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Consolidated BOM (Mumbai) logistics / connections / lounges

Old Mar 31, 2015, 12:44 pm
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Last edit by: WineCountryUA
Traveling To/From India on UA -- Experiences, Meals, Connections, Lounges, Bags, ....

Mumbai airport (BOM) connection/transfer/transit questions - dedicated thread in India-Based Airlines
Star Alliance lounges in Delhi and Mumbai
India's air bubbles: is transit travel allowed
Travel to/within India on UA/Vistara

Domestic to International Transfer
  • Baggage: 9W and AI will interline bags if on a single ticket. AI may interline on separate tickets, at agents discretion.
  • Entry to the airport: To get into any Indian airport you need to show a paper or electronic itinerary or paper boarding pass. Indian airports are not doing electronic boarding passes yet. Entry was permitted earlier than the rumoured 4 hour limit.
  • UA counters: They opened about 3 1/2 hours prior to the flight (scheduled for 4 hours). They do doc check, account for interlined baggage, and provide lounge invites. 9W had given me all my boarding passes, but I had to stop at the UA counter to get the lounge invite.
  • Waiting Area: If you're early before the lounge opens and in C, there are very pleasant seating areas located on the far right and left sides of the check-in area. It's just past where EK and ANA do their premium check-ins, respectively.
  • Fast-Track: UA premiers and business travellers can access a fast-track security and customs line on the extreme right of the terminal. The normal line was pretty busy in comparison.

BOM T2 Lounge
  • There are 3 sections in this lounge: First, Premium, and Business. It turns out Premium is used for some airlines to reward their more valuable business class flyers and is a step nicer than Business. UA sends everyone to the normal Business section, including the GS flyers I spoke with. UA agents normally provide an invitation card to the lounge during the check-in process.
  • The lounge is really quite nice, very nice decor, comfy seats with individual power outlets. There's a big buffet with hot and cold food and Indian, Asian, and Western selections. You get free Wi-Fi that is stable and fast. A free 15-minute massage treatment is offered. There are showers, but I had to get someone to escort me to the Premium section for a hot shower…apparently business only has cold showers. The bar is fairly good with sparkling wine, still wines, beers on tap, and blended whiskeys. The bar in the Premium section additionally has single malts.
  • UA's usual gate is quite close to the lounge, about a 1-2 minute walk once you find the right direction.

Boarding Gate
  • There is a slightly bizarro secondary check before entering the gate. They check for the US liquid rule compliance, so no water bottles. You must also remove your shoes and send them through the scanner, and you get a physical pat-down (at least your 4th of the journey, so enjoy!)
  • The actual boarding gate area is unpleasantly tiny. Do not get here too early, as it's not nice and very crowded. No restrooms and little seating beyond security.
  • Of course, prior to boarding, the Indian version of security theatre checks the stamps on your baggage tag. Do double check that you have the stamped tags attached. You may have to return to security if your stamped tag is missing, or you may have another security screening of your bag on the spot
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Consolidated BOM (Mumbai) logistics / connections / lounges

Old Aug 19, 2014, 7:00 am
  #46  
 
Join Date: May 2012
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Lounge in Mumbai- connecting in Mumbai

Arriving to India is a problem from International flight to domestic flight. While Mumbai has a nice lounge in International for departing domestic to International. When you arrive and collect your bags and go through customs and recheck your bags to Hyderbad your options are limited. You can sit in the international lobby area near where the bus takes you to the domestic terminal, you can board the bus and kill time at the Domesic Terminal. This is a secure bus so you can enter the terminal domestic terminal early vs walking in off the street. Note Jet is where bus drops off, if connecting on AI you go through terminal and take a strange 5 minute or so walk down dark streets to the next Terminal for AI. Neither is great although with AI now in star you might have some options with a small AI lounge at the domestic airport. Both terminals have a few snack shops open all night. For a 430am flight not sure it is worth going to a hotel but that option does exist. I kill 4-5 hours at the domestic terminal every trip to BLR via Mumbai.
Have a safe trip, the Mumbai shuffle is just part of the adventure.
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Old Aug 19, 2014, 7:12 am
  #47  
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Originally Posted by sapguy
I will be travelling to Mumbai on my way to Hyderabad from Newark, and would like an update on the lounge situation on arrival into Mumbai - I will be in BF.

Is the situation still NO lounge for UA BF customers in Mumbai?

I will arrive Mumbai at 21:10PM and will not depart for Hyderabad until 4:30AM the next morning. Sounds like my best option is to check into the Hyatt or the Hilton? Any additional advice?
There is no arrival lounge in Mumbai - since you will be connecting to a domestic segment, you'll clear customs after arriving from EWR and collect baggage, and have to re-check it prior to your next flight.

International and domestic flights at BOM are still in different terminals (with very few exceptions - mostly a few flights that have one flight number continuing into an international destination like AI 341 BOM-MAA-SIN).

If you are flying business on the domestic portion, you should have access to whatever lounge your carrier uses at the domestic terminal prior to that flight. Note (if you've never flown within India before) that you will need to show a copy of your itinerary along with a piece of photo ID (passport is best if you don't have an Indian type of Id) to security at the door before they will allow you into the terminal - they check this pretty well (this will be required for your return as well, both in HYD and BOM if you are doing the reverse route. Either have a printed or electronic copy ready (some say you need paper, but I have never had an issue showing an email confirmation or PDF on my phone).

Also note that domestic security in India is quite different than international security - you can bring liquids through and will not need to remove them from your bag - and after going through the metal detector will also be wanded no matter what. You also won't need any ID after checking in - but will need a tag for each piece of carry on luggage that you will get at the check in desk, it will be stamped once it clears security and that stamp will be checked before you can leave the security area and again after having your BP scanned at the gate.
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Old Aug 19, 2014, 8:15 pm
  #48  
 
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Any preference in connecting to domestic through Bombay? Jet vs AI..Does AI Gets you Lounge access for domestic? (EWR to Bom then 9 hour layover )
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Old Aug 19, 2014, 9:53 pm
  #49  
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Originally Posted by IAHUArunner
Any preference in connecting to domestic through Bombay? Jet vs AI..Does AI Gets you Lounge access for domestic? (EWR to Bom then 9 hour layover )
AI is part of *A, 9W is not. So AI in any class will get you access to their lounge if you are *G though I've never been inside, so can't comment. Buying business on either will also get it. AI will also give you PQM, though the lowest fares will only get 50%.

I've only flown AI and Indigo domestic, so also cant comment on 9W though consensus in the India airlines forum is they have gone quite downhill over the years. I was scheduled to fly them earlier this week, but had to cancel and AI was better for the day I rebooked.

Honestly, for the short duration of pretty much any domestic flight, I tend to book pretty much based on price schedule. AI/Jet (mainline - not JetLite) will give you food (free - it's actually usually pretty decent on AI, but will be Indian food, obviously - veg/non-veg options) and IndiGo/SpiceJet/GoAir will sell it. More difficult to book tickets on the last 3 if you don't have an Indian-based credit/debit card sometimes, and need to do it through their site or an Indian-based OTA, but Indigo in particular tends to have a much more frequent schedule between major centers, IME, so I've flown them most. For < 2 hours in the air, it doesn't really bother me either way who I pick.
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Old Aug 21, 2014, 9:04 pm
  #50  
 
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Thanks everyone for your insight and advices.

So I will overnight in Mumbai at the Grand Hyatt and will take a 7PM flight to Hyderabad the next day on JETKONNECT (first time flying these guys) in Biz Class so I guess I will have access to their lounge in the domestic terminal.

Travel to India sure is interesting and also bizarre
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Old Aug 21, 2014, 10:14 pm
  #51  
 
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Originally Posted by sapguy
and will take a 7PM flight to Hyderabad the next day
That's the best way to do it, as far as I'm concerned. I did the same thing last year (JFK-FRA-DEL overnight until 5PM DEL-HYD on the outbound and 7AM HYD-BOM full day until 11PM BOM-EWR on the return) and had a great day visinting some tourist highlights in both cities. I'd highly recommend this to you as well.
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Old Aug 21, 2014, 10:58 pm
  #52  
 
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At the end of the day guys, connecting in BOM from INT to DOM or the other way around is stupid. Try to avoid as much as possible. It is the dumbest thing.
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Old Aug 22, 2014, 5:19 am
  #53  
 
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Originally Posted by UALFLYER1
At the end of the day guys, connecting in BOM from INT to DOM or the other way around is stupid. Try to avoid as much as possible. It is the dumbest thing.
At least for now. In the fall, the domestics terminal will move to the new terminal in BOM to facilitate the connections. At that time, it will be easier to transfer domestically from the International flights.
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Old Aug 22, 2014, 5:41 am
  #54  
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Originally Posted by UALFLYER1
At the end of the day guys, connecting in BOM from INT to DOM or the other way around is stupid. Try to avoid as much as possible. It is the dumbest thing.
Not really. I did it in June, and its pretty smooth now: you turn left just after clearing customs (before the doors to the public), hand your luggage to AI or 9W/S2 collect your boarding pass, so thru a new set of security, walk to the bus and get dropped in the T1 luggage claim. Take a turn and you walk into the domestic departure hall. The AI lounge in T1 is before security, the 9W after security. Neither have showers et al. I would compare it to ORD T5 to T1 transfers.
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Old Aug 22, 2014, 6:03 am
  #55  
 
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Originally Posted by UALFLYER1
At the end of the day guys, connecting in BOM from INT to DOM or the other way around is stupid. Try to avoid as much as possible. It is the dumbest thing.
Domestic to International is hellish. The lines for the bus can exceed 90 minutes, sometimes 140 minutes ain't enough either.

All of this to get through stupid security to get to a bus going nowhere faster, to finally be dumped, city-side, at the international terminal, and having to go through security once again.

Completely inefficient.

At least, in Delhi, if flying low cost, you get outside, catch the bus, get to T3. Still not that efficient, but way, way ahead of Mumbai.
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Old Aug 22, 2014, 6:07 am
  #56  
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Originally Posted by frequentjohn
At least for now. In the fall, the domestics terminal will move to the new terminal in BOM to facilitate the connections. At that time, it will be easier to transfer domestically from the International flights.
I thought that the new domestic part of T2 wasn't opening until sometime next year?

Whatever the public date is, especially more than a few days in advance, it should be taken with the largest grain of salt. This is India - I love some things here - but expecting things to happen on schedule will usually disappoint. I'll believe the new domestic terminal opening date once it actually happens.
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Old Aug 22, 2014, 6:35 am
  #57  
 
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Originally Posted by oliver2002
Not really. I did it in June, and its pretty smooth now: you turn left just after clearing customs (before the doors to the public), hand your luggage to AI or 9W/S2 collect your boarding pass, so thru a new set of security, walk to the bus and get dropped in the T1 luggage claim. Take a turn and you walk into the domestic departure hall. The AI lounge in T1 is before security, the 9W after security. Neither have showers et al. I would compare it to ORD T5 to T1 transfers.
you must have caught the shuttle bus on time. I have waited for an hour for the bus sometimes. In fact, I am from BOM originally and debated leaving the terminal in taxi and then coming on the other side. I guarantee sometimes that is probably faster.
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Old Aug 27, 2014, 2:06 pm
  #58  
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Yep, lived in BOM for six years and know it well. I was surprised how easy the T2-T1 transfer went. I had a plan B in hand, didn't need it.
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Old Aug 27, 2014, 3:09 pm
  #59  
 
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Originally Posted by sapguy
I will be travelling to Mumbai on my way to Hyderabad from Newark, and would like an update on the lounge situation on arrival into Mumbai - I will be in BF.

Is the situation still NO lounge for UA BF customers in Mumbai?

I will arrive Mumbai at 21:10PM and will not depart for Hyderabad until 4:30AM the next morning. Sounds like my best option is to check into the Hyatt or the Hilton? Any additional advice?
Glad to hear the Mumbai transfer experience may be improving soon. I started taking EK on this route (JFK-DXB-HYD) for this reason, after LH discontinued their service from FRA -- EK is not uncommonly less expensive in J, and the transfer in BOM (with or without an overnight) quickly became tiresome.
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Old Sep 9, 2014, 1:36 am
  #60  
 
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Any status with JetKonnect & JetAirways?

I will be taking JetKonnect between BOM and HYD and then JetAirways between BLR and BOM, as connection to EWR in BOM.

The JetAirways/JetKonnect website indicated that United is a partner and the UA website sells these flights as part of the UA itinerary. But I found no mention of JetAirways being a member of Star Alliance

What status and privileges do I have on this airline as a 1K? Do they have lounges?

Also, the BOM-HYD segment is marked as Business on my ticket - is that the same as Premiere? Thanks in advance
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