Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

Expert Mode: opt-in to see upgrade visibility/fare bucket data/Issue staying enabled?

Community
Wiki Posts
Search
Old Nov 15, 2018, 7:53 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: seanp7
Feb 2023: Many reports that Expert Mode checkbox is being disabled automatically / randomly (in some cases, repeatedly), and users have to opt back in on the website to re-enable Expert Mode.

Note on 18 Oct 2018 the fare class for upgrades changed from R to PZ
Changes to UA's Fare Classes (19-20 October 2018)

Updated instructions (2022)
Originally Posted by Micp3208
... Try this:
My United > Settings > Special Preferences & Accomodations > Scroll down past search preferences and click “Enable expert mode”.
Originally Posted by UA Insider
Hi Everyone,

I wanted to let you know that we’ll be re-launching Expert Mode as an opt-in feature later this afternoon. This feature will display all fare classes when shopping for flights on united.com. You can opt-in to this feature by logging into your MileagePlus account and following these steps:
  1. Go to united.com > My Account
  2. Select “Manage Profile”
  3. In the Preferences section, select “View All Flight Search Preferences”
  4. In the Expert Mode section, read and acknowledge the customer advisements
  5. Click “Save” at the bottom of the page

As always, thanks for your feedback and patience over the last couple weeks while we worked to make these changes.

Shannon


Archive thread: Expert Mode: better upgrade visibility and opt-in to see fare bucket data {Archive}


Print Wikipost

Expert Mode: opt-in to see upgrade visibility/fare bucket data/Issue staying enabled?

Thread Tools
 
Search this Thread
 
Old Oct 3, 2022, 6:44 pm
  #241  
Moderator: Hyatt; FlyerTalk Evangelist
 
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,926
Originally Posted by ftweb
Sorry for the naive question, but how do I view the fare buckets in the mobile app? I used to do this on the web site, where it would tell me, e.g., J9 C9 D8 etc. On the mobile web site it will tell me what fare class it is selling me, but I can't see how many of what other fare classes are available. For example, if there are lots of Polaris seats available in the seat map, then if the flight is like J9 C9 D0 Z0 P0 I'll assume an upgrade from Y is difficult, but with something like C9 D9 Z9 P4 I'd be more inclined to try.
Originally Posted by jonisflying
Still not working in the website. Where do you find it in the Mobile App?
For me, it appears after doing a flight search, then in the results list tap on Details/seat map



after which it shows at the bottom of the page.

pmarrsouth and jonisflying like this.
Zorak is offline  
Old Oct 4, 2022, 12:48 am
  #242  
 
Join Date: Dec 2006
Programs: United 1k aa exec plat
Posts: 1,842
cannot get expert mode in either website or app.cannot also see a button to click on which says details/seat map as listed below..have two separate places to click on details or seats.neither these give the flight buckets.. also every time i login i get the annoying we dont recognize this device message...
bryanwallace is offline  
Old Oct 4, 2022, 8:17 am
  #243  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
Originally Posted by bryanwallace
... also every time i login i get the annoying we dont recognize this device message...
Separate issue, see UA IT issue: Required security questions/authentication every logon, started 21? Sept
WineCountryUA is offline  
Old Oct 4, 2022, 6:01 pm
  #244  
 
Join Date: Dec 2006
Programs: United 1k aa exec plat
Posts: 1,842
thanks-but can you tell me if there is a solution for the first issue?settings are set to expert mode...


cannot get expert mode in either website or app.cannot also see a button to click on which says details/seat map as listed below..have two separate places to click on details or seats.neither these give the flight buckets
bryanwallace is offline  
Old Oct 4, 2022, 6:41 pm
  #245  
FlyerTalk Evangelist
 
Join Date: Apr 2003
Programs: UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 12,331
I am still having problem to get expert mode to work.
It works on my IOS app but not showing up using browsers (both Google Chrome and Edge).

Any fix solution will be appreciated.
telemark27 likes this.
UA_Flyer is offline  
Old Oct 4, 2022, 6:57 pm
  #246  
 
Join Date: Sep 2013
Location: CHS
Programs: UA GS, Bonvoy Amabassador, Hertz PC
Posts: 2,589
I got it to work if i select PP upgrade in advanced search

Xyzzy, Michilander and chavala like this.
Hipplewm is offline  
Old Oct 5, 2022, 10:07 am
  #247  
 
Join Date: Mar 2011
Location: MFR
Programs: UA 1K 1.9MM, Hilton Gold, Marriott Gold
Posts: 2,883
Originally Posted by Hipplewm
I got it to work if i select PP upgrade in advanced search
Thank you!!!
chavala is offline  
Old Oct 5, 2022, 6:09 pm
  #248  
 
Join Date: Nov 2008
Programs: UA 1K, Hilton Diamond, Hyatt Gold
Posts: 282
As much as I see people complain about United IT all the time, I actually feel like they roll back bad changes pretty quickly.

Except this one. For what reason? It's been over a week and both prompts for "two-factor" security question every few hours AND the lack of expert mode in the web browser are still not fixed... Grumble grumble
Waldofriend likes this.
RdFltErr is offline  
Old Oct 5, 2022, 9:45 pm
  #249  
 
Join Date: Nov 2009
Location: SFO, TPE, HNL
Programs: UA GS 4MM, RCC life member (paid), Marriott Lifetime Titanium, Hyatt Globalist, CLEAR
Posts: 1,822
Originally Posted by Hipplewm
I got it to work if i select PP upgrade in advanced search

Amazing! I tried and it indeed worked. Thank you very much!
It also worked if selecting Mileage upgrade.
PanAmWT is offline  
Old Oct 5, 2022, 10:07 pm
  #250  
 
Join Date: Nov 2009
Location: SFO, TPE, HNL
Programs: UA GS 4MM, RCC life member (paid), Marriott Lifetime Titanium, Hyatt Globalist, CLEAR
Posts: 1,822
1. When I tried Plus Point Upgrade, Expert Mode details show up, as Hipplewm posted.
2. I then went back to select mileage upgrade, Expert Mode details also show up, as reported in my preceding post.

3. I then logged out and re-logged in, selecting mileage upgrade first, Expert mode details are hidden again, so it seems that the Plus Point upgrade triggered the Expert Mode. Without first selecting Plus Point upgrade, the Mileage upgrade failed to show Expert mode details.

4. I then logged out and logged in once more. This time selecting Plus Point upgrade led to Access Denied
5. Tried log-out and in several times. Got the Plus upgrade to work and show Expert mode details after several tries, but subsequent Mileage upgrade ended in Access Denied.
telemark27 likes this.
PanAmWT is offline  
Old Oct 5, 2022, 10:30 pm
  #251  
FlyerTalk Evangelist
 
Join Date: Dec 2000
Location: San Diego
Programs: Fly UA MM 1K, Sleep Hyatt & IHG, Hertzer. 2022 Flyertalk Fantasy Football Champion
Posts: 11,197
Originally Posted by Hipplewm
I got it to work if i select PP upgrade in advanced search
Thank you, this worked for me.
TravelManKen is offline  
Old Oct 6, 2022, 10:08 am
  #252  
 
Join Date: Mar 2011
Location: MFR
Programs: UA 1K 1.9MM, Hilton Gold, Marriott Gold
Posts: 2,883
Originally Posted by PanAmWT
1. When I tried Plus Point Upgrade, Expert Mode details show up, as Hipplewm posted.
2. I then went back to select mileage upgrade, Expert Mode details also show up, as reported in my preceding post.

3. I then logged out and re-logged in, selecting mileage upgrade first, Expert mode details are hidden again, so it seems that the Plus Point upgrade triggered the Expert Mode. Without first selecting Plus Point upgrade, the Mileage upgrade failed to show Expert mode details.

4. I then logged out and logged in once more. This time selecting Plus Point upgrade led to Access Denied
5. Tried log-out and in several times. Got the Plus upgrade to work and show Expert mode details after several tries, but subsequent Mileage upgrade ended in Access Denied.

And every time you logged back in you had to enter your best friend's birthday and fav pizza topping?
chavala is offline  
Old Oct 6, 2022, 6:28 pm
  #253  
 
Join Date: Sep 2002
Location: Phila burbs
Programs: UA Global Services, Marriott Lifetime Titanium
Posts: 176
Re-qualification

I know there are a number of criteria involved … but given the reset year we are in, any predictions on the $ threshold for 2023 GS re-qualification? Would 40k be enough out of EWR?

Sorry in advance if this has already been discussed!
nabster is offline  
Old Oct 7, 2022, 6:31 am
  #254  
 
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,694
Originally Posted by nabster
I know there are a number of criteria involved … but given the reset year we are in, any predictions on the $ threshold for 2023 GS re-qualification? Would 40k be enough out of EWR?

Sorry in advance if this has already been discussed!
There's another thread for this already, but I've unsubscribed, hopefully mods will move your post
kirkwoodj is online now  
Old Oct 7, 2022, 6:32 am
  #255  
 
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,694
Posting here, since important to GS:
Expert mode available fare classes not available on my flight searches this morning. Obviously a big deal if I can catch a PN fare available. Others having this problem?
kirkwoodj is online now  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.