mmayer

Nice article in today's Chicago Tribune about the small company that makes the dough for the cookies served in First and Business First:

http://www.chicagotribune.com/busine...tory?dssReturn

Note: Reading it may require a free "Digital Membership"

MBS MillionMiler

I recall there being a thread about this before. But I do like the cookies in F/C these days, however, WOW, have they shrunk them down. They used to be about the size of a 'mall cookie', but now they're smaller than the diameter of a hockey puck.

I commented, jokingly, about the size of them to a F/A recently, who agreed with me 100%. She came back by a few minutes later (presumably after offering them to everyone behind me) with another one!

GoAmtrak

Nice story, indeed. To read without subscribing, Google "sweet success poppies dough united airlines tribune" and hit the Print icon on the first page of the story for full text.

WineCountryUA

http://www.flyertalk.com/forum/unite...es-scones.html Dec 2010

LEONIDES

But requesting more than one cookie is not so good an idea. Watch this instructional video. Many cookies is not necessarily better than one cookie.

Seriously......Yes, I have noticed that the cookies are getting smaller. It's amazing what the airheads at this airline think they can get past us. They didn't think we would notice?

Someone with a Ph.D. in cost accounting probably calculated that decreasing the cookies by x milimeters in diameter, would save the company y cent per cookie. And that if you multiple that by Z cookies served per year, the resulting cost savings would be......heck, who cares?

The result is ticked off frequent flyers. There's your business outcome, Smisek.

danM

Don't forget the secondary fuel savings from flying around thinner frequent-flyers due to the change...

LilAbner

It really doesn't matter who makes my cookie, it's who's eating it that I wonder about! I'm batting about 500 on getting my cookie from the oven to my tray table! Seems these little delights are too good to pass up, especially on cross country's!!

sim510

They don't serve them on every domestic flight. I was on a flt to Orlando in 1st class. I was waiting and waiting for my cookie (did not ask the FA about it, just assumed it would be served)....

And then my seatmate and I got to talking about the cookies and we decided that there might be an ambush from the back of the plane (where there were ooooooodles of kids) if we were eating cookies up front.

Do they usually serve cookies on flights to Orlando or not???

And yes, I always look forward to it. But they need to hand out a glass of milk with it!

LilAbner

The dead give away is the exhalation of odor from the oven. The ambush that you so rightfully allude to is usually not going to come from the kids in coach, but rather from the more experienced professionals that must keep well nourished to save your bacon in case of an unexpected emergency.

Look at it like this --- You're sitting in FC, on a Sunday afternoon, and looking at a blank screen because the satellite is kaput, again. You are longing to see the Falcon's play and suddenly you think that you observe Michael Turner do an end run down the aisle with a ball covered top & bottom with little paper napkins zig-zag past you towards to huddle in the rear of the aircraft.

Your ONLY alternative at this point is to ring your FA call button and ask for a glass of 2%.