraded over me?
On a reward ticket returning BZE-IAH-LAS-SFO. I just hit 1K and apparently at around the 100 hr mark my traveling companion (no status) was upgraded to R IAH-LAS-DEN. Yet I am still XN. I booked both tickets then linked them online.
I've not had a lot of experience with the Pres Plus CC upgrades, but assume he benefits from my status and that he got upgraded over me because I booked his ticket (shortly) before mine?
Still, seems odd that a no-status companion would get the upgrade over the cardholder. Yah, I dont mind sitting in coach...maybe he'll sneak me a drink...
I've not had a lot of experience with the Pres Plus CC upgrades, but assume he benefits from my status and that he got upgraded over me because I booked his ticket (shortly) before mine?
Still, seems odd that a no-status companion would get the upgrade over the cardholder. Yah, I dont mind sitting in coach...maybe he'll sneak me a drink...
#360
Join Date: Jan 2009
Location: IAD
Programs: UA 1K, Marriott Rewards - LTPP
Posts: 4,240
On a reward ticket returning BZE-IAH-LAS-SFO. I just hit 1K and apparently at around the 100 hr mark my traveling companion (no status) was upgraded to R IAH-LAS-DEN. Yet I am still XN. I booked both tickets then linked them online.
I've not had a lot of experience with the Pres Plus CC upgrades, but assume he benefits from my status and that he got upgraded over me because I booked his ticket (shortly) before mine?
Still, seems odd that a no-status companion would get the upgrade over the cardholder. Yah, I dont mind sitting in coach...maybe he'll sneak me a drink...
I've not had a lot of experience with the Pres Plus CC upgrades, but assume he benefits from my status and that he got upgraded over me because I booked his ticket (shortly) before mine?
Still, seems odd that a no-status companion would get the upgrade over the cardholder. Yah, I dont mind sitting in coach...maybe he'll sneak me a drink...